Children's home run by New Moon Residential Limited

Inspection report for children's home: 2710735 1 Registered provider: New Moon Residential Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private company. The home provides care for up to four children who may experience social and emotional difficulties or learning disabilities. One child was living in the home at the time of the inspection.

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Information about this children’s home

The registered manager has been in post since the home was registered in November 2022. This is the home’s first inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not applicable.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children's home: 2710735 2

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Overall experiences and progress of children and young people: good

The child has been the only one living at the home since it was registered and has made considerable progress. They have formed trusting relationships with staff and say that they feel safe and happy in the home.

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Overall experiences and progress of children and young people: good

The child is helped to understand their emotions by a dedicated and caring staff team. This nurturing approach has enabled the child to build their confidence and to start work with a therapist who is helping them to understand their past.

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Overall experiences and progress of children and young people: good

Education is prioritised. The staff are persistent in their approach and have worked with external providers to ensure the child is provided with the most suitable education setting and support. As a result, the child is happy and settled in school and has recently taken GCSE exams.

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Overall experiences and progress of children and young people: good

Children’s health is suitably managed. They are registered with local healthcare practitioners and receive additional support from external sources when required. Staff did not request instructions for administration of medication to be given in writing from medical professionals. This increases the chance of inconsistencies.

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Overall experiences and progress of children and young people: good

Family time is consistently promoted and supported by staff. Staff collaborate closely with the placing authority and the children’s families to ensure that appropriate boundaries are in place. This work helps children and their families rebuild positive and safe relationships.

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Overall experiences and progress of children and young people: good

Staff support the child to undertake activities and build friendships in the community. This has been extremely successful. Friends are invited to tea and to have overnight stays in the home. This has enabled the child to feel part of the community and feel that this house is home.

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Overall experiences and progress of children and young people: good

Staff spend time with the child discussing and debating current issues in society, such as sexuality, race and discrimination. This enables the child to learn about difference and acceptance.

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Overall experiences and progress of children and young people: good

How well children and young people are helped and protected: good.

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Overall experiences and progress of children and young people: good

The child is protected from harm. Detailed assessments provide consistent strategies for staff to take to minimise any risk to the child. When risks have occurred, the staff have taken immediate action, in accordance with the home’s procedures. A social worker said, ‘The progress this child has made is immeasurable and this is down to the staff.’

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Overall experiences and progress of children and young people: good

Children are cared for by staff who are robustly vetted before starting work. This means that staff are safe to work with children. There are occasions when visitors Inspection report for children's home: 2710735 3 do not sign the visitors book. This means that staff are not always aware of who has visited or the reason for their visit. This is a risk in the event of a fire or if an allegation was made against a visitor.

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Overall experiences and progress of children and young people: good

Allegations against staff are robustly managed. The manager works with external safeguarding agencies and the placing authority to ensure that the most appropriate steps are taken to address any concerns. Investigations are well documented and include the outcomes and any areas identified for learning.

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Overall experiences and progress of children and young people: good

The home is a large detached house that has been beautifully renovated. Access to private bedrooms is via a large open-plan staircase with central balcony. However, the balcony poses a risk to children who may attempt to climb onto it. Action should be taken to mitigate this risk.

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Overall experiences and progress of children and young people: good

Training sessions and key-work sessions are undertaken with the child on navigating social media safely and recognising risks when using smartphone apps. Suitable restrictions ensure that the child’s media access is closely monitored, and action is taken should a concern arise.

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The effectiveness of leaders and managers: good

The registered manager and staff team have developed a caring, supportive and aspirational culture, for the child to thrive and grow. The child receives informed and consistent high-quality care.

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The effectiveness of leaders and managers: good

Most of the staff have successfully completed a relevant childcare qualification. They receive consistent and targeted training, including clinical input, to assist them in how they support the child. A staff member said, ‘We feel the results speak for themselves. Our child is making fantastic progress. We are all very proud.’

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The effectiveness of leaders and managers: good

The registered manager sets the standards for the team and leads from the front. She provides regular formal and informal supervision and guides the staff in the development of a safe and nurturing environment for children.

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The effectiveness of leaders and managers: good

There is a consistent, skilled and experienced staff team. Staff say that they are happy in their roles and that they receive a high level of consistent support and guidance.

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The effectiveness of leaders and managers: good

As part of the company’s development plan, a clinical psychologist has been employed to work alongside the staff team and provide one-to-one support for the child. This professional input is positively reflected in the work undertaken with the child.

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The effectiveness of leaders and managers: good

The registered manager is consistent in her approach to monitoring the quality of care provided and the positive effect that this is having on the child. However, although records are extremely detailed, one record lacked information regarding what had led up to an event. When staff have received written communication from external agencies, filed copies do not always make it clear which agency the Inspection report for children's home: 2710735 4 document is from. Some records do not therefore provide a clear overview of events taking place in the home.

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The effectiveness of leaders and managers: good

The care provided in the home is based on the theoretical framework of attachment. The team works closely together to create an environment where the child is safe, valued, respected and accepted. This is evident in the progress and achievements of the child. Inspection report for children's home: 2710735 5

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Recommendations

 The registered person should ensure that medicines are administered in line with a formal medically approved protocol. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 35, paragraph 7.15)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 3.14)  The registered person should ensure that all visitors sign in and out in the visitors book. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 43, paragraph 9.13)  The registered person should ensure that the design of the home includes any necessary adaptation to meet the needs of children. They should review the risk posed by the large balcony when considering younger children moving in. (‘Guide

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Recommendations

to the Children’s Homes Regulations, including the quality standards’, page 17, paragraph 3.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2710735 6

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Children’s home details

Registered provider: New Moon Residential Limited

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Children’s home details

Registered provider address: 20-22 Wenlock Road, London N1 7GU

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Inspector

Maria McGranaghan, Social Care Inspector Inspection report for children's home: 2710735 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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