Children's Home run by Budwood Limited in Bournemouth, Christchurch and Poole

Inspection report for children’s home: 2652468 1 Registered provider: Budwood Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider and provides care for one child who may experience social or emotional difficulties. One child was living at the home during this inspection.

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Information about this children’s home

The manager has been registered with Ofsted since September 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 17 January 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2652468 2

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Inspection date Inspection type Inspection judgement

17/01/2023 Full Good 25/01/2022 Full Good Inspection report for children’s home: 2652468 3

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Overall experiences and progress of children and young people: good

The child living in the home is well cared for and very settled. It is very much the child’s ‘home’, providing the child with a sense of permanency and safety. Staff members show genuine warmth and care to the child and have trusted relationships with the child. They know the child well and understand the child’s complex emotional needs and vulnerability.

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Overall experiences and progress of children and young people: good

The manager has a good understanding of the progress the child is making and what they need to focus on to help the child make even greater progress. They make good use of relevant support services, including internal psychology support, to ensure that the child receives the right care and support. When the child finds it more difficult to achieve day-to-day tasks, staff step in and provide the additional care needed. The child is encouraged to express their wishes and feelings about every aspect of their care, and their care plans and weekly targets are mostly made with them.

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Overall experiences and progress of children and young people: good

The child is achieving greater independence and enjoying regular time outside of the home with friends and important adults. Managers have made strong relationships with family members, other professionals and members of the community to ensure that the child is safeguarded as much as possible when away from the home.

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Overall experiences and progress of children and young people: good

The child’s emotional and physical health needs are clearly identified, with plans in place to meet their needs. Staff encourage the child with their self-care routines, to eat healthier and to become more independent in taking prescribed medication. However, not all staff are consistently following the same approach in helping the child with these aspects.

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Overall experiences and progress of children and young people: good

Following significant changes and disruption to the child’s education plan, a new arrangement is in place that reflects the child’s aspirations and wishes in combining formal education with employment. This is fully supported by leaders and managers, who were pivotal in setting up this new arrangement. The child also participates in a wide range of activities and hobbies including trips to the cinema and theme parks, and they enjoy caring for their own pets. They are working on an impressive garden project that showcases their talent and skills. The child’s memory book reflects their achievements and memorable occasions but is not kept fully up to date.

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Overall experiences and progress of children and young people: good

While progress has been slow in achieving some of the targets within the child’s care plan, the child is making good progress in other areas. This includes volunteer work, gaining employment and passing their compulsory basic bike training. These experiences are helping to boost the child’s confidence and self-esteem and provide key opportunities for learning new skills. In recent months, staff have helped the child to positively repair and rebuild key relationships with important adults. Inspection report for children’s home: 2652468 4

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How well children and young people are helped and protected: good

The child feels safe in their home. At times of crisis and worry, the child turns to staff for help and receives good support. Staff respond quickly to concerns raised by the child by taking immediate and appropriate safeguarding actions. Responses to allegations against staff are robustly managed and timely notifications are made to the local authority designated officer.

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How well children and young people are helped and protected: good

Missing episodes are extremely rare. However, on the one occasion the child was reported missing, the missing from home process was not fully followed and staff did not take all reasonable actions possible to bring the episode to a close at the earliest opportunity. This learning was acknowledged and reviewed by the manager during the inspection.

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How well children and young people are helped and protected: good

A comprehensive suite of behaviour support plans and risk assessments provide staff with the guidance they need to help defuse difficult situations early and de- escalate behaviours. Most staff use these strategies effectively on a day-to-day basis. A series of changes and recent events in the child’s life have, at times, been emotionally overwhelming for them. Staff respond well to the child during these times. They make good use of key-worker sessions and debriefs to help the child explore their emotions and reactions and to learn from these. This is making a positive difference for the child. However, not enough progress has been made in helping the child to make positive changes to their use of inappropriate language. This was a recommendation at the last inspection and, while staff are challenging the child’s use of language, the approach is not consistent and there is no clear behaviour support strategy in place for staff to help the child with this.

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The effectiveness of leaders and managers: good

The home is led well by an experienced manager, who is reflective and open to learning. Leaders and managers advocate strongly for the child and are actively involved in the child’s day-to-day care and care planning. They are very proud of the child’s achievements and the progress they have made. The home is furnished to a good standard and is highly personalised throughout.

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The effectiveness of leaders and managers: good

Management oversight is mostly thorough, and robust quality monitoring systems are in place to review the quality of care being provided. However, more proactive action needs to be taken to help the child and to reduce triggers relating to the child’s perception about how food is stored. The manager ensures that records are kept up to date, and most provide a good level of detail and helpful information about the child and their needs. A very small number of records are not specific enough in parts and most, but not all, are consistently evaluated as to their effectiveness to help inform the care provided to the child and to reduce risk.

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The effectiveness of leaders and managers: good

The manager has a good understanding of the strengths and development areas for the home. Staff changes and absences have impacted on the consistency of relationships, care and boundaries provided to the child, but have been managed as well as possible by the manager. This is a key area of focus moving forwards and a Inspection report for children’s home: 2652468 5 new permanent staff team is now in place. Safe recruitment processes are robustly followed, and a comprehensive induction programme supports new staff well. Staff are appropriately supported through regular supervision, training, team meetings and reflective practice sessions. These enhance and strengthen the quality of care being provided to the child and help staff to develop in their roles. The manager promotes an open learning environment within the home and provides high support and suitable guidance to staff. Inspection report for children’s home: 2652468 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding; and

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(v)(b))

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Requirement Due date

This particularly refers to the staff taking a consistent approach to challenging the child’s use of inappropriate language and supporting the child further to manage their views around food storage. 30 September

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Recommendation

Inspection report for children’s home: 2652468 7  The registered person should ensure that staff always follow the missing from home processes effectively. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.28 and 9.31)

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Recommendation

 The registered person should keep and encourage children to keep appropriate memorabilia of the time spent living at the home and help them record significant life events. (‘Guide to the Childrens Homes Regulations, including the quality standards’, page 62, paragraph 14.5).

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2652468 8

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Children’s home details

Registered provider address: 12 WestLinks, Tollgate, Southampton, Hampshire SO53 3TG

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Inspector

Kendra Bell, Social Care Inspector Inspection report for children’s home: 2652468 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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