Children's Home run by Flying Spur Limited in Norfolk

Inspection report for children’s home: 2640082 1 Registered provider: Flying Spur Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and provides care for up to three children with social and emotional difficulties and learning disabilities.

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Information about this children’s home

The manager registered with Ofsted in September 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 1 February 2023

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good

Overall judgement at last inspection: inadequate

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good

Enforcement action since last inspection: On 7 February 2023, Ofsted served a notice restricting accommodation at the home. Ofsted also served compliance notices relating to the leadership and management of the home and how well children are helped and protected. At a monitoring visit on 17 March 2023, Ofsted found that the provider has met the steps set out in the compliance notices and subsequently lifted the notice restricting accommodation. Inspection report for children’s home: 2640082 2

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Inspection date Inspection type Inspection judgement

01/02/2023 Full Inadequate 24/01/2022 Full Good Inspection report for children’s home: 2640082 3

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Overall experiences and progress of children and young people: good

One child was living at the home at the time of this inspection. No children have moved into or on from the home since the last inspection. The child enjoys living at the home. Staff have built positive relationships with the child, which has helped the child to make progress. The child has had several previous placements where they have not settled well. However, they are now settled. The child’s social worker says that this is due to the positive relationships that staff have with the child.

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Overall experiences and progress of children and young people: good

Staff ensure that the child has good support for their health. Staff have been proactive in following up any health concerns, ensuring that the child has access to medical treatment and advice when needed. The manager has raised concerns about the level of mental health support for the child and advocated for additional help for them in this area. This has resulted in the child’s social worker reviewing the support on offer and considering additional help for the child.

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Overall experiences and progress of children and young people: good

The child has made limited progress in their education and is not currently attending school. However, staff have worked closely with the child’s school and other professionals to consider how best to support the child’s education. Staff have put an education timetable in place for the child and encourage them to undertake educational activities while not in school. This demonstrates to the child that staff prioritise their education and helps them to understand its importance.

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Overall experiences and progress of children and young people: good

Staff help the child to learn skills that they will need later in life. The child is encouraged to undertake day-to-day jobs around the home. The child has recently started planning their meals and helping staff to do a weekly food shop. The child takes a lead in this, which helps them to learn how to budget effectively. Staff use it as an opportunity to help the child to think about healthy eating.

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Overall experiences and progress of children and young people: good

Staff help the child to build and maintain relationships with their family members. Staff are flexible around these arrangements and ensure that they are prioritised. This has helped to strengthen these relationships and the support network around the child.

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Overall experiences and progress of children and young people: good

Staff offer a good range of activities to the child. The child has recently started swimming lessons after requesting these. They also attend weekly singing lessons which they enjoy and make good progress in.

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How well children and young people are helped and protected: good

The child feels safe at the home. Staff understand risks to the child well and have worked with them to help increase their understanding of risks. This has included work to help the child to understand exploitation and online safety and to think about strategies to stay safe. Staff are guided by clear risk assessments that include all known risks for the child and appropriate strategies for staff to manage these. Inspection report for children’s home: 2640082 4 Since the last full inspection, the manager has worked with staff to help increase their skills in responding to incidents of bullying. It has been discussed regularly in staff supervision sessions and in team meetings.

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How well children and young people are helped and protected: good

The child has started to open up to staff about their previous experiences. This demonstrates the trust that staff have built with the child. The child has been open about communication that they have had with someone they do not know. Staff have responded to all these concerns quickly and appropriately. They have shared information with the child’s social worker and then considered risks with other professionals to ensure that they have clear plans to manage them.

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How well children and young people are helped and protected: good

The child is rarely involved in behavioural incidents, which demonstrates how settled they have become. At times, when the child has become upset, staff have responded in ways that have helped the child to calm. This means that such situations have not escalated. Staff’s responses to the child demonstrate that they understand how to support them during times of distress.

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The effectiveness of leaders and managers: good

The manager is suitably experienced and is working towards a relevant level 5 qualification. Since the monitoring visit, he has continued to drive improvement and embed new systems which have enabled him to monitor the care more effectively. Several monitoring tools are used to ensure that staff are supporting the child effectively and that required action is taken. There have been improvements made to the record-keeping system. This has helped to improve the effectiveness of monitoring.

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The effectiveness of leaders and managers: good

Staff feel well supported and say that managers are available to them. Staff are provided with regular supervision. This includes detailed discussion about the needs of the child, safeguarding concerns and staff’s well-being. Team meetings are used to think about how staff are working with the child and any areas that can be improved. This helps to ensure that staff are provided with the support they need to deliver good-quality care.

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The effectiveness of leaders and managers: good

A range of training is provided for staff. Staff say that this is of good quality and helps them to develop skills and knowledge that they can use in their day-to-day practice. However, staff’s physical intervention training is out of date. While there have been some challenges in planning this with the training provider, and there have not been any incidents of physical intervention, the manager has failed to follow up on this. This means that staff have not been provided with training which may be needed to help keep children and others safe.

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The effectiveness of leaders and managers: good

The manager has built effective working relationships with the child’s social worker. The social worker says that communication has improved. Any concerns about the child are shared promptly. This ensures that strategies to respond to these can be discussed and agreed without delay. Inspection report for children’s home: 2640082 5 The manager is responsive to the views of the child. The child’s views are captured and acted on. Inspection report for children’s home: 2640082 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development. (Regulation 33 (4)(a))

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Requirement Due date

In particular, ensure that staff access physical intervention training. 10 July 2023

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2640082 7

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Children’s home details

Registered provider: Flying Spur Limited

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Inspector

Joe Matkar-Cox, Social Care Inspector Inspection report for children’s home: 2640082 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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