Children's home run by Nestlings Care Limited

Inspection report for children’s home: 2510604 1 Registered provider: Nestlings Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately operated and provides care for up to four children who may have complex mental health difficulties and/or learning disabilities.

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Information about this children’s home

The home is registered with Ofsted and the Care Quality Commission.

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Information about this children’s home

The manager has applied to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2510604 2

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Inspection date Inspection type Inspection judgement

08/06/2022 Full Requires improvement to be good 28/03/2022 Interim Improved effectiveness 11/05/2021 Full Requires improvement to be good 10/03/2020 Full Outstanding Inspection report for children’s home: 2510604 3

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Overall experiences and progress of children and young people: good

A multi-disciplinary team supports children’s physical and mental health needs. Children have access to regular therapeutic support provided by a psychologist. The therapy is not tied to a single discipline and is adapted to the needs of the individual child. This helps to ensure that staff support children with their mental health needs.

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Overall experiences and progress of children and young people: good

Children have individualised plans that aim to increase their independence. This enables them to engage with the world while ensuring their safety. Staff are aware of children’s routines and behaviours. This means that staff can support children and can also divert children to different activities if they become unhappy.

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Overall experiences and progress of children and young people: good

Staff work creatively with children. They base educational activities around children’s interests. One child has a talent for painting. Staff have encouraged her to enter competitions with her work, and some of her work is on display in a local cafe. Another child had an idea for a business. Staff encouraged her to write a business plan and helped with setting up the business. This support helps children to engage with wider society and builds their confidence.

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Overall experiences and progress of children and young people: good

The provider allows children to have pets in the home. This teaches children to take responsibility and learn about caring for others. Pets can also help to provide comfort and companionship.

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Overall experiences and progress of children and young people: good

Children’s parents are welcomed into the home when this is appropriate. This helps children keep a sense of identity.

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Overall experiences and progress of children and young people: good

The home is spacious and children have large bedrooms with their own bathrooms. The home presented as quite untidy, with writing on one child’s bedroom walls. This was addressed and painted over by the end of the inspection.

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How well children and young people are helped and protected: good

Staff keep children safe. Clear routines ensure that children are safe. The manager and staff know the children well. Individualised, detailed safety plans provide clear guidance to staff. This ensures that staff know how to deliver safe care.

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How well children and young people are helped and protected: good

All the children have deprivation of liberty orders, which outline how staff help to keep children safe. For example, staff must lock external and some internal doors. Staff balance the needs and risks of all children, which ensures the right level of restriction to meet individual children’s needs.

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How well children and young people are helped and protected: good

Staff meet children’s health needs. Systems for managing medication are clear. Staff have access to mental health nurses and a registered manager 24 hours a day. This means staff can seek advice and are supported in a crisis. These measures contribute to children’s feelings of security and well-being. Inspection report for children’s home: 2510604 4 Risk-management records are lengthy and repeated in different formats. These documents could be difficult for new staff to understand.

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good

The home has been without a registered manager since August 2021. An acting manager had been in place but did not register with Ofsted. A new manager has been appointed and has applied to register with Ofsted.

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good

Some agency staff are working with the children. This does not negatively affect children as there is always a member of staff on shift who children know. Some agency staff have not received supervision. This fails to help them reflect on the impact of their work with the children.

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good

The provider has not informed the regulator of significant safeguarding incidents. This fails to enable independent review of safeguarding practice.

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good

Personalised plans reflect children’s unique identities. These plans provide staff with clarity to promote children’s diverse needs.

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good

The acting manager has worked at the home for a long time and knows the home, the children and the staff well. She is aware of the home’s strengths and weaknesses, and shows commitment to positive change. Inspection report for children’s home: 2510604 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(c)(d)(e)) 29 June 2023

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(x)) 29 June 2023 Inspection report for children’s home: 2510604 6 This relates to ensuring that all staff, including agency staff, have access to regular, good-quality supervision.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

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Requirement Due date

This relates to streamlining children’s records and reviews so that they are accessible to staff. 29 June 2023

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Recommendation

 The responsible person should ensure that the home is clean and tidy and presents as a homely and comfortable environment. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2510604 7

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Children’s home details

Registered provider: Nestlings Care Limited

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Children’s home details

Registered provider address: Suite 4, 1 Derby Street, Leigh WN7 4PF

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Children’s home details

Responsible individual: Anthony Thompson

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Inspector

Cathy Wilkins, Social Care Inspector Inspection report for children’s home: 2510604 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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