Tendean Limited

Tendean Limited Report following a monitoring visit to a ‘requires improvement’ provider

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Name of lead inspector: Georgina Ager, His Majesty’s Inspector

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Type of provider: Independent learning provider

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Address: Suite 8 Arquen House 4-6 Spicer Street St Albans AL3 4PQ Monitoring visit: Tendean Limited, 1 and 2 June 2023

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Context and focus of visit

Tendean Limited was inspected in July 2022. At that time, inspectors judged the overall effectiveness of the provision to require improvement.

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Context and focus of visit

The focus of this monitoring visit was to evaluate the progress that leaders and managers have made in resolving the main areas for improvement identified at the previous inspection.

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Context and focus of visit

Tendean Limited is an independent training provider based in St Albans. Since the previous inspection, the provider has changed its apprenticeship offer. They no longer offer the construction and business administration apprenticeships they provided before. The provider now specialises in providing level 2 highway maintenance standards-based apprenticeships.

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Context and focus of visit

At the time of the inspection, there were 26 apprentices in learning. Most apprentices were studying the level 2 highways maintenance qualification. The provider offers training on employer’s premises and through a training centre in Kingston upon Hull. Most apprentices work with employers in London or near Kingston upon Hull. There are no apprentices in receipt of high-needs funding. Tendean Limited has no subcontractors.

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Reasonable progress

Leaders and managers work effectively with most of their employers to plan on- and off-the-job training. Tutors have worked with a large employer in London to design an effective induction programme. Apprentices attend an intensive three-week block of training. Apprentices develop skills in traffic management, basic asphalting and paving. They also learn how to safely use petrol saws and other power tools. As a result, highways maintenance apprentices quickly become useful and competent team members.

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Reasonable progress

Tutors sequence the off-the-job training in line with employers’ needs to ensure that apprentices develop the skills needed to become effective employees . Apprentices learn about asphalting, concreting and laying curbs in their off-the-job training. Apprentices then practise applying these new skills in their day-to-day jobs. Consequently, apprentices rapidly build competence and confidence in their practical skills. Monitoring visit: Tendean Limited, 1 and 2 June 2023 Leaders and tutors communicate effectively with workplace managers throughout the programme. The effective communication ensures that apprentices receive the help they need to practise the skills required to become proficient in more complex aspects of their work such as box-pointing skills.

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Reasonable progress

Leaders and managers have improved the quality of their ongoing careers advice and guidance. Apprentices learn about different career routes they can take after they complete their apprenticeships. Apprentices are now aware of the transferable skills they are developing. These transferable skills include teamwork and being aware of health and safety requirements. Consequently, apprentices are now aware that on completion of the course, they could move into related fields such as traffic management, working in the telecoms industry or construction management.

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Reasonable progress

Leaders and managers have recently implemented an appropriate new personal development programme for apprentices. The programme aims to develop apprentices’ understanding of the importance of keeping themselves safe, healthy relationships and well-being, as well as developing apprentices’ teamwork skills. The new programme includes a module on careers advice and progression. As the personal development programme has not yet been fully implemented, it is too early to see the impact on apprentices’ outcomes.

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Insufficient progress

Leaders do not yet have a clear oversight of the quality of their training. They do not gather sufficient information to determine what is working well or not. Leaders and managers have developed a sensible quality improvement plan based on the previous inspection. However, leaders have not yet fully implemented the plan. In addition, it is not clear how leaders and managers will judge if the actions have been successful in improving the quality of education. Consequently, leaders are not ensuring that all the weaknesses identified in the previous inspection are being swiftly improved.

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Insufficient progress

Leaders and managers have put in place various appropriate quality improvement actions to improve the quality of education and training. Leaders and managers have taken swift action to change their apprenticeship offer. Leaders now prioritise apprenticeships where they have tutors with considerable expertise. Tendean Limited Monitoring visit: Tendean Limited, 1 and 2 June 2023 now only offers highways maintenance rather than carpentry and joinery, plumbing and business administration. However, to date, the few actions leaders have taken have had limited impact on improving the weaknesses identified in the previous inspection.

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Insufficient progress

Leaders and managers have improved how they provide feedback to tutors on the quality of their training. As a result, tutors now receive helpful developmental feedback following observations of their teaching which helps them improve their training sessions. Tutors improve how they demonstrate skills, such as avoiding underground services on a live road.

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Insufficient progress

Governance arrangements remain ineffective. Leaders have not made this a priority. As a result, they are still not challenged or held to account for the quality of education and training they provide . Many of the areas of weakness identified at the previous inspection remain. Monitoring visit: Tendean Limited, 1 and 2 June 2023 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Insufficient progress

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Insufficient progress

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Insufficient progress

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Insufficient progress

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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