Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC456539 1 SC456539 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a large organisation and is registered to provide care for one child who experiences social and emotional difficulties. One child was living in the home at the time of the inspection.

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Information about this children’s home

The manager is not registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers inadequate

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: 14 February 2023

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requires improvement to be good

Overall judgement at last inspection requires improvement to be good

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for children’s home: SC456539 2

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Inspection date Inspection type Inspection judgement

14/02/2023 Full Requires improvement to be good 07/03/2022 Full Good 14/05/2019 Full Good 03/07/2018 Full Requires improvement to be good Inspection report for children’s home: SC456539 3

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improvement to be good

Since the last inspection, one child has moved out of the home and one child has moved in. Children have made limited progress due to living at the home for a short period of time before moving to live at another home. This means that not all children’s experiences have been positive.

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improvement to be good

There are shortfalls in the care planning for the child living in the home. The child has a part-time timetable for school. However, there are no plans in place for staff to support the child to access educational activities out of school. This means the child is spending a significant amount of time in their bedroom. This limits their progression in education.

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improvement to be good

External professionals are positive about the support the child receives from staff. One professional said, ‘Staff seem to have built a good relationship with [name of child] and she will call them when she needs support when in crisis.’

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improvement to be good

Staff try to support the child’s progress through regular discussion. However, the quality of the support provided on a day-to-day basis differs significantly depending on the staff member, resulting in inconsistencies in care.

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improvement to be good

The child lives in a welcoming home environment. However, some areas of the home need redecoration. There are marks and dents in walls and damage is not always promptly repaired. This means that parts of the home look tired and worn.

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improvement to be good

Leaders and staff have not fully considered all available information from the placing authority when considering the risks to the child. This means that the assessed level of risk in relation to the child’s emotional well-being may be incorrect and staff lack agreed strategies to help keep the child safe.

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improvement to be good

The child told inspectors that they feel safe living in the home. The child said that when they are missing, staff will try to find them, report them missing to police and collect them from where they are.

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improvement to be good

When the child goes missing from home, there is a well-coordinated response from the staff team. Staff will follow the child, search known local areas and contact family members and friends to try and locate the child. Staff ensure that a return home interview is attempted with the child to try and understand why they go missing. Inspection report for children’s home: SC456539 4 When staff are concerned about the child, information is shared with their placing authority. This means that relevant meetings are undertaken and the decisions on how to keep the child safe are made on a multi-agency basis.

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The effectiveness of leaders and managers: inadequate

There has not been a registered manager since September 2022. The home has had a manager in post since October 2022. However, the manager has not submitted an application to register with Ofsted in the required timescales.

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The effectiveness of leaders and managers: inadequate

The child who has moved out of the home since the last inspection is reported to have moved to accommodation that is not registered. However, the manager did not take steps to assure themselves that the new accommodation was suitable or record the address of where the child moved to.

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The effectiveness of leaders and managers: inadequate

The manager is supported by a deputy manager. The managers have completed a quality of care review. However, this was completed outside the timescale set by regulation. In addition, the review was not sent to Ofsted. This limits the regulator’s oversight of the quality of care provided to children in the home. Since the last inspection, the manager has supported staff to access more training. However, staff informed inspectors that much of this training has been online, and that it is generic and repetitive. The manager has plans to increase the amount of face-to-face training to benefit the staff to improve the staff’s knowledge in a variety of areas.

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The effectiveness of leaders and managers: inadequate

Staff are supported by the manager with regular supervision sessions. They reflect on the care given to the child and how this can be improved. Staff are challenged by the manager to improve the quality of care provided to the child.

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The effectiveness of leaders and managers: inadequate

Not all children’s records are child-friendly. Some records refer to children by using acronyms. This limits children’s ability to understand some of the information detailed in their records. Inspection report for children’s home: SC456539 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a)(b) (2)(c))

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Requirement Due date

In particular, the registered person should ensure that all available information from the child’s placing authority is considered, to inform the child’s care plan. Additionally, the child should have plans for each day. 26 July 2023

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and

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Requirement Due date

is an organisation or a partnership; does not satisfy regulation 28; or is not, or does not intend to be, in day-to-day charge of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

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Requirement Due date

the name of the person so appointed; and the date on which the appointment takes effect. (Regulation 27 (1)(a)(b)(i)(ii)(iii) (2)(a)(b)) 26 July 2023 Inspection report for children’s home: SC456539 6 The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (1) (3) (4)(a)) 26 July 2023

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Requirement Due date

The registered person must keep a record in the form of a register showing in respect of each child—

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Requirement Due date

the date of the child’s admission to the children’s home;

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Requirement Due date

the date on which the child ceased to be accommodated in the home;

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Requirement Due date

the child’s address immediately before being accommodated in the home;

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Requirement Due date

the child’s address on leaving the home;

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Requirement Due date

the statutory provision (if any) under which the child is accommodated. (Regulation 37 (1)(a)(b)) 26 July 2023

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Recommendations

 The registered person should ensure that the home’s environment is homely, and repairs are made to areas that have been damaged. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4) Inspection report for children’s home: SC456539 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC456539 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Rob Neild, Social Care Inspector Sally Hallwood, Social Care Inspector Inspection report for children’s home: SC456539 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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