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Social care · Children's home inspection (SCCIF)

Children's Home run by Optimum Youth Care Limited in Harrow

Inspected 11 May 2023 · published 20 Jun 2023 · URN 2704477

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Summary

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  • Group verified

    Optimum Youth Care Limited

  • Inspection date verified

    11 May 2023

  • Inspectors verified

    Amena Begum, Colin Bent

  • Helped and protected verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Name on report verified

    2704477

  • URN verified

    2704477

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

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Grade profile

Each judgement on its scale, weakest to strongest.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementGood

70% of comparable inspections in the last three years were graded Good (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+59Positivemore positive than 76% of reports of this type graded Good
OutstandingGoodRIInadequate

In line with other reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praisestrongcaringeffectiveeffectivelysafepositiveconsistentlystrength
Criticismrisk of harmunacceptablelimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings876w+58
  • What needs to improve47w+33

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
922
shorter than usual (typical 1319)
Reading level
Hard
Flesch 49, typical 51
Average sentence
16 words
Next steps
1
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 66%What needs to improve 4%About the inspection 31%

Full report text

Inspection report for children’s home: 2704477 1 Registered provider: Optimum Youth Care Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is privately owned and provides care for up to three children. The homes statement of purpose states that it cares for children who have encountered adverse childhood experiences because of early life trauma, neglect and family breakdown or disruption.

p.1

Information about this children’s home

The home registered with Ofsted in March 2023 and a manager registered at the same time. The post for a registered manager is currently vacant.

p.1

Information about this children’s home

This is the home’s first inspection since registration.

p.1

Information about this children’s home

At the time of this inspection, no children were living at the home. Managers and staff were supporting a child to prepare for their planned move to the home.

p.1

Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2704477 2

p.1

Overall experiences and progress of children and young people: good

No children have lived at this home since it opened in March 2023. Managers and staff were providing intensive outreach support to a child in preparation for their planned transition to the home. This involved working collaboratively with the child’s social worker and health professionals.

p.2

Overall experiences and progress of children and young people: good

Managers and staff have worked well with social workers and health professionals to help the child manage their emotions, expressions of anxiety and distress. One health professional said, ‘Staff have been patient, resilient and committed to caring for the child.’

p.2

Overall experiences and progress of children and young people: good

Managers and staff report that the child has made small but important progress in their presentation since the beginning of the transition. For example, the child has shown more interest in their personal appearance and has become ‘curious’ as to what attending a new school will be like, after previously refusing to engage in education.

p.2

Overall experiences and progress of children and young people: good

Managers and staff have provided the child with opportunities to engage in social activities, such as playing board games together, days out in the community and a holiday. These opportunities have helped the child to gain new experiences and begin to develop positive relationships with staff in preparation for their move to the home.

p.2

Overall experiences and progress of children and young people: good

Managers and staff have collaborated well with education colleagues to identify a school place for the child. Managers and staff understand the barriers to education and have been proactive to address these. Staff have high aspirations for the child and wish to ensure that they reach their full potential.

p.2

Overall experiences and progress of children and young people: good

Staff have worked hard to involve the child’s parent with the planning of the child’s move to the home. This included the child and parent visiting the home and having a meal with staff. This helped the child to prepare for this significant transition and to spend quality time with their parent and staff.

p.2

Overall experiences and progress of children and young people: good

Throughout the child’s transition to the home, managers and staff have ensured that their wishes and feelings have been listened to and promoted. Staff are strong advocates for the child.

p.2

How well children and young people are helped and protected: good

Staff work effectively with the professional network to devise specific safety plans to minimise any risk of harm to the child. Inspection report for children’s home: 2704477 3 Restraints are used as a last resort and only as a safeguarding measure. Staff have received appropriate training in de-escalation and restraint techniques. Strong and consistent teamwork ensures that incidents are managed appropriately and safely. Incidents are clearly recorded and outline the actions taken by staff to keep the child safe. Managers’ oversight of these incidents and records is effective.

p.2

How well children and young people are helped and protected: good

Staff helped the child to understand the need for boundaries in the home and the consequences for unacceptable behaviour. They adapted the children’s guide to make it specific to the child’s individual needs. As a result, the child has a good understanding of the home’s routines, boundaries and staff’s expectations.

p.3

How well children and young people are helped and protected: good

The home is secure and safe. Managers and staff have ensured that the home meets health and safety requirements. Managers are alert to potential risk and make changes in the home to reduce risk. For example, they have created a calming and safe space in the home where the child can relax.

p.3

The effectiveness of leaders and managers: good

Leaders and managers are experienced practitioners in the areas of children’s social and residential care. There is a strong focus on child-centred care and practice. Consequently, decisions made by leaders and managers consistently consider the impact on the child’s emotional and physical well-being.

p.3

The effectiveness of leaders and managers: good

An interim manager has been in post since the end of March 2023 and has submitted their application to register with Ofsted.

p.3

The effectiveness of leaders and managers: good

Staff receive supervision, support and training which enables them to understand the child’s needs and respond effectively. Managers receive additional clinical supervision sessions to support them in their role. Leaders and managers understand the importance of self-reflection when caring for traumatised children. Extending the clinical supervision to the staff team would further strengthen the care and support provided to the child.

p.3

The effectiveness of leaders and managers: good

Internal and external monitoring is a strength. Leaders and managers take action to addresses any shortfalls or recommendations raised in the independent person’s monitoring reports. This is helping them to make continuous improvements in the home.

p.3

The effectiveness of leaders and managers: good

Leaders and managers are clear about the skills and abilities of the staff team, and the strengths and limitations of the home. The local authority head of service said that leaders and managers are thoughtful and measured in their responses and are clear about what they can and cannot do.

p.3

The effectiveness of leaders and managers: good

Strong collaborative working with the child’s placing authority, education and health colleagues has ensured a well-coordinated and multi-disciplinary approach to care planning. Social and healthcare professionals describe leaders and managers as ‘refreshing’ in their approach. They say that they think ‘creatively’ and ‘outside the box’ to meet the needs of the child. Inspection report for children’s home: 2704477 4

p.3

Recommendations

 The registered person should ensure that all staff have access to appropriate supervision by an appropriately qualified and experienced professional that enables them to process the experiences of caring for traumatised children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2)

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2704477 5

p.4

Children’s home details

Registered provider: Optimum Youth Care Limited

p.5

Children’s home details

Registered provider address: 2a Rickyard Barn Stoke Road, Blisworth, Northampton, Northamptonshire, England, NN7 3DB

p.5

Inspectors

Colin Bent, Social Care Inspector Amena Begum, Social Care Inspector Inspection report for children’s home: 2704477 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.5

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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