Children's home run by Nisa Care Home Limited

Assurance inspection report for children’s home: 2519919 1 Registered provider: Nisa Care Home Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is run by a private company. It is registered to provide care for up to three children with learning disabilities.

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Information about this children’s home

The registered manager holds qualifications in children’s care, learning and development at level 3 and leadership and management at level 5.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2519919 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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The care of children

Children feel comfortable and safe with staff. Some of the children said that they feel supported and cared for by the staff. Non-verbal children were observed with staff during activities. Staff use appropriate communication methods with children, who appeared happy and relaxed.

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The care of children

Children are supported to develop their communication and self-care skills in line with their needs and abilities. Staff use signs, symbols and verbal communication to help children understand their daily routines. Some children have visual aids that explain their daily routines. This provides children with a clear structure that they understand.

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The care of children

Children receive well-planned care from staff who know them well. They enjoy a wide range of activities with staff, and a holiday was due to take place the day after Ofsted’s visit. Children’s experiences are enhanced by living at the home. This includes improvements to children’s education attendance and communication skills.

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The care of children

Staff plan each child’s move into the home well and in a way that is sensitive to both the child’s and the family’s needs. This allows children to build relationships with staff and children already living in the home before they move in.

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The care of children

The registered manager has made some progress in challenging children’s placing authorities when they do not provide key documents. As a result, staff now have access to children’s education, health and care plans. However, the registered manager has not yet managed to obtain a copy of children’s care plans that are considerably out of date. This means that staff may not always be able to deliver care as planned.

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The safety of children

Behaviour management is effective. Challenging incidents and incidents of physical intervention have drastically reduced. This is because staff understand how to manage children’s behaviours effectively and successfully de-escalate challenging situations. Staff’s recording is compliant with regulation, and the manager discusses processes with staff during team meetings and supervision sessions.

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The safety of children

Medication systems are clear and safe for children. This is because the manager has introduced monitoring systems that provide additional oversight. Assurance inspection report for children’s home: 2519919 3 Staff receive training specific to the needs of the children in the home and understand their safeguarding responsibilities. This helps them to keep children safe from harm.

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The safety of children

Individual risk management plans are in place and updated regularly. They include up-to-date and relevant information that provides staff with effective strategies. Plans are clear, and staff are aware of intervention strategies to be used to support children effectively during times of crisis.

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The effectiveness of leaders and managers

A permanent, suitably experienced and qualified registered manager leads the home. The manager has taken action to address previous shortfalls and has responded effectively to the previous requirements.

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The effectiveness of leaders and managers

The manager has a good understanding of the strengths and weaknesses of the home and understands the needs of the children. There are effective monitoring systems in place. Consequently, she has a good oversight of the children’s day-to- day experiences and the progress that they make.

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The effectiveness of leaders and managers

The core staff team is given training that meets the needs of the individual children. The registered manager makes sure that staff take part in additional training to remain up to date with legislation and guidance. Most staff hold the required qualification. Plans are in place for the remaining staff to be enrolled following their successful probationary periods. Assurance inspection report for children’s home: 2519919 4

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Inspection date Inspection type Inspection judgement

25/05/2022 Full Requires improvement to be good 25/05/2021 Full Good Assurance inspection report for children’s home: 2519919 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (c))

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Requirement Due date

This specifically relates to the registered manager escalating concerns to external agencies when children’s plans are not reviewed and received within acceptable timescales. 12 May 2023 Assurance inspection report for children’s home: 2519919 6

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Children’s home details

Registered provider: Nisa Care Home Limited

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Children’s home details

Registered provider address: 64 Francis Road, Stechford, Birmingham, Worcestershire B33 8SN

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Inspectors

Kev Brammer, Social Care Inspector Vicky Smith, Social Care Inspector Assurance inspection report for children’s home: 2519919 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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