Children's Home run by Progressive Care Limited in Sheffield

Inspection report for children’s home: SC002930 1 SC002930 Registered provider: Progressive Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is run by a private provider. It provides care for up to eight children who may have social and emotional difficulties across two premises. One home currently accommodates three children, and the other currently accommodates four children. Both premises are on the same site.

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Information about this children’s home

The home is overseen by an experienced manager, who registered with Ofsted in May 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC002930 2

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Inspection date Inspection type Inspection judgement

10/05/2022 Full Good 02/09/2021 Full Good 30/10/2019 Full Good 05/02/2019 Full Good Inspection report for children’s home: SC002930 3

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Overall experiences and progress of children and young people: good

Since the last full inspection, four children have moved into the homes and five have moved out. There are currently seven children living across the two homes.

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Overall experiences and progress of children and young people: good

Both homes are decorated to a good standard and are clean and welcoming. Children are encouraged to personalise their bedrooms, and they speak with pride about their rooms. One child said they feel safe in their bedroom and love it ‘so much’. Another child said that their bedroom is the best room they have had in a long time.

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Overall experiences and progress of children and young people: good

Staff support children with education and employment. When children are struggling to attend full-time education, in-house education is provided. For these children, this support has helped them to make progress from their starting points, achieve qualifications and progress on to college. One professional said that the staff have supported the child well with their education and described the home as being ‘second to none’.

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Overall experiences and progress of children and young people: good

Staff support children with their physical health and emotional well-being. Children have access to a range of local health services and the in-house health and well- being manager. Staff help children to attend appointments with universal and specialist healthcare providers.

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Overall experiences and progress of children and young people: good

Children are encouraged to develop good independence skills through key-work sessions and observations. This includes household chores such as cleaning their bedrooms, budgeting and preparing meals. This enables children to develop important life skills. In the case of one child, it is helping them in their progression towards adulthood.

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Overall experiences and progress of children and young people: good

Staff support the children to spend time with their family members and friends in a safe and planned way. This helps the children to keep in touch with the people that matter the most to them and develop a support network outside of the home.

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Overall experiences and progress of children and young people: good

Children have access to a range of activities in the community and in the home. This includes taking part in fundraising activities. This gives the children opportunities to experience new things and helps to build their confidence and self-esteem.

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Overall experiences and progress of children and young people: good

There have been no complaints made since the last full inspection. However, children know how to make a complaint. One child said that the staff have helped them understand that they have rights.

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Overall experiences and progress of children and young people: good

Staff place the well-being of the individual children at the centre of their practice. They are knowledgeable about therapeutic parenting and how this promotes progress. Inspection report for children’s home: SC002930 4 Children’s achievements are celebrated, and children are supported to contribute to their day-to-day lives though key-work sessions, residents’ meetings and meal and activity planning. This helps children to feel valued and cared for.

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Overall experiences and progress of children and young people: good

Children who are new to the homes are welcomed sensitively and with careful consideration and planning. When children leave the home, the registered manager and staff promote positive endings. Professionals comment positively about the support that children receive when they move into the home. One child said that his move into the home was the best introduction into a home he has had.

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Overall experiences and progress of children and young people: good

Children understand the rules of the homes and are respectful towards each other. Staff help children to make progress in managing conflicts and difficult feelings through positive role modelling, setting clear and consistent boundaries and providing children with the chance to talk about their feelings.

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How well children and young people are helped and protected: good

Staff support children to build trusting relationships with them, and children can identify a trusted adult that they can talk to about any concerns. They feel, and are, protected from harm. One child said, ‘Staff are all nice. I have people to talk to and feel safe.’

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How well children and young people are helped and protected: good

The home environment provides a safe physical space for children. Children say that they feel safe in the home because it is ‘secure’ and ‘there are always staff around’. Children express confidence in the registered manager and staff keeping them safe.

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How well children and young people are helped and protected: good

Staff have good working knowledge of the therapeutic parenting model of the home, which supports children to develop positive behaviours. They are conversant in de-escalation techniques. This has reduced the need for physical interventions to take place.

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How well children and young people are helped and protected: good

Staff understand the needs and risks of the individual children living in the homes. Individual and up-to-date risk assessments and safety plans address known vulnerabilities for each child effectively and help staff to know what action should be taken to address risk.

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How well children and young people are helped and protected: good

The registered manager and staff take appropriate action to safeguard children when they go missing from the home. The response is coordinated, and there is a clear plan of immediate action in place to protect children and reduce the risk of further harm. Independent return home interviews take place, and children’s plans and risks assessments are reviewed and updated following any missing-from-home incidents. However, the home’s missing-from-home documents do not detail police protocols for responding to missing-from-home incidents in the area where the home is located.

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How well children and young people are helped and protected: good

Regular key-work sessions and conversations with staff help children to understand risks and support them in making choices that keep them safer. For one child, this Inspection report for children’s home: SC002930 5 has meant that they are now able to travel independently. Another child said that they value the freedom that they have.

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How well children and young people are helped and protected: good

Staff have a good understanding of contextual safeguarding and internet safety. This helps them to keep children safe when they are in the community and online.

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How well children and young people are helped and protected: good

There have been no allegations against staff since the last inspection. Staff are aware of safeguarding procedures and the whistle-blowing policy should they have concerns about the conduct of a member of staff. This promotes the safety and welfare of children living in the home.

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The effectiveness of leaders and managers: good

The home is properly staffed and resourced. It is managed effectively and efficiently by a permanent and experienced manager. The registered manager has good oversight of both homes through audit tools, feedback from children, feedback from the independent visitor, staff meetings and being visible. This helps her to actively and regularly monitor the quality of care provided. However, the independent visitor’s consultation with professionals and family members during their visits to the home is limited.

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The effectiveness of leaders and managers: good

The registered manager has a good understanding of the needs of the children living in the home and is committed to promoting their safety and enabling them to do well in life. The manager ensures that the staff have a good understanding of the children’s needs and risks. Plans and risk assessments are comprehensive, easy to understand and align with local authority care plans.

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The effectiveness of leaders and managers: good

Staff are motivated, and morale is good. Staff work in a child-centred, cohesive and supportive way. They speak positively about the children, want them to do well and are proud of their achievements. Staff receive appropriate training to meet the needs of the children and have confidence in the registered manager.

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The effectiveness of leaders and managers: good

Staff value supervision. It gives them the opportunity to reflect on their practice and how this impacts on the quality of care that children receive. However, the recording of individual practice-based supervision is not consistently good. This weakens transparency and accountability.

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The effectiveness of leaders and managers: good

Team meetings are held on a regular basis and promote staff learning and development. Team meetings provide a sharp focus for the staff in terms of the children’s safety and progress. There is evidence of good managerial challenge in these meetings to promote good practice.

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The effectiveness of leaders and managers: good

When children are struggling to settle into the home, leaders and managers work with professionals to discuss plans and agree next steps. However, children are not always offered support from an independent advocate. More could be done by leaders and managers to escalate matters to more-senior managers within partner agencies when there are continued concerns about placement stability. Inspection report for children’s home: SC002930 6

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What does the children’s home need to do to improve?

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ The registered person must comply within the given timescales.

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Recommendations

 The registered person should ensure that the independent person’s report is informed through consultation with family and professionals. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.8)  The registered person should ensure that when a placing authority or another relevant person does not provide the input and service needed to meet a child’s needs during their time in the home, the home challenges them to meet a child’s needs. In particular, the registered manager should consider the use of an independent advocate if the child’s needs are not being met. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 12, paragraph 2.8)  The registered person should specify the procedures to be followed and the roles and responsibilities of staff when a child is missing from care or away from the home without permission and how staff should support the child on return to the

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Recommendations

home. The home’s procedures must consider the views of appropriate local services and have regard to police and local authority protocols for responding to missing person’s incidents in the area where the home is located. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraphs 9.28 and 9.29)  The registered person should have systems in place so that all staff, including the registered manager, receive supervision of their practice from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children assigned to their care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ Inspection report for children’s home: SC002930 7

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Children’s home details

Registered provider: Progressive Care Limited

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Children’s home details

Registered provider address: 51 Attercliffe Common, Sheffield, South Yorkshire S9 2AE

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Inspector

Shirin Khan, Social Care Inspector Inspection report for children’s home: SC002930 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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