Phoenix Childcare

Inspection of Phoenix Childcare 21 Carlton Road, TORQUAY TQ1 1NA

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Overall effectiveness at previous inspection Outstanding

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The provision is good

Children feel safe and cared for by friendly staff. They enter the setting happily and staff greet them warmly. Children confidently express their wants and needs, and staff respond attentively. Staff use funding effectively to support disadvantaged children. They ensure that children have hot nutritious meals to ensure that they grow strong and healthy, supporting their physical and mental well-being.

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The provision is good

All children make good progress in their learning. Staff know what children need to learn and plan their curriculum around their next steps of development and current interests. Younger children are beginning to develop their independence skills well. Staff encourage them to persevere when putting their shoes on, and children show pride in their achievements when they succeed. Three- and four-year-old children are highly competent in managing small tasks. They enjoy laying the table at lunchtime and handing out meals to their peers.

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The provision is good

Children behave well. Staff help them to regulate their emotions by naming their feelings and providing them with cuddles and reassurance. Staff use a designated sensory area where children can relax and practise breathing techniques to help them feel calm.

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need to do better?

n All children enjoy interactive games with staff. Children try hard to throw the plastic hoop onto the moving 'wobbly worm'. Staff help children to take turns, encouraging them to make a line so each child can have their go. Staff use positive praise, such as 'good listening', to encourage children to be patient. n Children join for group times, where staff sing songs and read stories to encourage their listening and attention skills. However, staff do not always adapt whole-group times quickly enough to sustain children's attention to ensure that all children are fully engaged. Some children wander off or engage in other activities. n Staff encourage children to be active. Inside, children enjoy singing 'The Grand Old Duke of York' using musical instruments. They laugh as they march up and down and enjoy listening to the sounds their instruments make. Outside, children benefit from ride-on toys and other activities to support their physical

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need to do better?

skills. n Children enjoy learning about their favourite stories, such as 'The Three Little Pigs'. They enjoy making a large wall display, using a variety of creative materials of the characters in the story. Staff extend this, such as encouraging children to make 'houses' using magnetic toys. However, at times, staff do not always expand conversations, particularly for the three- and four-year-old children, to further enhance their language skills.

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need to do better?

2 August 2023 n Partnerships with parents are effective. Parents speak highly of the support the setting provide to them as a whole family. They talk about how the setting have been instrumental in liaising with external agencies to ensure that children receive the additional support they require. n Overall, children understand the daily routines. Staff sing songs as a prompt for children to tidy up and wash their hands before mealtimes. Children understand they need to sit down when eating to ensure their safety. However, sometimes, not all staff are not consistent with one the setting rules. For example, the manager politely asks children not to stand on chairs at the kitchen worktop when meals are being served. However, some staff allow this, meaning that some children on occasion do not always have consistent messages to help them understand the expectations of the setting. n The setting has strong links with the local community. Nearby neighbours

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need to do better?

contribute to the setting's food bank, providing vulnerable families with essential items. The setting also contributes to this and delivers the food to those who need it. n The manager ensures that staff have access to frequent training to support their professional development. Staff use this new knowledge to benefit children, such as ensuring all children have time to think and respond to questions asked. They also use sign language to communicate with younger children and those with special educational needs and/or disabilities to aid their understanding.

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Safeguarding

The arrangements for safeguarding are effective.

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Safeguarding

Staff help children to understand risks. They skilfully link the story of 'The Three Little Pigs' to help children become aware of strangers. Staff talk to older children who attend the holiday club about online dangers. They teach them to talk to a trusted adult if they see or hear anything that makes them feel uncomfortable. The manager and staff have a good understanding of child protection. They show confidence in identifying potential signs that may indicate a child is at risk of harm, and know who to report their concerns to.

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should:

n adapt whole-group times to ensure that all children are consistently engaged n extend older children's language skills to further promote their communication and understanding n provide consistent boundaries to help all children understand and adhere to the setting's rules.

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Setting details

Unique reference number EY397582 Local authority Torbay Inspection number 10302864 Type of provision Childcare on non-domestic premises

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Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

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inspection

Total number of places 55 Number of children on roll 34 Name of registered person Browne, Mary Dawn

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reference number

Telephone number 01803290030 Date of previous inspection 30 May 2018

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Information about this early years setting

Phoenix Childcare registered in 2009 and is privately owned. It is open Monday to Friday, from 7.30am to 6pm all year round, except for one week at Christmas and bank holidays. There are eight members of staff, six of whom hold relevant childcare qualifications between level 3 and level 6. Two members of staff are apprentices, studying for a relevant childcare qualification. The provision receives free early education funding for children aged two, three and four years.

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Inspection activities

n This was the first routine inspection the provider received since the COVID-19 pandemic began. The inspector discussed the impact of the pandemic with the provider and has taken that into account in their evaluation of the setting. n We carried out this inspection as a result of a risk assessment, following information we received from the provider. n The manager and the inspector carried out a joint observation during lunchtime. n The inspector spoke to parents during the inspection and took account of their views. n The inspector viewed the provision and discussed the safety and suitability of the premises. n The manager and the inspector completed a learning walk together of all areas of the provision and discussed the early years curriculum. n Children communicated with the inspector during the inspection. n The inspector looked at relevant documentation and reviewed evidence of the suitability of staff working in the provision.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

2 August 2023 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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