Children's Home run by TJY Care Ltd in Coventry

Inspection report for children’s home: 2713919 1 Registered provider: TJY Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home has been registered with Ofsted since 16 April 2023. This home provides care for up to two children who may have social and emotional difficulties.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: not previously inspected

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2713919 2

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improvement to be good

Since the home has been registered, two children have moved into the home and one child has left the home.

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improvement to be good

Care planning arrangements for children are mixed. For example, for one child, managers carefully considered the child’s needs when planning for their move into the home. However, when planning for a second child, the manager did not explore with professionals the child’s historical risks and behaviours. As a result, the managers and staff were unprepared to care for the child and manage the risks and behaviours, and the child moved from the home sooner than expected. If this information had been obtained, the managers would have been better prepared and could have avoided ending the child’s placement.

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improvement to be good

Children’s care plans do not accurately reflect children’s needs and the progress that children have made. For example, one child’s care plans do not reflect the reunification and contingency planning in place to support him with his move to his family home. This disorganised approach to care planning documents means that the care children receive is not accurately reflected.

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improvement to be good

Staff hold regular meaningful conversations with children. For example, staff have discussed personal safety with children, and how to reach out for support from staff when they feel unsafe. This has improved children’s understanding of their personal safety and built their trust in staff, who they know will respond to keep them safe.

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improvement to be good

Staff support children to access education. For example, staff have been successful in obtaining a permanent educational placement for a child. This is a positive outcome for this child, who has not had a permanent educational placement for most of their secondary education.

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improvement to be good

Staff successfully support children to keep in contact with their family and friends. One parent told the inspector how much she appreciated the care provided for her son. This care has resulted in the child improving his relationship with his mother and achieving the desired outcome of moving to his family home.

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improvement to be good

Risk assessments and behaviour management plans require improvement. This is because children’s risk assessments and behaviour plans are not personalised to the children’s individual needs or behaviours. They are also not updated following incidents, or to reflect the strategies agreed following multi-agency strategy meetings. In addition, children’s missing-from-home protocols do not contain all the Inspection report for children’s home: 2713919 3 necessary information. These shortfalls can result in inconsistent care, and this is of particular concern for those staff who are new to the home or only working there on a temporary basis.

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improvement to be good

During one isolated incident, staff did not use professional curiosity and did not act immediately to try and reduce risk to a child. This resulted in the child gaining access to the home’s car keys and driving off with the car. The manager and staff took swift action in locating the child. This resulted in the child being arrested. Senior managers completed a critical review of this incident and have taken effective action to ensure that such incidents do not happen again.

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improvement to be good

Despite the shortfalls in children’s risk management documentation, staff have a good understanding of, and implement, the strategies necessary to keep children safe.

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improvement to be good

If children go missing from the home, staff act appropriately and follow procedures to keep children safe. For one child, staff successfully obtained information that professionals were unaware of prior to the child living at this home. This has helped professionals to work in collaboration with staff in locating the child and to reduce similar incidents from happening.

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improvement to be good

When children make complaints, the registered manager looks at creative ways to find solutions to their concerns. Children feel listened to, valued and respected, knowing their complaints are taken seriously.

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good

The registered manager and senior managers know the children well. In general, they will advocate on children’s behalf to ensure that other professionals act to ensure children’s needs are met. However, managers have not escalated concerns with placing authorities regarding the quality of information they have received prior to a child’s placement, or escalated their concerns regarding a child’s plan of care going forward. This means that children do not always receive the support they need in a timely manner, and plans for children are not always reviewed to ensure that those plans remain in the best interests of the children.

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good

The registered manager and the responsible individual do not ensure that staff receive refresher training relating to child sexual and criminal exploitation, missing from care, attention deficit hypertension disorder and autism. Some staff last completed this training over a year ago. This does not help staff with their continuous professional development.

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good

Children are being cared for by a stable team of staff who have high aspirations for them. This means children receive consistent care from staff they know well.

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good

The registered manager uses a range of monitoring and auditing tools. This helps the registered manager to monitor, review and evaluate the quality of care provided Inspection report for children’s home: 2713919 4 for children and the management of the home. As a result, managers understand the areas for development and the action needed to remedy these shortfalls. Inspection report for children’s home: 2713919 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1) (2)(a)(i))

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Requirement Due date

In particular, the registered person must ensure that children have individualised risk and behaviour management plans that clearly outline all risks that are specific to the child. 29 September 2023

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

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Requirement Due date

In particular, the registered person must ensure that, prior to the admission of a child, all historical information is sought to make an assessment that staff can safely meet the needs of 29 September 2023 Inspection report for children’s home: 2713919 6 the child. In addition, care plans must provide staff with clear guidance on how to meet the needs of the child.

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Recommendation

 The registered person should ensure that all staff receive refresher training relating to child sexual and criminal exploitation, missing from care, attention deficit hyperactivity disorder, autism and any other required training in a timely manner that promotes staff continuous professional development. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2713919 7

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

Sam Dulay-Kainth, Social Care Inspector Inspection report for children’s home: 2713919 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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