Children's home run by Physis Quantum Limited

Inspection report for children's home: 2585407 1 Registered provider: Physis Quantum Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This privately owned home is registered to provide care for up to four children. The home specialises in caring for children who have been or are at risk of exploitation.

p.1

Information about this children’s home

The registered manager is suitably qualified and registered with Ofsted.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report for children's home: 2585407 2

p.1

Inspection date Inspection type Inspection judgement

18/07/2022 Full Requires improvement to be good 27/10/2021 Full Good Inspection report for children's home: 2585407 3

p.2

Overall experiences and progress of children and young people: good

Three children were living in the home at the time of this inspection. All three children are making progress in the home. This can be seen in all areas of their health, education, social and psychological well-being. For example, one child has been supported to stop smoking and another child has just completed their GCSEs and secured a place at college.

p.3

Overall experiences and progress of children and young people: good

Individualised care plans are reviewed and updated on a regular basis. This ensures that staff have clear guidance on how to meet the needs of children. The staff are in the process of making these more child-friendly to ensure that the children are involved in the planning and review of their care and progress.

p.3

Overall experiences and progress of children and young people: good

The children have access to clinical support provided by the organisation. One child is fully engaged and thriving from regular sessions. Those children who choose not to engage with this clinical support receive support from other agencies.

p.3

Overall experiences and progress of children and young people: good

Staff promote education. All three children have previously struggled with their engagement and had low attendance at school, however, they are all now in full- time education and have good attendance records. One child has taken one of their GCSEs early, which is reflective of their academic progress.

p.3

Overall experiences and progress of children and young people: good

Children are supported to have valuable time with their families. Careful consideration is given to keeping children safe during family time and, when appropriate, there is a reduction in levels of supervision during these visits. The staff are looking at ways to support one child to go on a planned family holiday.

p.3

Overall experiences and progress of children and young people: good

The staff ensure that the children are provided with a warm, welcoming and homely environment. The home is beautifully decorated and well maintained throughout, with personal touches such as photos of the children. The children have access to several communal spaces, a large garden and an outhouse used as a therapy suite. The children have personalised bedrooms which are decorated to reflect their individual tastes.

p.3

How well children and young people are helped and protected: good

The staff know the children and their associated risks well. Children have individual behaviour support and risk management plans in place. These are under constant review and reflect any new or emerging concerns. Staff follow agreed plans for one child who self-harms. Their consistent response means that the child has had longer periods of reduced self-harm. Furthermore, the home is settled and there have been no other recorded incidents, use of physical intervention or missing-from-care episodes. Inspection report for children's home: 2585407 4 The children are supported to understand the risks of exploitation. As part of the model of care provided by the home, the children engage in regular sessions which help develop their understanding of exploitation. The inspector was able to talk directly to the children about their increased knowledge and growing ability to recognise risk.

p.3

How well children and young people are helped and protected: good

The children are supported to take appropriate risks. As part of their progress, the children are helped to use mobile phones and access the internet safely. When needed, access is reduced or stopped until further work is done to improve the children’s understanding of risk.

p.4

How well children and young people are helped and protected: good

The staff help children to understand and make sense of their emotions. The staff use a model of therapeutic parenting to explore triggers for behaviour and different coping strategies. When needed, the staff help the children to access other specialist services.

p.4

How well children and young people are helped and protected: good

Complaints and allegations are managed well. The children’s concerns are taken seriously and reported accordingly. The children are kept up to date during investigations and updated with outcomes. When appropriate, restorative work is undertaken between the children and staff. In one case, a member of staff was dismissed because of their poor conduct.

p.4

The effectiveness of leaders and managers: good

The registered manager is experienced, skilled and knowledgeable. She has been working hard to make improvements to the home since the last full inspection and that was clearly evidenced during this inspection.

p.4

The effectiveness of leaders and managers: good

The registered manager has high expectations of herself and the staff. She is striving for a positive staff culture to ensure that the children receive good care and achieve positive outcomes. She leads by example and has a hands-on approach, working on shift and making herself available to the children. This means that she knows the children well and the progress they are making.

p.4

The effectiveness of leaders and managers: good

The registered manager ensures that safer recruitment practice is followed. New staff receive robust inductions and complete mandatory and additional training. The changes to the staff team are seen as positive and, as a result, the registered manager is building a new, balanced and dynamic team. One child was involved in interviewing new staff.

p.4

The effectiveness of leaders and managers: good

The staff are suitably trained. The registered manager ensures that her staff complete all mandatory training and they participate in additional training. Recently, they received training on therapeutic parenting, reflective practice and professional boundaries. The staff speak positively about the support and encouragement they receive to develop their practice. One member of staff is being supported to undertake a level 5 qualification in management. Inspection report for children's home: 2585407 5 The staff receive good-quality supervision, which is reflective and supports their development. Staff speak positively about their work and the registered manager. New staff receive additional supervision during their probation period. A new member of staff spoke highly of the support they have received and said they were excited about their new role.

p.4

The effectiveness of leaders and managers: good

The registered manager has developed good monitoring systems. However, this is an area for further development. At times, paperwork is not up to date, has not had management oversight and is not signed and filed in the right place. The registered manager has also failed to make necessary updates to the statement of purpose and to submit this to Ofsted within the required 28-day time frame. Inspection report for children's home: 2585407 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that –

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to –

p.6

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.6

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1) (2)(a)(h))

p.6

Requirement Due date

This particularly refers to the registered manager ensuring that there is organised and effective monitoring in place and documents are up to date and filed correctly. 28 July 2023

p.6

Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

p.6

Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

p.6

Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b)) 7 July 2023 Inspection report for children's home: 2585407 7

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2585407 8

p.7

Children’s home details

Registered provider: Physis Quantum Limited

p.8

Children’s home details

Registered provider address: DPC, 55 Stone House Road Business Park, Stone Road, Stoke-on-Trent, Staffordshire ST4 6SR

p.8

Inspector

Stacie Sharpe, Social Care Inspector Inspection report for children's home: 2585407 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9