Children's Home run by Cambian Childcare Limited in East Riding of Yorkshire

Inspection report for children’s home: SC457308 1 SC457308 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. It was registered with Ofsted in 2012 to provide care for up to five children with emotional and/or social difficulties. One child is currently living in the home.

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Information about this children’s home

The home is managed by a suitably qualified and experienced registered manager.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC457308 2

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Inspection date Inspection type Inspection judgement

08/06/2022 Full Good 15/02/2022 Interim Improved effectiveness 02/06/2021 Full Requires improvement to be good 19/06/2019 Full Good Inspection report for children’s home: SC457308 3

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Overall experiences and progress of children and young people: good

Since the last full inspection, one child has left the home. The home is operating as a solo provision, which is in line with the needs of the child currently living in the home.

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Overall experiences and progress of children and young people: good

The home is clean, safe and furnished to a good standard. The child is encouraged by staff to personalise the home and their bedroom. Adaptations to the home have been made to meet the specific needs of the child. This has provided the child with an accessible home environment that promotes their dignity, independence and enables them to feel valued.

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Overall experiences and progress of children and young people: good

The registered manager and staff understand the child’s needs well. They work closely together to provide care that is consistent and sensitive to the child’s needs. One professional described the staff as going ‘above and beyond’ in terms of the care they provide.

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Overall experiences and progress of children and young people: good

Monthly multi-disciplinary meetings and assessment of progress meetings inform the child’s plans and help the child to make progress. One professional described the child as having made significant progress since living in the home.

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Overall experiences and progress of children and young people: good

The child is supported to build positive and trusting relationships with the staff. The child’s social worker has observed the child to interact well with staff and enjoy taking part in activities with them. This helps the child to develop positive memories of their time in the home.

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Overall experiences and progress of children and young people: good

The registered manager is an excellent advocate for the child’s education needs. She works in close partnership with the child’s social worker, virtual school head and the education provider to ensure that the child has access to a range of educational opportunities that support her learning. As a result, the child has managed to make progress with their education and has gained some qualifications.

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Overall experiences and progress of children and young people: good

The child’s physical and emotional health needs are promoted. Where there are barriers to the child attending routine or specialist health appointments, the registered manager works in partnership with health professionals to identify creative ways to overcome barriers. One professional stated that the registered manager has been ‘fantastic’ in supporting the child with their health.

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Overall experiences and progress of children and young people: good

The registered manager and staff work closely with the child’s social worker to support the child to see their friends and family in a safe way. This helps the child to maintain relationships with people who are important to them.

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Overall experiences and progress of children and young people: good

Staff support the child to develop their independence, self-esteem and have access to opportunities that allow them to enjoy and achieve. The child benefits from their Inspection report for children’s home: SC457308 4 free time in the local community and is also able to take part in activities away from the home with staff support.

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How well children and young people are helped and protected: good

The child’s known and emerging risks are understood by staff. Risk assessments are up to date, detail the child’s vulnerabilities and set out what action staff should take to manage risks. This helps staff to take a proactive role in reducing risk and helps them to respond quickly and effectively when safeguarding concerns arise. The registered manager and staff work in close partnership with external professionals and the home’s psychologist to promote the safety of the child in the home and in the community.

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How well children and young people are helped and protected: good

Staff know what to do when the child goes missing from care. The home has a clear missing-from-care protocol and the child’s individualised protocol is reviewed and updated following any missing-from-care episodes. Both documents provide clear guidance for staff to take urgent action to reduce the risk of harm.

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How well children and young people are helped and protected: good

When the child has gone missing from care, return home interviews are offered to the child. Where the child declines to take part in these, staff undertake one-to-one work with the child to help promote their safety. The child helps the staff to keep them safe.

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How well children and young people are helped and protected: good

Keywork sessions take place with the child on a regular basis and focus on a range of topics pertinent to the child’s needs and risks. They allow the child to talk to staff about matters that are important to them and help the child to find solutions to issues they are experiencing. Keywork sessions also help the child to reflect on the decisions they make and encourage them to make safer choices.

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How well children and young people are helped and protected: good

Positive behaviour is promoted through the implementation of clear and consistent boundaries, incentives and rewards. The presenting behaviours and individual crisis management plan guides staff on how to positively support the child. The plan has a clear focus on recovery, relationship reparation and supporting the child post- incident to promote their safety, sense of belonging and emotional well-being.

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How well children and young people are helped and protected: good

On the occasions that staff have held or guided the child, these have been as a last resort to keep the child and others safe. The registered manager has good oversight of these incidents. Following this sort of intervention, staff take part in a discussion to reflect on their response to the situation. This supports them with their learning. The child is given the opportunity to talk to staff about why they have been held.

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How well children and young people are helped and protected: good

Effective and timely action in relation to any allegations against staff is helping to keep everyone safe. Good liaison with the local authority designated officer ensures that processes are followed.

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How well children and young people are helped and protected: good

The registered manger follows safer recruitment practices. This keeps the child safe as it reduces the risk of unsuitable adults working in the home. Inspection report for children’s home: SC457308 5

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The effectiveness of leaders and managers: good

The home is managed effectively by an experienced registered manager, who is committed and passionate about promoting the child’s safety and permanence, and about helping them to do well. The registered manager has high expectations of her staff, she is visible and she has a good oversight of practice in the home.

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The effectiveness of leaders and managers: good

The home is properly staffed and resourced. Staff are suitably experienced, vetted and strongly committed to making a difference to children’s lives. The staff team is stable, resilient and cohesive, and its members learn from each other. They have full confidence in the registered manager.

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The effectiveness of leaders and managers: good

The registered manager is supported well by the responsible individual. She has access to regular practice-based supervision. The registered manager also receives support through clinical consultations with the child, the adolescent mental health service and the home’s psychologist. She uses these opportunities effectively, to help support her learning in relation to understanding and meeting the needs of the child.

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The effectiveness of leaders and managers: good

Staff enjoy working in the home. They receive appropriate training to help them to meet the needs of the child. Staff have regular practice-based supervisions, team meetings and clinical support from the home’s psychologist. These are valued by staff, as these opportunities help them to reflect on their practice and remain child focused, while supporting their learning, professional development and well-being.

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The effectiveness of leaders and managers: good

The registered manager is an excellent advocate for the child. She appropriately challenges professionals to ensure that the child gets the best service to meet their needs. The registered manager works closely with external professionals, who have confidence in her and the staff team. One professional said that the manager ‘never gives up’ and that she displays ‘curiosity, challenge and is solution focused’.

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The effectiveness of leaders and managers: good

Case records reflect the child’s everyday life and the work that is carried out with them. The records reflect the child’s achievements and clearly relate to the future plans for the child. They help the child to understand their time living in the home.

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The effectiveness of leaders and managers: good

The registered manager actively and regularly reviews the quality of care provided in the home. However, the quality-of-care reviews do not contain the opinions of the child, their parent, the placing authority or staff. The child’s views are also absent in the independent visitor reports.

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The effectiveness of leaders and managers: good

The registered manager ensures that notifications of significant events are made to the appropriate authorities. However, these are not consistently shared with the regulator in a timely way. This prevents the regulator from having effective oversight of the safety and welfare of the child living in the home. Inspection report for children’s home: SC457308 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (5)) 1 October 2023

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Recommendations

 The registered person must have a system in place so that all serious events are notified, within 24 hours, to the appropriate people. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 63, paragraph 14.13 )  The registered person should ensure that the independent person’s report is informed through consultation with the child, family and professionals. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.8)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection Inspection report for children’s home: SC457308 7 was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC457308 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Children’s home details

Responsible individual: Susan Fitzsimmons

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Inspector

Shirin Khan, Social Care Inspector Inspection report for children’s home: SC457308 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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