CVP Consult Ltd

CVP Consult Ltd Report following a monitoring visit to a ‘requires improvement’ provider

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Name of lead inspector: Suzanne Wainwright, His Majesty’s Inspector

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Type of provider: Independent learning provider

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Address:

The Old Mill House Deakins Business Park Blackburn Road Bolton BL7 9RP Monitoring visit: CVP Consult Ltd, 4 and 5 May 2023

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Context and focus of visit

CVP Consult Ltd (CVP) was inspected in August 2022. At that time, inspectors judged the overall effectiveness of the provision to require improvement.

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Context and focus of visit

The focus of this monitoring visit was to evaluate the progress that leaders and managers have made in resolving the main areas for improvement identified at the previous inspection.

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Context and focus of visit

CVP is an independent learning provider based in Bolton, Greater Manchester. At the time of the monitoring visit, there were 35 apprentices studying standards-based apprenticeships. There were 11 apprentices on apprenticeships in professional coaching at level 5, 10 on recruitment consultant at level 3 and 14 on recruitment resourcer at level 2.

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Reasonable progress

Leaders and managers have developed an appropriate and clear careers strategy. They devised the strategy with the support of an external careers expert and in consultation with an employer and experienced skills coach. The careers strategy includes an entitlement for all apprentices to have one informal, two formal and one end-of-programme impartial coaching session throughout their apprenticeship. Leaders are aware that they need to include a programme of external guest speakers in the strategy to improve further the careers support that apprentices receive.

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Reasonable progress

Leaders have ensured that careers education, information, advice and guidance (CEIAG) are integral to all apprenticeship programmes. They have embedded impartial CEIAG into the induction for level 5 coaching professional apprentices. They have appropriate plans in place to include the same approach in the inductions for the level 3 recruitment consultant and the level 2 recruitment resourcer apprenticeships. Level 5 apprentices feel that the careers webinar and coaching sessions help them to have a better understanding of the options available to them. Despite level 2 and level 3 apprentices’ career advice not yet being included in their induction, all apprentices have clear career goals, such as becoming a project manager or head of department or moving to a level 3 apprenticeship to further enhance their employer’s business. Monitoring visit: CVP Consult Ltd, 4 and 5 May 2023 Employers are very supportive of their apprentices’ career ambitions. They provide

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Reasonable progress

apprentices with on-the-job opportunities and/or additional training, such as in sales techniques that provide them with the experience and skills that they need to develop their careers further. Apprentices on the level 2 and level 3 recruitment apprenticeships receive pay rises and promotions while on their apprenticeship because of the new knowledge, skills and behaviours that they develop.

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Reasonable progress

Following the previous inspection, leaders carried out a comprehensive review of their curriculum. They discontinued the level 3 team leader apprenticeship because the content was too generic for employers’ needs. Leaders worked closely with employers to identify a more appropriate apprenticeship that better meets the requirements of the recruitment industry and other industries with which they work. Leaders have created a high-quality and well-designed level 5 coaching professional apprenticeship that is valued by both employers and their apprentices.

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Reasonable progress

Leaders redesigned the level 2 recruitment resourcer and the level 3 recruitment consultant apprenticeship programmes entirely. Apprenticeships are now well planned and structured logically. They reflect the needs and working practices of apprentices and their employers.

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Reasonable progress

Leaders recruited highly qualified staff to support them to make the required improvements to the quality of the curriculum. Skills coaches quickly identify apprentices who fall behind. They devise appropriate action plans that help apprentices to catch up. Most apprentices make at least the progress expected of them. However, leaders identify that a few apprentices who have not completed on time have not caught up as quickly as they could.

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Reasonable progress

Apprentices’ work is of a high standard. They use the clear and constructive feedback that they receive from skills coaches to make further improvements to the quality of their work. Leaders work with skills coaches to ensure that the quality of feedback is of the same high standard across all apprenticeships.

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Reasonable progress

Almost half of the apprentices on the level 2 recruitment resourcer and the level 3 recruitment consultant apprenticeships previously left their programmes before completing their apprenticeship. Leaders now ensure that all employers understand fully their commitment to an apprenticeship. Employers support apprentices effectively to develop the knowledge, skills and behaviours that they need in order to be successful. Monitoring visit: CVP Consult Ltd, 4 and 5 May 2023 Experienced governors provide significant challenge and support to leaders. They have helped them to understand in detail what actions they needed to take to improve the quality of education. Governors have a strong oversight of the progress of leaders’ improvement actions. They identify that leaders now need to strengthen aspects of their quality improvement cycle, such as their self-assessment process. Monitoring visit: CVP Consult Ltd, 4 and 5 May 2023

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Reasonable progress

regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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