Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC437305 1 SC437305 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. It provides care for up to eight children who may experience social and emotional difficulties.

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Information about this children’s home

There were five children living in the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in April 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC437305 2

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Inspection date Inspection type Inspection judgement

23/08/2022 Full Good 16/03/2022 Full Good 18/02/2020 Full Good 07/01/2019 Full Outstanding Inspection report for children’s home: SC437305 3

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Overall experiences and progress of children and young people: good

Children say they feel safe and that living in the home is fun. They receive nurturing and consistent care from staff who know them well. Children who move on from the home stay in touch because of the positive relationships that they have with staff.

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Overall experiences and progress of children and young people: good

Before children move into the home, the manager carefully considers the needs of the children who already live there and the needs of the new child and how the dynamics in the home may change. This forward planning means that children’s experiences of moving into the home have been positive. Children and their families also receive information about what living in the home will be like. This helps to reduce any worries that children and their families may have.

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Overall experiences and progress of children and young people: good

The manager and staff model positive behaviour. They use incentives to support children to achieve their goals. Children recognise the progress that they make, which is celebrated through monthly summary reports that the manager shares with them. This helps children to feel proud of their efforts and to grow in confidence.

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Overall experiences and progress of children and young people: good

Children’s education and continued learning are a priority. When children face barriers to learning, the manager and staff work closely with other professionals and school staff. This ensures that children have suitable school or education placements that reflect their needs and can support them to fulfil their potential.

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Overall experiences and progress of children and young people: good

Children’s health needs are met. When children are frightened or apprehensive about attending health appointments, staff creatively look at ways to reassure them so that they can access the healthcare that they need. For example, when one child was reluctant to attend a dental appointment, staff arranged for the child to spend time sitting in a dentist’s chair to alleviate their fears. There are some minor recording shortfalls with regard to staff completing body maps for children following any accidents or injuries. The manager is addressing this issue.

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Overall experiences and progress of children and young people: good

Significant improvements have been made to the appearance of the home, and the children’s bedrooms are decorated to their tastes. Cleaning and maintenance tasks are shared across the staff team, which helps to create a welcoming environment.

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How well children and young people are helped and protected: good

Children’s risk assessments are detailed and regularly reviewed by the manager to ensure that any restrictions are appropriate and proportionate. These risk assessments include strategies for staff to follow to manage and reduce risks to children and to support them during times of crisis. Consequently, risks to children’s safety continue to reduce.

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How well children and young people are helped and protected: good

Children are involved in developing their own support plans and staff use one-to-one sessions to help children to recognise risks. Topics discussed in these sessions Inspection report for children’s home: SC437305 4 include road safety, the dangers of going missing, online safety, social media and peer pressure. This gives children a better understanding of potential risks and how to keep themselves safe.

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How well children and young people are helped and protected: good

There has been no use of physical restraint since the last inspection. Children live in a stable and settled home where staff use their verbal de-escalation skills effectively. This helps children to find alternative ways to manage their frustrations.

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How well children and young people are helped and protected: good

Children rarely go missing from the home and there has only been one incident since the last inspection. On this occasion, staff were able to quickly locate the child due to their positive relationships with local police teams and the wider community. These relationships help to give children a sense of belonging.

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How well children and young people are helped and protected: good

The ethos of the service is to celebrate and reward positive behaviour. When negative consequences are necessary, the manager talks to children about what has happened and why their behaviour was unacceptable. When negative consequences are used, these are restorative in nature and reviewed by the manager to ensure that they are appropriate and relevant. As a result of this approach, children’s incidents continue to reduce.

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The effectiveness of leaders and managers: outstanding

The manager has high aspirations for all the children. He leads by example and is recognised by other professionals as going ‘above and beyond’ to promote the children’s best interests. The staff reflect his dedication and commitment and work as a team to provide consistent care for children. The support that the children receive is described by their families as ‘amazing’ and ‘absolutely brilliant’.

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The effectiveness of leaders and managers: outstanding

Staff are happy in their work. As a result, children benefit from a stable and effective staff team. The manager has high expectations of staff. He ensures that if practice falls short of these expectations, the issues are quickly addressed.

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The effectiveness of leaders and managers: outstanding

Staff benefit from regular training that reflects children’s individual needs and gives them the skills and knowledge that they need to care for and support the children. The manager has systems in place to closely monitor the training that staff receive and is quick to source additional bespoke training if or when children’s needs change.

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The effectiveness of leaders and managers: outstanding

Staff participate in regular and reflective supervision sessions. Team meetings are used as a further learning opportunity and an occasion to collaborate. These meetings focus on meeting children’s needs, effective communication and staff development and how these factors link to support children’s progress.

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The effectiveness of leaders and managers: outstanding

The manager regularly reviews and monitors the quality of care for children and potential risks to their safety, including risks relating to the locality of the home and children’s progress in relation to risk. He prioritises supporting staff to amend and review children’s plans so that these provide a comprehensive and accurate overview of children’s needs. Inspection report for children’s home: SC437305 5 Relationships between the manager and other professionals and agencies are exceptionally positive. The manager continually looks to develop the home and is a tenacious advocate for children who ensures that they can access the services they need. Inspection report for children’s home: SC437305 6

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Recommendation

 The registered person should ensure that when a child experiences an accident or injury, the body map detailing any marks includes the time that the recording was made. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC437305 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Children’s home details

Responsible individual: Susan Fitzsimmons

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Inspector

Laura Grundy, Social Care Inspector Inspection report for children’s home: SC437305 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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