Children's Home run by Care Haven (UK) Limited in Stockport

Inspection report for children’s home - monitoring visit: SC065374 1 SC065374 Registered provider: Care Haven (UK) Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for up to five children. The home’s statement of purpose states that children living in this home may have a range of social and emotional difficulties.

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Information about this children’s home

The registered manager post is currently vacant.

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Information about this children’s home

The home is currently suspended and, consequently, there were no children living in the home at the time of the visit.

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This monitoring visit

The home was judged inadequate at the last full inspection. Ofsted took immediate action to suspend the registration of the children’s home under section 14A of the Care Standards Act. Three compliance notices were also issued under section 22A of the Care Standards Act 2000. These related to regulation 12, the protection of children standard, regulation 13, the leadership and management standard, and regulation 14, the care planning standard.

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This monitoring visit

A monitoring visit was carried out on 11 July 2023 to monitor compliance with the notices. Inspectors identified that sufficient action had been taken to meet the steps identified in the compliance notices issued under regulation 13, the leadership and management standard, and regulation 14, the care planning standard. However, inspectors found that leaders and managers had failed to meet all the steps of a compliance notice served under regulation 12, the protection of children standard. This related to significant gaps in staff training that are specific to children’s needs and risks.

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This monitoring visit

In addition, there were not enough trained and experienced staff in place to be able to admit children to the home. The vacancies in the staff team included a residential Inspection report for children’s home - monitoring visit: SC065374 2 manager, a deputy manager, a senior worker, and additional residential care workers. A further compliance notice was served under regulation 12 and the registration of the home remained suspended.

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This monitoring visit

During this monitoring visit, the inspector found that the provider has now acted to meet the compliance notice served under regulation 12. All staff have undertaken training to enable them to care for children and keep them safe. This includes training in substance misuse, ligature removal, missing from care, county lines, criminal exploitation, risk management, safer caring and attachment. Staff have undertaken some learning outcome reviews and job chats with managers to assess their knowledge of each training course, but have not had the opportunity to consolidate their learning as a team.

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This monitoring visit

The inspector identified continued shortfalls around the leadership and management arrangements in the home. The manager’s post continues to be vacant, despite the efforts of senior managers to recruit a suitably experienced manager. The area manager, who currently oversees the home, is due to go on extended leave and the deputy manager post is also vacant. The proposed plan for the responsible individual to provide day-to-day management of the home does not realistically consider her other responsibilities within the organisation. Consequently, there continues to be insufficient leadership and management structures in place to be able to care for and safeguard children in the home.

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This monitoring visit

There are also insufficient staff to operate the home safely. The existing staff team is redeployed to other parts of the organisation. Staff have not had an opportunity to work together since the home closed, to reflect on and address the shortfalls previously identified in their safeguarding practices.

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This monitoring visit

A case review was held following this visit. It was decided at the case review that Ofsted has been unable to assure themselves, at this time, that the current management arrangements are sufficient to ensure that children will be adequately safeguarded. Therefore, Ofsted has reasonable cause to believe that children may be at risk of harm if placements are made at the home, as the home does not have a manager or a trained staff team. A further suspension notice has been issued on the registration of the children’s home.

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This monitoring visit

The remaining areas of concern raised at the full inspection were not looked at during this visit. Therefore, they remain requirements until the home’s next inspection. Inspection report for children’s home - monitoring visit: SC065374 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 31/05/2023 Full Inadequate 20/09/2022 Full Requires improvement to be good 22/06/2022 Full Inadequate 02/11/2021 Full Good Inspection report for children’s home - monitoring visit: SC065374 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii))

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Requirement Due date

Specifically, the registered person must ensure that the home is clean and tidy, and is decorated and furnished to a high standard throughout. 20 July 2023

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that staff help each child to— 20 July 2023 Inspection report for children’s home - monitoring visit: SC065374 5 achieve the health and well-being outcomes that are recorded in the child’s relevant plans;

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding;

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Requirement Due date

that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment and other services as the child may require. (Regulation 10 (1)(a)(b)(c) (2)(a)(i)(ii)(c))

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Requirement Due date

Specifically, the registered person must ensure that support is provided to children in respect of any health condition, and that medical advice is appropriately sought.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child. (Regulation 13 (1)(a)(b) (2)(d)) 29 October 2023

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and

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Requirement Due date

is an organisation or a partnership. (Regulation 27 (1)(a)(b)(i)) 29 October 2023

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Requirement Due date

If the registered provider is an organisation, the organisation must ensure that the responsible individual undertakes such continuing professional development as is necessary to ensure that the responsible individual has the skills needed for supervising the management of the home. 20 July 2023 Inspection report for children’s home - monitoring visit: SC065374 6 (Regulation 29 (2))

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(iii)(iv)(vii)(b)(i)(ii)(c)) 20 July 2023

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child—

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or 20 July 2023 Inspection report for children’s home - monitoring visit: SC065374 7 there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person—

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Requirement Due date

if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires. (Regulation 44 (2)(a)) 20 July 2023

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (2)(a)(b) (5)) 20 July 2023

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection. This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC065374 8

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Children’s home details

Registered provider: Care Haven (UK) Limited

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Children’s home details

Registered provider address: Westminster House, 10 Westminster Road, Macclesfield, Cheshire SK10 1BX

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Children’s home details

Responsible individual: Patricia Swallow

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Inspector

Cheryl Field, Social Care Inspector Inspection report for children’s home - monitoring visit: SC065374 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children who are looked after, safeguarding and child protection.

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Inspector

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Inspector

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