Children's Home run by Catch22 Charity Limited in Sutton

Inspection report for children’s home: 2660251 1 Registered provider: Catch22 Charity Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home provides care for up to six children who may experience social and emotional difficulties.

p.1

Information about this children’s home

The home and manager registered with Ofsted in February 2022.

p.1

Information about this children’s home

There were four children living at the home at the time of this inspection.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected requires improvement to be good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 22 November 2022

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: 2660251 2

p.1

Inspection date Inspection type Inspection judgement

22/11/2022 Full Requires improvement to be good Inspection report for children’s home: 2660251 3

p.2

Overall experiences and progress of children and young people: good

The overall quality of care planning and the impact this has on children’s progress and experiences are good. Children have made good progress from their individual starting points since living in the home. A social worker informed the inspector that, ‘There has been a remarkable change in the child’s mood and his presenting behaviours. It is commendable progress.’

p.3

Overall experiences and progress of children and young people: good

Children enjoy good physical health, and most children are progressing well in education. For one child, they have made good progress, so they are able to access further education. Children have developed confidence and are aspirational about their futures.

p.3

Overall experiences and progress of children and young people: good

Children are supported to develop and sustain trusting and meaningful relationships with a nurturing, consistent, caring and stable workforce who have an extensive range of experience and skills. Children are listened to by staff who know them well. Staff act on children’s views to ensure that the care they receive is in line with their wishes and feelings.

p.3

Overall experiences and progress of children and young people: good

Children have individual plans named ‘how will the home meet my needs’. These plans reflect the child’s voice and vulnerabilities and are updated to reflect emerging needs. Children are supported by sensitive and compassionate staff, who work collaboratively to ensure that children achieve their goals and aspirations. Staff provide clear, consistent and appropriate boundaries and routines that are relevant to the children’s needs.

p.3

Overall experiences and progress of children and young people: good

Children are provided with a range of social and recreational activities that meet their individual interests, such as bowling, football and golf. Children are also encouraged to try new activities so they can enjoy a range of experiences. This promotes children’s social development and opportunities to actively participate in their community.

p.3

Overall experiences and progress of children and young people: good

Children’s key-work sessions provide them with meaningful and purposeful conversations with staff, and provide opportunities for children to influence their plans and decisions about their care. Staff use the sessions to help children to understand the risks and vulnerabilities associated with unauthorised absences and drug misuse. Children’s participation and activities in the home are captured through ‘moments to be proud of’, which describe the event and outcomes for children.

p.3

Overall experiences and progress of children and young people: good

Family time is actively encouraged. Children are supported to see their family by staff facilitating family time to promote meaningful relationships. One parent told the inspector, ‘I only have good things to say about the home, they are amazing.’ Inspection report for children’s home: 2660251 4

p.3

improvement to be good

The risk assessment and missing from care protocol for one child has not been updated to reflect several unauthorised absences and the risks associated with these incidents. Furthermore, in conjunction with the placing authority, an assessment of the contextual vulnerabilities and risks associated with these absences has not been undertaken. However, children generally have comprehensive and detailed risk assessments that are reviewed and updated regularly to reflect emerging risk and need.

p.4

improvement to be good

Appropriate action has not been taken in response to one child’s unauthorised absences. The action taken and the strategies identified and implemented to manage the unauthorised absences demonstrate that full consideration has not been given to the risks associated with the absences. Furthermore, the safety plan for the child is not robust and does not include clear expectations for the staff and child. This compromises safeguarding practice and does not help to keep the child safe.

p.4

improvement to be good

Staff are thoughtful and sensitive to children’s triggers and work effectively to reduce behaviours through effective and appropriate de-escalation techniques and intervention strategies. Staff use restorative consequences to empower children and to increase their sense of responsibility. Children know who they can talk to if they have any worries and are actively encouraged to share their ‘grumbles’ so these can be resolved.

p.4

improvement to be good

The model of care underpinning help and support is well embedded in the home and integrated into all aspects of the children’s care. Handover meetings and team meetings provide opportunities for staff to share information about children to inform and update their plans.

p.4

improvement to be good

Staff understand child protection and whistleblowing and who they need to speak with should they have concerns. This includes the role of the local authority designated officer.

p.4

The effectiveness of leaders and managers: good

Since the last inspection in November 2022 and assurance visit in March 2023, leaders and managers have improved services for children. Leaders know the service well, and they understand the strengths and areas for development. Managers have developed and sustained effective working relationships with key stakeholders and organisations that support children.

p.4

The effectiveness of leaders and managers: good

Leaders have developed an ambitious three-year strategic plan to develop the service. The plan has clear operational and workforce development objectives illustrating how staff will be developed to promote good outcomes for children, and how children will be supported to grow and thrive. Inspection report for children’s home: 2660251 5 Leaders and managers have been effective in providing good-quality help and support to children living in the home. The responsible person and managers are aspirational for all children and ensure high standards of individualised care. This includes challenging services and advocating on behalf of children to ensure that their needs are met. Leaders understand the children’s individual needs, their plans and the progress that they are making to achieve their potential. A member of staff from a placing authority informed the inspector, ‘The team are great advocates and

p.4

The effectiveness of leaders and managers: good

are always keen to share the child’s successes, as well as keeping me very informed of any concerns or incidents.’

p.5

The effectiveness of leaders and managers: good

The staff induction programme and learning opportunities are comprehensive and ensure that staff are equipped with the knowledge and skills needed to care for the children effectively. This includes training to deliver the home’s preferred care model. Career progression is supported by managers and opportunities are made available for staff to develop into management roles. Leaders are developing a level 6 foundation degree in therapeutic work with a local university. Staff working at the home will be encouraged to access the programme.

p.5

The effectiveness of leaders and managers: good

Staff spoken to during the inspection describe leaders and managers as helpful, supportive and approachable. Staff receive supervision on a regular basis, as well as group clinical supervision and access to one-to-one clinical supervision if required. Inspection report for children’s home: 2660251 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.6

Requirement Due date

help each child to understand how to keep safe;

p.6

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.6

Requirement Due date

manage relationships between children to prevent them from harming each other;

p.6

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.6

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

p.6

Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)

p.6

Requirement Due date

In particular, the registered manager must update the risk assessment and missing protocol to reflect emerging risk associated with unauthorised absences and, in conjunction with the placing authority, an assessment of the contextual vulnerabilities and risks associated with these absences. 7 September 2023 Inspection report for children’s home: 2660251 7

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2660251 8

p.7

Children’s home details

Registered provider: Catch22 Charity Limited

p.8

Children’s home details

Registered provider address: Catch22 Charity Ltd, 27 Pear Tree Street, London EC1V 3AG

p.8

Children’s home details

Responsible individual: Emmanuel Akpan-Inwang

p.8

Inspector

Nicki Shaw, His Majesty’s Inspector Inspection report for children’s home: 2660251 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9