Children's Home run by Cambian Childcare Limited in East Riding of Yorkshire

Inspection report for children’s home: 1231525 1 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. It provides care for up to one child with social and emotional difficulties.

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Information about this children’s home

The suitably qualified manager was registered in April 2017.

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Information about this children’s home

There was one child living in the home at the time of inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 12 October 2021

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 1231525 2

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Inspection date Inspection type Inspection judgement

12/10/2021 Full Good 16/12/2019 Full Good 06/03/2019 Full Good 18/07/2017 Full Good Inspection report for children’s home: 1231525 3

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Overall experiences and progress of children and young people: good

Children make good progress as a result of living in this home. They receive tailored and individualised care that helps them to overcome their past trauma and experiences. Staff work sensitively with children to help them to identify goals to achieve, such as having access to a mobile phone and to social media. This approach helps children to grow in confidence and self-esteem.

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Overall experiences and progress of children and young people: good

Children attend the organisation’s own school and generally enjoy their learning. They benefit from smaller classes and one-to-one teaching when required. Education focuses on the core subjects of English and mathematics. Staff help the children to further develop their skills through activities. This encourages the children to expand their interests.

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Overall experiences and progress of children and young people: good

There is a clinical team that works hand in hand with the staff at the home and school. A consistent approach ensures that children receive good emotional support. This is key to children’s recovery and helps them to deal with their past trauma and experiences. Changing the negative views that the children have about themselves also helps them to move forward with their lives.

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Overall experiences and progress of children and young people: good

Transitions to and from the home are usually planned. However, there have been instances where these moves have happened suddenly. Unplanned endings give little time for children to prepare and this is detrimental to their emotional well- being. The manager has reviewed what happened during those times and taken this learning to inform future practice.

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Overall experiences and progress of children and young people: good

The home environment is welcoming. Children can choose the colours for the walls, soft furnishings and lights. These little things help make the home personal to them.

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Overall experiences and progress of children and young people: good

Children who live at the home are not usually from the local area. Where possible, they see their families. Efforts made to get to know families help develop important relationships between staff and parents.

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How well children and young people are helped and protected: good

The manager and staff know the risks for the children well. Risk assessments ensure that the staff know what actions to take to protect children. There has been one instance where a staff member did not follow the risk assessment. This enabled a child to go missing from the home. The manager has ensured that lessons were learned so the same mistakes will not happen again. Where the manager has concerns about decisions for children made by external agencies, she challenges these.

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How well children and young people are helped and protected: good

Occasions when children go missing from the home are rare. There is a robust protocol in place. Staff understand their safeguarding responsibilities and what to do Inspection report for children’s home: 1231525 4 if a child is missing. Return home interviews give children the opportunity to share their views and concerns. Conversations are open and supportive, so children are not blamed for their actions or behaviour.

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How well children and young people are helped and protected: good

There is good support for children who self-harm. The clinical team gives guidance on actions staff should take. This ensures that children who display these behaviours have the right support. Children have personalised plans in place that help to reduce opportunities for harmful behaviours. This helps to keep children as safe as possible and develops children’s sense of security.

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How well children and young people are helped and protected: good

There is a process in place to manage safeguarding incidents and complaints. The manager contacts the local authority designated officer (LADO) when complaints involve staff. The manager shares advice given by the LADO with other external agencies, for example the need, on one occasion, for an internal investigation into agency staff behaviour. This allows external partners to take safeguarding action and helps to keep children safe.

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How well children and young people are helped and protected: good

Staff have not used any physical restraints or negative consequences to manage behaviour. Instead, positive rewards help promote good behaviour. This is in line with the model of care in the home, which is therapeutic and restorative. This approach helps to build children’s self-worth.

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The effectiveness of leaders and managers: good

The home has reopened recently after closing for seven months. Before closing, inconsistency in staffing was an issue. Currently, the manager is still dependent on other homes in the company or agency staff to fill gaps in the rota. Frequent changes in staffing do not allow children to build important relationships with the people who care for them. This also affects continuity of care and can be unsettling for children.

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The effectiveness of leaders and managers: good

The staff team is new. There is a mixture of experienced and less-experienced staff. Newer staff are developing their skills. The team’s philosophy is also still developing and will take time to embed. Despite this, there is good support between colleagues. Staff say they feel well supported by the management team. There is a good induction process and ongoing training. Supervision sessions for staff take place regularly. These provide staff with opportunities to reflect on their practice and ensure that this meets children’s needs.

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The effectiveness of leaders and managers: good

There are individual behavioural support plans for children. However, other essential documents are missing. This includes statutory care and placement plans, and education and healthcare plans. Staff need the most up-to-date information for children to ensure that children receive the right care and support.

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The effectiveness of leaders and managers: good

Multi-agency professionals speak highly of the manager and the care provided by staff. There are good working relationships between staff, school, the clinical team and social workers. Working together is effective in supporting children with a wide Inspection report for children’s home: 1231525 5 range of issues. This contributes to better support for children and positive outcomes long term.

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The effectiveness of leaders and managers: good

Children are encouraged to express their views in monthly children’s meetings or during daily conversations. In the past, children have chosen to write their thoughts on notes to staff. This helps children express their views, even when they do not want to talk. These approaches help children to feel valued and heard. Inspection report for children’s home: 1231525 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child; and

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child. (Regulation 13 (1)(a)(b) (2)(c)(e)) 20 April 2023

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 20 April 2023

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1231525 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Caretech Estates Ltd, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Miriam Dolman, Social Care Inspector Inspection report for children’s home: 1231525 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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