Children's home run by South West Childcare Services

Inspection report for children's home: 1268518 1 Registered provider: South West Childcare Services Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private provider and offers care for up to two children. The provider states in its statement of purpose that care is provided for children who may experience social, emotional or behavioural difficulties. At the time of this inspection, two children were living in the home.

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Information about this children’s home

The home is led by a suitably qualified manager who registered with Ofsted on 5 March 2019.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: 1268518 2

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Inspection date Inspection type Inspection judgement

07/07/2021 Full Good 31/10/2019 Full Good 01/11/2018 Interim Declined in effectiveness 23/04/2018 Full Requires improvement to be good Inspection report for children's home: 1268518 3

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outstanding

Both children have made excellent progress from their starting points in all aspects of their lives. Staff support children to achieve their ambitions and give them every opportunity to succeed. One child who previously did not attend school obtained the qualifications they needed to gain their place at college. The child chose their college course with a view to what they would like to do as a career.

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outstanding

Staff are proactive and work positively with parents to ensure both children enjoy meaningful time each week with their families. Staff help children to take every opportunity possible to ensure that strong relationships are maintained. One parent commented that the staff team is incredible and that they could not wish for better people to care for their child. Another parent stated that staff go above and beyond to support them to see their child.

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outstanding

Both children have formed trusted relationships with staff. Staff put the children at the centre of everything they do. They invest time in them, promote their welfare and do all they can to ensure that children experience positive outcomes. Both children enjoy living in the home and have developed a sense that they belong. One child commented that they loveliving in the home.

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outstanding

Staff are innovative in their thinking and use research to inform their practice. They identify key areas in which children need additional support. Staff undertake extensive research and take part in additional bespoke training to help them to meet children’s needs. As a result, children experience in-depth personalised support from highly trained staff, which has a positive impact on their lives.

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outstanding

Children are supported by staff to develop the skills needed to increase their independence in the home and in the community. Children’s experiences are recorded in a way that is meaningful for them. This gives children a great opportunity to look back and be proud of everything that they have achieved.

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outstanding

Staff sensitively and effectively help children to maintain good health. Health needs are quickly identified by staff and children are supported to access local health services to get appropriate care and support. Medicine administration is safely and robustly managed.

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outstanding

Children say that they feel safe and have dependable staff they can talk to about any concerns that they have. Staff take children’s worries seriously and respond to children with kindness and warmth. Staff take appropriate action to allay any fears and promote children’s mental and physical well-being. Inspection report for children's home: 1268518 4 Experienced and well-trained staff provide high-quality care that helps to keep children safe. Children benefit from the consistent boundaries applied by staff. They continually support children to manage their own feelings and help them keep themselves safe. Staff take time to have important conversations with children and do not shy away from uncomfortable discussions. As a result, children rarely get upset or distressed and restraint has never been used.

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outstanding

There is strong collaborative working between the home and partner agencies. Children are supported by staff who will challenge services when appropriate to ensure that the best possible outcomes are achieved for children. Comprehensive safety planning ensures that all incidents are responded to promptly and effectively, reducing the risk of harm to children.

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outstanding

Staff take a positive risk approach and understand the importance of children being supported to take age-appropriate risks. Proactive safeguarding practices by staff enable children to develop a strong sense of safety. Both children spend quality time with their friends in the community without any unnecessary restrictions. This includes children staying overnight at friends’ houses and friends staying in the child’s home with them. This has helped both children to develop their self-identity and to form strong and meaningful relationships with peers.

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The effectiveness of leaders and managers: outstanding

Children receive exceptional care and support from a very well-led and strong management team. The managers have developed a culture within the home that sets high expectations. This ethos is embraced by all staff, who enable children to achieve excellent outcomes.

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The effectiveness of leaders and managers: outstanding

Leaders and managers interact with children and staff with kindness and affection. All staff have been in post from the time both children started living in the home. Staff retention is high and agency staff are never used, meaning that children are supported by consistent, well-established staff who know them extremely well. This has been fundamental to the excellent progress that children have made.

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The effectiveness of leaders and managers: outstanding

Staff are overwhelmingly positive about working at the home. They benefit from a robust supervision process and have access to mental health practitioners to support their development and enhance their well-being. Training is of a very high standard. Staff have gained qualifications to aid their professional development. External professionals commended staff for their excellent communication and spoke highly of the care provided to children and the positive impact staff have on children’s lives.

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The effectiveness of leaders and managers: outstanding

The registered manager has strong working relationships with partner agencies and schools. The manager is influential and has appropriately challenged the school to ensure the best possible outcomes for children are achieved, understanding the important impact this can have on children’s development, experiences and futures. The home is a warm, cosy and extremely well-maintained environment and has a loving family home feel to it. Inspection report for children's home: 1268518 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 1268518 6

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Children’s home details

Registered provider: South West Childcare Services

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Children’s home details

Registered provider address: Maybrook House, Second Floor, Queensway, Halesowen, West Midlands B63 4AH

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Inspector

Gary Turney, Social Care Inspector Inspection report for children's home: 1268518 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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