Children's home run by Tutelage Care Hatley Ltd

Inspection report for children’s home: 2691579 1 Registered provider: Tutelage Care Hatley Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately run and provides care for up to two children who experience social and emotional difficulties.

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Information about this children’s home

There was one child living in the home at the time of this inspection.

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Information about this children’s home

The home and the manager registered with Ofsted in July 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 30 November 2022

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good

Overall judgement at last inspection: inadequate

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2691579 2

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Inspection date Inspection type Inspection judgement

30/11/2022 Full Inadequate Inspection report for children’s home: 2691579 3

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Overall experiences and progress of children and young people: good

The quality of care provided to the child continues to improve. Leaders and managers have addressed the concerns raised at the last inspection. They work closely with the child’s professional network to ensure that the child receives individualised care and support.

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Overall experiences and progress of children and young people: good

The child enjoys positive and trusting relationships with staff. Staff show care, compassion and warmth towards the child. This enables the child to talk to staff about things that worry them. This ensures that the child gets the right support and helps to reduce their anxieties.

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Overall experiences and progress of children and young people: good

The child’s wishes and feelings are respected. Staff are creative and use a range of resources to enable the child to express how they feel. The child’s views are now consistently recorded and responded to. This helps the child to feel heard and understand what action has been taken to address their concerns.

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Overall experiences and progress of children and young people: good

The child enjoys a range of activities that are specific to their needs and plans. This gives the child structured time at home as well as opportunities to have new experiences in the community.

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Overall experiences and progress of children and young people: good

The manager and staff take effective action when the child is not in school. They talk with education professionals and provide the child with educational activities at home. The manager has advocated for home tuition for the child while an appropriate school is identified. As a result, the child is now accessing home tuition and making academic progress.

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How well children and young people are helped and protected: good

Safeguarding practice has improved since the last inspection. Leaders and managers work in line with the child’s plans and make safe decisions about the care provided.

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How well children and young people are helped and protected: good

The known and potential risks to the child are well understood by managers and staff. Risk assessments are clear, detailed, reviewed and updated appropriately. This helps staff to take the appropriate action to keep the child safe. This helps to support the child at vulnerable times and has resulted in there being no incidents in the home since the last inspection.

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How well children and young people are helped and protected: good

Discussions with the child focus on their individual needs and are in line with their plans. Staff use information about the child to plan effective discussions. This helps the child to learn and develop important life skills, as well as learn how to stay safe. Consequently, there has been no missing-from-home incidents since January 2023.

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How well children and young people are helped and protected: good

Staff support the child to understand the risks posed to them when accessing the internet. Staff use individual sessions with the child to help them to develop their Inspection report for children’s home: 2691579 4 knowledge and understanding of the risks. There are effective strategies and monitoring systems in place to address any concerns raised. As a result, the child is now allowed to have a mobile phone and is kept safe when playing and working online.

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How well children and young people are helped and protected: good

The child’s individual positive behaviour support plans are effective. Staff set consistent boundaries and routines for child. There is a clear reward system that promotes and encourages positive behaviour. The managers have embedded a culture of using restorative approaches in place of consequences. However, following one incident, staff did not record the child’s reflection when a consequence was given.

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The effectiveness of leaders and managers: good

Leaders and managers have worked hard to address the concerns identified at the last full inspection. They have taken effective action to ensure that the requirements raised at the previous inspection have been met.

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The effectiveness of leaders and managers: good

Communication between leaders, managers and the child’s placing authority has significantly improved. Leaders and managers work proactively with other agencies. They take account of feedback from stakeholders and respond quickly when required. Feedback from the child’s placing authority is positive. This ensures that the child receives well-rounded and consistent care.

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The effectiveness of leaders and managers: good

Staff now receive relevant safeguarding training in line with the home’s policies. Additionally, staff now receive training that is specific to the child’s needs. This has improved staff’s ability to recognise and act on important issues and improve the quality of care provided.

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The effectiveness of leaders and managers: good

Staff now receive regular and effective supervision which focuses on the child’s needs, experiences and plans. Safeguarding issues are discussed, as well as staff development needs. This demonstrates effective management oversight of staff practice and development, and the progress the child is making.

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The effectiveness of leaders and managers: good

The home’s physical environment is now well maintained and safe for children. The home is warm and welcoming and has a family atmosphere. The child is supported to decorate their bedroom. However, there have been incidents where room searches have been carried out as daily room checks. This does not help the child to feel comfortable in their home.

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The effectiveness of leaders and managers: good

Management oversight is good. Records are monitored regularly by the managers. Internal and external monitoring systems are used to review the home’s progress. This oversight of the home ensures that ongoing improvements are made. Inspection report for children’s home: 2691579 5

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Recommendations

 The registered person should ensure that any searches of children or their bedrooms and possessions are carried out sensitively with due consideration given to their need to feel safe and have their dignity and needs respected. In addition, the registered person should ensure that all searches are appropriately recorded, including the reasons for the search, efforts to seek the child’s consent, any risk assessment and management oversight of a decision to carry out a search. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 16, paragraph 3.20)  The registered person should ensure that any consequences used to address poor behaviour are restorative in nature, to help children recognise the impact of their behaviour on themselves, other children, the staff caring for them and the wider community. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.38)

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Information about this inspection

Inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2691579 6

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Children’s home details

Registered provider: Tutelage Care Hatley Limited

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Inspector

Dorothy Thompstone, Social Care Inspector Inspection report for children’s home: 2691579 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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