Children's Home run by Pinnacle Care Provisions Ltd in Lancashire

Inspection report for children’s home - monitoring visit: 2653112 1 Registered provider: Pinnacle Care Provisions Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider. It is registered to provide care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

The home’s registration is suspended. Consequently, there were no children living in the home at the time of the visit.

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Information about this children’s home

There is a manager in post who has recently registered with Ofsted.

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This monitoring visit

At the assurance inspection on 22 March 2023, the inspector identified serious and widespread concerns in relation to the care and protection of children.

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This monitoring visit

Following the assurance inspection, Ofsted issued a notice suspending the registration of the home. This notice had immediate effect from 22 March 2023 until 20 June 2023 inclusive.

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This monitoring visit

Following the monitoring visit on 4 May 2023, the suspension notice remained in place to allow the provider time to finish the improvements to the home environment.

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This monitoring visit

At this monitoring visit, it was confirmed that the provider had complied with the conditions of the suspension notice.

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This monitoring visit

Outstanding refurbishment work has now been completed to a high standard. The home environment has been redecorated and refurbished throughout.

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This monitoring visit

There is a registered manager in post. The manager has completed a reflective exercise with staff to consider the previous shortfalls. This has been a successful Inspection report for children’s home - monitoring visit: 2653112 2 activity that has supported leaders, the manager and staff to recognise previous shortfalls and identify areas of learning to improve practice going forward. A case review was held after the visit. It was the decision of the case review that the notice suspending the registration of the home could be lifted.

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This monitoring visit

The requirements from the full inspection have not been considered at this visit. These will be reviewed at the next full inspection of the home. Inspection report for children’s home - monitoring visit: 2653112 3

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Inspection date Inspection type Inspection judgement

07/09/2022 Full Requires improvement to be good 21/06/2022 Full Inadequate Inspection report for children’s home - monitoring visit: 2653112 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and The ‘Guide to the Children’s Homes Regulations, including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

manage relationships between children to prevent them from harming each other;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(d))

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Requirement Due date

In particular, leaders and managers must ensure that children’s risk assessments provide sufficient detail about the risk and the strategies that staff must follow to reduce risks. 13 July 2023 Inspection report for children’s home - monitoring visit: 2653112 5 Further to this, leaders and managers must ensure that staff take effective action to reduce risks to children, including action to prevent children from harming each other.

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Requirement Due date

Leaders and managers must also provide children with a safe home to live in.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

feedback on the experiences of children, including complaints received; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(c)(d)(f)(g)(ii)(h))

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Requirement Due date

Further to this, leaders and managers must ensure that they improve the monitoring and review systems in the home to improve the quality of care provided to children. 13 July 2023

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met; 13 July 2023 Inspection report for children’s home - monitoring visit: 2653112 6 children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment and other services as the child may require. (Regulation 10 (1)(a)(b)(c) (2)(a)(i)(ii)(c))

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Requirement Due date

Specifically, leaders and managers must ensure that children receive advice from relevant agencies in relation to substance misuse.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, 13 July 2023 Inspection report for children’s home - monitoring visit: 2653112 7 sexual and social relationships, and how those relationships can be supportive or harmful;

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Requirement Due date

help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children;

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Requirement Due date

understand and communicate to children that bullying is unacceptable; and

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Requirement Due date

have the skills to recognise incidents or indications of bullying and how to deal with them. (Regulation 11 (1)(a)(b)(c) (2)(a)(ii)(iii)(iv)(v)(vi)(vii)(viii)(xi)(xii)(xiii))

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2653112 8

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Children’s home details

Registered provider: Pinnacle Care Provisions Limited

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Children’s home details

Registered provider address: Suite 507, 275 Deansgate, Manchester M3 4EL

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Inspector

Emma Thornton, Social Care Inspector Inspection report for children’s home - monitoring visit: 2653112 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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