Resicare Alliance

Inspection report for residential family centre - monitoring visit: Resicare Alliance 1 Resicare Alliance Templecroft, Templars Way, Sharnbrook, Bedford MK44 1PY

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Inspected under the social care common inspection framework

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Information about this residential family centre

This residential family centre is privately owned. It is registered to provide care and accommodation for five families. The centre provides parenting assessments that take a minimum of 12 weeks.

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Information about this residential family centre

The manager has been registered since June 2022.

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Inspection date: 6 July 2023

Date of previous inspection: 23 May 2023

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This monitoring visit

Following a full inspection on 23 May 2023, Ofsted served a compliance notice in relation to shortfalls in the leadership and management of the centre. On 6 July 2023, Ofsted conducted a monitoring visit. The purpose of this visit was to establish the provider’s progress in meeting the steps set out in the compliance notice. The inspector found that the provider has taken action to meet all the steps set out in the compliance notice.

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This monitoring visit

Following the last inspection, the management team has changed significantly. The registered manager has resigned, and a new supporting manager and deputy manager who work for the organisation are assisting with the management of the centre. These are interim arrangements, and neither of these staff have direct residential family centre experience. However, these managers recognise safeguarding concerns and have supported the responsible individual in implementing the management action plan. This action plan is being realised at a satisfactory pace. The original timescales were not achievable; however, several of the actions have been met. The responsible individual has appointed a new manager who has ample experience of managing a family centre. This appointment has been agreed and will commence following the registered manager’s notice period. Inspection report for residential family centre - monitoring visit: Resicare Alliance 2

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This monitoring visit

Following incidents that are notifiable, corresponding notifications have been sent to Ofsted within a reasonable time frame, and without delay. This ensures that Ofsted is aware of all incidents at the centre.

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This monitoring visit

The provider understands that families must be formally assessed as safe and suitable for communal living. Although there have been no new families, a template has been devised to help managers make decisions about a new family’s suitability. The template is adequate, but is not designed for a family centre. The scoring system is complicated and contradictory. Therefore, while some work has been done, this needs to be refined to ensure it will work to assess new families.

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This monitoring visit

The risk assessments for families now include recent incidents, dates and associated risks. This is progress from before, when incidents were not captured on risk assessments. The responsible individual has reflected on the layout and categorisation of risk assessments, and asked that these be adapted further. However, overall, these risk assessments have improved and include any incidents that would elevate risks.

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This monitoring visit

Records sampled show that there are enough staff to update the daily records and report on incidents. The staff are recording incidents and accidents, making referrals, and notifying Ofsted, social workers and parents when required. These records are monitored with more care now to ensure that staff understand their responsibility to record and report.

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This monitoring visit

The responsible individual has offered further training for staff, and set out an expectation that they attend. This helps to ensure that staff have the skills that they need.

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This monitoring visit

Out of the seven requirements raised at the last inspection, three have not been met and have been restated. Three have been met and one was not due, and therefore will be reviewed and tested at the next inspection. The two recommendations were not reviewed as part of this visit and are restated. Inspection report for residential family centre - monitoring visit: Resicare Alliance 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Residential Family Centre Regulations 2002 and the national minimum standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

For the purposes of paragraph (1), a person is not fit to work at a residential family centre unless—

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Requirement Due date

full and satisfactory information is available in relation to him in respect of each of the matters specified in Schedule 2. (Regulation 16 (3)(d)) 30 August 2023

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Requirement Due date

The registered person shall, before providing a family with accommodation in the residential family centre, or if that is not reasonably practical, as soon as possible thereafter, draw up in consultation with the placing authority a written plan (in these Regulations referred to as “the placement plan”) setting out, in particular—

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Requirement Due date

the facilities and services to be provided during the course of the placement;

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Requirement Due date

the objectives and intended outcomes of the placement. (Regulation 13 (1)(a)(b)) 30 August 2023

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Requirement Due date

The registered person shall ensure that all persons employed by him—

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Requirement Due date

receive appropriate training, supervision and appraisal. (Regulation 17 (5)(a)) 30 August 2023

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Requirement Due date

keep under review and where appropriate revise the statement of purpose and resident’s guide; and

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Requirement Due date

notify the Commission within 28 days of any such revision. (Regulation 4 (a)(b)) 30 August 2023 Inspection report for residential family centre - monitoring visit: Resicare Alliance 4

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Recommendations

 The registered person should take into account parents’ concerns and consider appropriate reparation action between families when managing conflict. (Residential family centres: NMS 2.4)  The registered person should ensure that the centre’s policies around staff smoking are adhered to. (Residential family centres: NMS 4.1)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the residential family centre since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for residential family centre - monitoring visit: Resicare Alliance 5

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Residential family centre details

Registered provider: ResiCare Alliance Limited

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Residential family centre details

Registered provider address: 147 Stamford Hill, London N16 5LG

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Inspector

Deirdra Keating, Social Care Inspector Inspection report for residential family centre - monitoring visit: Resicare Alliance 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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