Children's Home run by Positive Outcomes Childcare Ltd in Telford and Wrekin

Inspection report for children’s home: 2633398 1 Registered provider: Positive Outcomes Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home was registered with Ofsted on 30 July 2021. The home is operated by a private company and is registered to provide care for up to two children who may have social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in October 2022. She is experienced and holds a suitable qualification.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2633398 2

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Inspection date Inspection type Inspection judgement

17/05/2022 Full Good 31/01/2022 Full Requires improvement to be good Inspection report for children’s home: 2633398 3

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outstanding

Since the last inspection, two children have moved into the home and one child has moved out. There are currently two children living at the home. The manager carefully considers the needs of children before agreeing for them to live in the home. New children receive information about the home and, whenever possible, they have the opportunity to visit and meet staff before moving in. Staff support existing children to learn about new children before they arrive. This helps children to settle in quickly and promotes positive peer relationships.

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outstanding

When children leave the home, staff support them extremely well. Children are given a memory book to take with them. A child who left earlier than expected still enjoyed a special day out and a tea party before they left. This helps children to have positive memories of their time living at the home, even when moving on is difficult.

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outstanding

Children have developed excellent relationships with staff, who understand and meet their individual needs and invest in their progress. The manager also goes above and beyond by regularly spending dedicated time with each child.

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outstanding

Children receive exceptional support in making complex decisions that affect them. Reflective discussions help children to explore the implications of their choices. One child was interested in exploring their family history and was helped to do so, with realistic expectations. The manager seeks feedback from children about their experience of living in the home. Children are encouraged to share their views, wishes and feelings. Staff listen and take these into account. Children feel that they are listened to and that their opinions are valued.

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outstanding

Staff embrace children’s differences and treat them with dignity and respect. Children’s identities are well supported and they are helped to understand complex issues such as gender identity and race. Staff enable children to understand and manage their emotions and complex feelings.

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outstanding

Both children currently living in the home are now attending school and doing well. When children are not in full-time education, staff work with tutors to support their learning at home. The manager is an excellent advocate for children. She is proactive in working with external organisations to ensure that children’s education needs are met. From their starting points, children make admirable progress in school.

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outstanding

Children are supported to stay healthy. They are registered with local health services and attend all routine appointments. Where children have previously missed vaccinations or treatment, these issues are quickly addressed. For example, one child had never attended a dentist. He has now attended and the home is Inspection report for children’s home: 2633398 4 supporting the child to have a better diet, which is also promoting good dental hygiene.

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outstanding

Staff go above and beyond to enable children to spend time with people who are important to them. For example, on one occasion, staff took a child’s family member to watch their child play in a sports match, which they would otherwise not have been able to do. This demonstrates to children that their families are accepted and valued by staff.

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outstanding

Children enjoy a range of activities in the community. They take part in organised activities, such as cadets and sports clubs. Children spend time with friends in the community and staff ensure that this is carefully considered to promote children’s independence.

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outstanding

Clear boundaries are in place to help children understand what is expected of them. Children enjoy receiving rewards when they do well. When children do not achieve their goals, they are supported in a positive, nurturing way. Staff recognise how far the children have come and encourage them to do better next time. This helps children to build positive self-esteem.

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outstanding

There is a strong and proactive safeguarding culture in the home. Children participate in age-appropriate activities and experiences. This provides them with opportunities to develop skills to keep themselves safe. The registered manager responds promptly to concerns that indicate a child may be at risk of harm. She ensures that concerns are shared with relevant people, who agree effective measures to reduce risk.

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outstanding

Staff help children to reflect on situations that have placed or could place them at risk of harm. For example, children are helped to understand the risk of sharing personal information or photos online. As a result, a child who was asked for information did not share it.

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outstanding

Children’s plans identify risks, possible triggers and preventative strategies. They provide staff with very clear guidance on managing risks and staff follow this guidance. This promotes children’s safety and welfare and, since living at the home, both children’s risks have reduced, and this is being sustained.

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outstanding

Staff are skilled in supporting children who are finding it difficult to regulate their emotions. As a result, incidents do not escalate and physical intervention has not been used to keep children safe.

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outstanding

One new staff member has started working in the home since the last inspection. Safe recruitment systems are in place. This reduces the risk of children being cared for by unsuitable individuals. Inspection report for children’s home: 2633398 5

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The effectiveness of leaders and managers: outstanding

The registered manager has developed a culture in the home that inspires and motivates staff and children to do their best. Her knowledge, experience and tenacity drive remarkably high standards. She has clear expectations, which are understood by staff and children. In addition, she works well with families and external agencies to influence well-planned and coordinated care. This supports children to achieve the best possible outcomes.

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The effectiveness of leaders and managers: outstanding

Staff invest in the registered manager’s vision to improve children’s lives. They have high aspirations for children to achieve their personal goals and they help prepare children to succeed in adulthood. The registered manager works closely with the clinical practitioner to promote the home’s therapeutic approach, which takes account of children’s early childhood experiences and trauma.

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The effectiveness of leaders and managers: outstanding

Regular team meetings and supervisions provide staff with time to reflect on their practice and the quality of care children receive. Safeguarding children remains at the forefront of all discussions. The registered manager ensures that staff’s performance is appraised annually, apart from new staff, whose performance is appraised more frequently during their probation period.

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The effectiveness of leaders and managers: outstanding

Children receive care from staff who are highly skilled and experienced. Most staff hold a suitable qualification or are working towards this. They benefit from having a clinical practitioner as part of the staff team. Staff have embraced the therapeutic, trauma-informed practice and support children with empathy and sensitivity. Research and clinical knowledge underpin discussions with children. The clinical practitioner helps staff to track children’s progress.

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The effectiveness of leaders and managers: outstanding

The registered manager has developed recording systems that are well organised and effective. Consultation with and feedback from others are used by the registered manager to continually develop the service for children. Inspection report for children’s home: 2633398 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2633398 7

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Children’s home details

Registered provider: Positive Outcomes Childcare Limited

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Children’s home details

Registered provider address: Positive Outcomes Childcare Limited, 16 Queen Street, Wellington, Telford TF1 1EH

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Children’s home details

Responsible individual: Laurence O’Dwyer

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Inspectors

Helen Dunn, Social Care Inspector Vicky Smith, Social Care Inspector Inspection report for children’s home: 2633398 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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