Children's home run by Canary House Care Limited

Inspection report for children's home: 2718127 1 Registered provider: Canary House Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home was registered with Ofsted in March 2023. The home provides care for up to six children with learning disabilities.

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Information about this children’s home

The manager registered with Ofsted in May 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: inadequate

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Enforcement action since last inspection:

Following the full inspection on 23 and 24 May 2023, Ofsted judged the home as inadequate. On 30 May 2023, Ofsted served a notice restricting accommodation at the home. Ofsted also served compliance notices relating to the leadership and management of the home and how well children are helped and protected. On 4 July 2023, Ofsted conducted a monitoring visit. At this visit, the compliance notices were deemed to be met and the notice restricting accommodation was lifted.

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Enforcement action since last inspection:

B Inspection report for children's home: 2718127 2

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Inspection date Inspection type Inspection judgement

23/05/2023 Full Inadequate Inspection report for children's home: 2718127 3

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Overall experiences and progress of children and young people: good

One child is living in the home. They remain the only child to have moved into the home since it opened in May 2023.

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Overall experiences and progress of children and young people: good

Since the last inspection, the provider has commissioned services from a range of professionals to strengthen the leadership and management of the home. This has led to improved experiences and outcomes for the child.

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Overall experiences and progress of children and young people: good

The child has made good progress. They have built positive, trusting relationships with a staff team that understands the impact of past traumas. The staff work in conjunction with other agencies to support the child.

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Overall experiences and progress of children and young people: good

The child spoke positively about the staff and the relationships that they have with them. The child said, ‘I have changed for the better. I have the help I need. I like going out with the staff. We have been to a car race event, which was really cool.’

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Overall experiences and progress of children and young people: good

The child’s parent said that she has noticed a substantial change in them, and she can now take her child out in the community. This is due to the consistent support from staff.

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Overall experiences and progress of children and young people: good

The child is not currently attending school. However, staff carry out a weekly plan with the child which incorporates learning, and independence and life skills. The child is engaging well and, with the support from staff, has completed an application for college.

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Overall experiences and progress of children and young people: good

The staff act in response to the child’s views. Staff listen to the child in regular children’s meetings and one-to-one discussions. This helps the child to understand that their views, wishes and feelings are listened to and valued.

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Overall experiences and progress of children and young people: good

The child is in good physical health. Staff encourage them to attend health appointments. Staff work closely with specialist health professionals to ensure that the child’s specific health needs are met.

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Overall experiences and progress of children and young people: good

The child’s placement plan is detailed and regularly reviewed. The approach to care planning puts the child at the centre of their care. The plan supports staff to understand the child’s needs and gives clear guidance to follow.

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Overall experiences and progress of children and young people: good

Key-work sessions are regular and cover a wide variety of topics. The sessions are recorded in detail and show the child’s involvement, along with any further actions that need to be addressed. Inspection report for children's home: 2718127 4

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How well children and young people are helped and protected: good

Staff have a good understanding of how to keep the child safe. They recognise the importance of teaching the child how to keep safe. Staff have completed work on internet safety with the child in house meetings and key-work sessions.

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How well children and young people are helped and protected: good

The child said that they feel safe living in the home as they can speak to staff if they are worried or upset. The child said that staff regularly check on them to make sure that they are alright.

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How well children and young people are helped and protected: good

The child has comprehensive risk assessments and behaviour safety plans. Risk assessments are regularly reviewed, and an updated copy is sent to the social worker. These plans help staff to work consistently to keep the child safe.

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How well children and young people are helped and protected: good

The staff do not use consequences. Instead, they reinforce good behaviours and achievements by using rewards. This helps the child to understand when they have done well and shows the child that staff are proud of them.

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How well children and young people are helped and protected: good

Safeguarding concerns are managed well. The staff report any concerns appropriately. They work with a range of professionals and agencies to keep the child safe. Any safeguarding incidents are followed up with key-work sessions to support the child.

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How well children and young people are helped and protected: good

Staff challenge unwanted behaviours and reinforce boundaries. Behaviour management plans identify potential behavioural triggers and identify how staff can help the child in a crisis. This supports the staff to guide the child in a way that works.

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good

On two occasions, safeguarding incidents have not been reported to Ofsted promptly. This affects Ofsted’s ability to monitor the home effectively.

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good

The location risk assessment is not fit for purpose. Potential risks in the local area are not identified. This does not support staff in understanding and managing the risks in the local area.

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good

The statement of purpose needs updating with the details of the new responsible individual and the manager’s qualification. Without these details, parents and placing authorities do not know the qualifications and experiences of senior managers who are supporting the home.

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good

The child has been involved in the redecoration of parts of the home. However, the manager needs to ensure that any redecoration is completed to a good standard. There are also some maintenance issues that are outstanding and need to be addressed. Inspection report for children's home: 2718127 5 Staff have completed the organisation’s mandatory training. The staff have or are working towards a relevant level 3 qualification. This means that the staff have the qualifications to work with the child placed in the home.

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good

The manager holds regular staff meetings that support the staff to work consistently with the child. Staff are currently receiving supervision every two weeks, until they have passed their probation. Staff say that supervision is supportive and gives them the opportunity to discuss safeguarding, the child, and their own personal development.

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good

The manager is suitably experienced and qualified. She has high aspirations for the development of the home and is working closely with the home’s consultant. She has a good understanding of the home, its strengths and areas that need further development. This understanding has contributed to improvements. Inspection report for children's home: 2718127 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other. relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(b)(e)) 22 September 2023

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(a)(b)) 22 September 2023

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard). (Regulation 46 (1))

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Requirement Due date

In particular, ensure that the location review includes the identification of risks, and strategies for managing these. 22 September 2023

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 22 September 2023 Inspection report for children's home: 2718127 7 ensure that the premises used for the purposes of the home are designed and furnished so as to —

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Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a) (2)(c)(i))

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Requirement Due date

In particular, ensure that the premises is maintained to a good standard.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2718127 8

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Children’s home details

Registered provider: Canary House Care Limited

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Children’s home details

Registered provider address: 36 Glebe Road, London N3 2AX

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Inspector

Trish Palmer, Social Care Inspector Inspection report for children's home: 2718127 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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