Children's Home run by Yellow Door Services Ltd in Birmingham

Inspection report for children’s home: 2726464 1 Registered provider: Yellow Door Services Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is part of a private organisation. Staff provide care for up to two children aged between eight and 17 years, who have experienced childhood adversity.

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Information about this children’s home

The manager has been registered with Ofsted since May 2023. She holds a Level 5 diploma in leadership and management in residential care.

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Information about this children’s home

This is the home’s first inspection since registration.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for children’s home: 2726464 2

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improvement to be good

Since this home was registered in May 2023, one child has lived at the home. Despite planning, leaders did not ensure that they sufficiently understood the needs of the child before he moved in. Consequently, staff have been ill equipped to meet his needs. As a result, managers have made the decision that they are unable to continue to care for the child. This means that he will face further disruption to his stability and progress.

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improvement to be good

Prior to moving into the home, the child had experienced difficulties in engaging in education. Regular key-work sessions with the staff have encouraged him to think about his future and have motivated him to apply to study construction at college.

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improvement to be good

Staff listen to the child’s views and wishes. Regular meetings with the staff allow the child to reflect on his week and share his opinions and views. The manager keeps the child informed about what she is doing to respond to his comments, concerns and requests.

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improvement to be good

Prior to moving into the home, the child spent time taking part in activities with the staff, including meals and shopping. This benefited the child as familiarity with the staff helped him to feel positive about moving in.

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improvement to be good

The home environment is nicely decorated. Despite a high level of damage caused during incidents, the team has maintained a modern, clean and safe environment. This promotes a family feel in the home.

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improvement to be good

Leaders and staff use rewards and consequences to promote positive behaviour from the child. However, when consequences have been given to the child, the effectiveness of the consequence has not been reviewed by the manager. This is a missed opportunity to understand what works in helping the child to behave well.

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improvement to be good

A lack of awareness of the child’s specific needs means that staff do not have sufficient understanding about the best way to intervene to minimise the risk of incidents in the home escalating. This has meant that there have been occasions when the child has caused significant damage to the home. However, when the child became involved in a difficult situation in the community, staff responded promptly to support the child. Staff ensured that medical assistance was sought and that the child was helped to report the matter to the police. Inspection report for children’s home: 2726464 3 Managers have not notified Ofsted of significant incidents in a timely manner. This has prevented Ofsted from having prompt oversight of how staff are supporting the child’s safety.

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improvement to be good

Staff have responded well when the child has been missing from the home. Staff have a good understanding of the child’s missing-from-care plan. Good communication with family members and professionals has helped staff to locate the child and ensure that he is returned to the home at the earliest opportunity.

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good

Staff have an induction to their roles at the start of their employment. This includes training in safeguarding, first aid, missing from care and managing allegations. However, managers have failed to ensure that staff have received essential training to help them to understand the needs of the child and how they should respond to his behaviour. This has left staff unable to meet the child’s needs.

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good

The registered manager has been in her role since the home was registered. She has a positive vision for the development of the home.

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good

The registered manager provides regular supervision for the staff team. This helps staff to reflect on their practice and provides them with an opportunity to review their own development. When challenging situations arise, she works alongside staff to give support and advice. As a result, staff feel supported by the manager and are happy in their roles.

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good

Staff are recruited safely. The manager ensures that full employment checks are carried out prior to staff working in the home. This includes ensuring that the independent visitor has been safely recruited. Inspection report for children’s home: 2726464 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet The Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

manage and review the placement of each child in the home; and

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Requirement Due date

plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority. (Regulation 14 (1)(a)(b) (2)(b)(ii)(iii))

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Requirement Due date

In particular, the registered person must ensure that care- planning arrangements are appropriate and in the best interests of the children. 13 September

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure; 13 September Inspection report for children’s home: 2726464 5 a description of the measure and its duration;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has signed the record to confirm it is accurate. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(vii)(b)(ii))

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Requirement Due date

In particular, the registered person must ensure that all consequences are reviewed within 24 hours of them being implemented. This must include the registered person reviewing and recording the effectiveness of the consequence.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(c)(e))

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Requirement Due date

In particular, the registered person must ensure that they notify any allegations of harm by staff without delay. 13 September

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2726464 6

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Children’s home details

Registered provider: Yellow Door Services Ltd

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Children’s home details

Registered provider address: 179 Birchfield Road, Birmingham B19 1LL

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Inspector

Chanel Bryant, Social Care Inspector Inspection report for children’s home: 2726464 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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