Children's Home run by Cambian Childcare Limited in North Yorkshire

Inspection report for children’s home: SC457435 1 SC457435 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private company. It provides care for up to two children who may experience social and emotional difficulties. One child was living in the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in November 2021 and is suitably experienced.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC457435 2

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Inspection date Inspection type Inspection judgement

17/08/2022 Full Requires improvement to be good 29/03/2022 Interim Sustained effectiveness 10/08/2021 Full Requires improvement to be good 12/03/2020 Interim Sustained effectiveness Inspection report for children’s home: SC457435 3

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Overall experiences and progress of children and young people: good

Staff provide the child with a good standard of care. The child’s social worker says that the child is ‘thriving’ from the care offered by staff and is benefiting from positive routines and boundaries.

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Overall experiences and progress of children and young people: good

Staff are proud of the positive progress the child is making. The nurturing approach of staff and one-to-one support they provide have helped the child to develop close relationships with them. These relationships have contributed to helping the child feel secure and able to talk openly about any worries they have. The child’s voice is heard, and their wishes and feelings are embedded in day-to-day decisions about their care.

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Overall experiences and progress of children and young people: good

Staff support the child to attend school and the child is making progress in line with their individual attainment. Specialist assessments are progressing to ensure that the child has the right level of support in school.

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Overall experiences and progress of children and young people: good

The child enjoys a range of activities and hobbies, including structured activities and days out. These promote the child’s self-esteem and help the child to make friends and develop their confidence.

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Overall experiences and progress of children and young people: good

Staff ensure that the child attends medical appointments and has a healthy lifestyle. Staff support the child with their emotional health and advocate for the child to have therapeutic support, which the child engages with.

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Overall experiences and progress of children and young people: good

Staff supported one young person to move on to independence and to share their views. Staff also offered emotional support, which reduced the impact of the unavoidable delay for the young person moving on. Staff currently support the child living in the home to develop their independence skills.

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Overall experiences and progress of children and young people: good

The child spends quality family time in the home and in the community. This means that staff can provide consistency of care for the child. Staff work closely with the child’s parents and family. One of the child’s parents said that staff are always in contact.

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Overall experiences and progress of children and young people: good

The home is comfortable and welcoming. Some areas of the home, particularly the bathroom, require refurbishment. The child is excited about the manager’s plans to make the outside space a more enjoyable environment.

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How well children and young people are helped and protected: good

Staff are proactive in seeking the child’s views about their safety and well-being. The child’s parent said that they cannot fault staff regarding the care of their child. Inspection report for children’s home: SC457435 4 Staff’s use of physical intervention to keep people safe during incidents of challenging behaviours is kept to a minimum. One hold has taken place, which was proportionate and in line with the home’s procedures. The use of consequences is minimal, but staff are not consistent when implementing and recording incidents and any consequences applied. The registered manager reflected on the need for the child to have consistent behavioural support.

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How well children and young people are helped and protected: good

The child is supported to reflect on behaviours through one-to-one discussions with staff. This practice helps the child to feel safe and consider different strategies they might use in times of crisis. The child also accesses individual support around risks such as road safety and stranger awareness. This means that the child is starting to understand how to keep themselves safe.

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How well children and young people are helped and protected: good

Staff understand the importance of safeguarding. They feel confident to report safeguarding concerns to the manager. Leaders and managers ensure that any concerns raised regarding staff practice are appropriately referred and addressed in line with statutory safeguarding procedures.

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How well children and young people are helped and protected: good

There are no concerns regarding children going missing from the home. Staff have clear policies in place should this happen.

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How well children and young people are helped and protected: good

The child’s risk assessments and behaviour management plans are detailed, regularly updated and easy to follow. Behaviour management plans provide strategies for staff to follow to prevent unwanted behaviours from escalating. Overall, these strategies are used by staff. However, on one occasion, a staff member’s actions were not in line with the child’s plan. This did not cause the child any significant harm but resulted in the child becoming unnecessarily upset.

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How well children and young people are helped and protected: good

The physical environment in the home is checked for hazards to ensure that the home meets safety standards. Two actions remain outstanding, including overloaded sockets. Leaders and managers acknowledged the delay in progressing these actions and acted to address the hazards during the inspection.

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The effectiveness of leaders and managers: good

The registered manager is passionate about the welfare of children and staff and has addressed all shortfalls found during the previous inspection. This has resulted in the registered manager having better oversight of the home, the staff and the quality of care provided to the child.

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The effectiveness of leaders and managers: good

The registered manager is recruiting to fill any vacancies in the staff team. Staff from another of the provider’s homes currently fill any gaps. Staff from both homes communicate well and share information about the child’s care. This means that the child is offered consistency of staff and the way care is provided.

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The effectiveness of leaders and managers: good

Staff talk positively about the support offered by the registered manager and their peers. The registered manager and team leader have promoted an environment of mutual support, which enhances the child’s experiences. Inspection report for children’s home: SC457435 5 Supervision for all staff who support the child takes place regularly. This provides staff with an opportunity to reflect on their practice. These sessions also provide opportunities to identify any areas for development in staff practice that could impact on the child’s experience of living in the home.

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The effectiveness of leaders and managers: good

Staff access a wide range of training, including basic and mandatory training. Some staff who recently started in their position need to progress training in line with their role. One member of staff has outstanding training, and the registered manager has actions in place to progress this.

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The effectiveness of leaders and managers: good

Team meetings take place regularly and are used to discuss the child and share learning to develop staff practice. A recent meeting focused on planning holiday activities for the child.

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The effectiveness of leaders and managers: good

The registered manager and staff have developed positive working relationships with social workers, other professionals and families. Everyone spoken with provided positive feedback about the level of care provided to the child. The independent reviewing officer said that the child has made positive progress due to the care offered by staff. Inspection report for children’s home: SC457435 6

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Statutory requirements

This section sets out the actions that the registered persons must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered persons must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d)) 24 May 2023

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Requirement Due date

The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children’s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

The registered person must keep the behaviour management policy under review and, where appropriate, revise it. (Regulation 35 (1)(a)(b) (2))

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Requirement Due date

In particular, the registered person should: ensure that strategies to manage behaviour are consistently used in line with children’s plans; review records to ensure that all incidents and consequences are recorded appropriately; and review the use of consequences. 28 June 2023

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Recommendation

 The registered person should ensure that the home meets children’s basic day-to- day needs and physical necessities. In particular, ensure that maintenance of the bathroom is carried out in a timely manner. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.7) Inspection report for children’s home: SC457435 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC457435 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Children’s home details

Responsible individual: Susan Fitzsimmons

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Inspector

Gina Lightfoot, Social Care Inspector Inspection report for children’s home: SC457435 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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