Children's Home run by Lily Residential Services Ltd in Bournemouth, Christchurch and Poole

Inspection report for children's home: 2679463 1 Registered provider: Lily Residential Services Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is managed by a private provider. The home provides care for two children with social and emotional needs. At the time of this inspection, two children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2679463 2

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Inspection date Inspection type Inspection judgement

11/08/2022 Full Requires improvement to be good Inspection report for children's home: 2679463 3

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Overall experiences and progress of children and young people: good

The home environment meets the needs of the children living in it and has a cosy feel. Children’s bedrooms are personalised to their taste and needs. Some areas of the home require repair and redecoration; one child’s bedrooms need painting. The outside space is undergoing improvement work; however, this is already providing a space for children to use.

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Overall experiences and progress of children and young people: good

Carers support children to make progress and to develop independence skills. Relationships with children are positive and have a foundation of trust. Carers understand the children and their individual needs, which assists in determining who should undertake specific pieces of work. There has been a reduction in negative and risk-taking behaviours.

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Overall experiences and progress of children and young people: good

Carers keep a good and informative record of children’s daily lives. Conversations that carers have with children are sensitive, meaningful and thoughtful. Children are supported to undertake activities that they enjoy. Carers are compiling memory books for children; these are attractive and well thought out.

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Overall experiences and progress of children and young people: good

Carers support one child to attend school. They provide them with a good routine based on their individual needs. One child’s attendance at school is sporadic. Carers have worked with other professionals with the aim of the child returning to full-time education. Carers have supported the child to complete limited amounts of informal learning during extended periods of non-attendance.

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Overall experiences and progress of children and young people: good

Carers understand children’s health needs. Children are supported to attend appointments and take medication. Carers have positive conversations with children about their health. Where one child has specific needs in relation to diet, carers provide them with the support they require to make healthier choices.

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How well children and young people are helped and protected: good

Risks are identified and understood. Levels of risk are accurately recorded in risk assessments, and updates are highlighted. Assessments are completed for one-off events or a sequence of events, providing carers with clear direction while supporting children to undertake activities in the community.

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How well children and young people are helped and protected: good

Incidents are managed well by carers, who consider what is going on for the child. Written records are informative. Carers have sensitive and meaningful conversations with children following incidents, allowing them to reflect and develop understanding. Consequences given are natural and appropriate.

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How well children and young people are helped and protected: good

Generally, documents devised to provide carers with information and strategies are good. However, plans designed to guide carers when supporting children to manage Inspection report for children's home: 2679463 4 their behaviours and emotions are brief and lack direction, but this does not appear to have had a negative impact on practice or on the children.

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How well children and young people are helped and protected: good

Carers advocate for children to receive the care and support that they need. Professionals and a parent both highlighted communication as a strength of the home, as well as commitment to the children. Carers prioritise children and challenge other professionals in relation to provision of services and any assessments they believe a child may require.

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How well children and young people are helped and protected: good

The inspector spoke to one child who reported that they feel safe and like living in the home. The child was happy with their bedroom and that they are supported to participate in their interests. Information reviewed in relation to the other child indicates that they are happy living in the home and wish to remain there. Children’s views are sought and acted upon. However, feedback in relation to management and carers’ decisions is not always provided to children.

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The effectiveness of leaders and managers: good

Managers have good oversight of the home. They want children to achieve the best outcomes possible and spend time building relationships with them. They have a wealth of knowledge of the children and talk about them affectionately. Managers build positive relationships with other professionals and family members.

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The effectiveness of leaders and managers: good

Carers respect their managers, who are visible within the home. Feedback provided is positive, particularly from a new carer. Carers report that they receive excellent and unconditional support. This allows them to develop their practice, to care for children well.

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The effectiveness of leaders and managers: good

Documents in relation to children are informative. However, some documents require updating. Logs devised to monitor risks in relation to education and behaviours of concern are thorough when monitoring progress and areas of concern.

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The effectiveness of leaders and managers: good

Managers do not provide carers with regular debriefs following incidents. Managers report that this is done in an informal way. However, this is likely to result in missed opportunities for management and carer reflection and learning.

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The effectiveness of leaders and managers: good

Supervision is provided to staff on a regular basis. Supervision is reflective and some good-quality reflective debriefs are recorded. There is a clear focus on the children and the well-being of carers.

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The effectiveness of leaders and managers: good

Team meetings take place regularly. Recordings allow the reader to gain a good understanding of discussion. There is emphasis on the children and their needs as well as the running of the home and training needs. Actions from these meetings are clearly highlighted. However, the outcomes are not recorded. Inspection report for children's home: 2679463 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

promote opportunities for each child to learn informally. (Regulation 8 (1) (2)(a)(v))

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Requirement Due date

In particular, ensure that children have opportunities to complete informal activities of an educational nature while they are not in attendance at an educational provision. Carers should be imaginative in devising these opportunities. 20 August 23

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; 20 August 23 Inspection report for children's home: 2679463 6 use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(f)(h))

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Requirement Due date

In particular, ensure that all plans are up to date;

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Requirement Due date

In addition, ensure that carers receive formal debriefs following incidents.

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Recommendations

 The registered person should ensure that the home is kept to a good standard of decoration and repair. This is in relation to the kitchen unit, bathroom cupboard and areas in need of painting, particularly a child’s bedroom. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that following the expression of views or a request made by a child, an appropriate and timely response is provided to the child. Carers should ensure that the child understands the response provided and the reasons for that decision being made. This action should take place whether the response is in line with the child’s wishes or not. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.9)  The registered person should ensure that staff follow the home’s policies and procedures to benefit the children who live there. There should be clear lines of

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Recommendations

accountability. In particular, ensure that any actions resulting from team meetings are reviewed to ensure that they have been completed and provide opportunities for reflection and learning. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.20)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2679463 7

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Children’s home details

Registered provider: Lily Residential Services Ltd

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Children’s home details

Registered provider address: Spirare Ltd, Mey House, Bridport Road, Poundbury, Dorchester DT1 3QY

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Children’s home details

Responsible individual: Michael Felstead

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Inspector

Carla Simkiss, Social Care Inspector Inspection report for children's home: 2679463 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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