Children's home run by Anderida Adolescent Care Ltd in Eastbourne

Inspection report for children’s home: SC066048 1 SC066048 Registered provider: Anderida Adolescent Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private provider owns and manages this home. It provides care for one child with social and emotional difficulties.

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Information about this children’s home

The registered manager post has been vacant since February 2022. The current manager is applying for registration with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 9 February 2022

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: SC066048 2

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Inspection date Inspection type Inspection judgement

09/02/2022 Full Good 19/11/2019 Full Good 09/08/2018 Full Good 05/07/2017 Full Outstanding Inspection report for children’s home: SC066048 3

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outstanding

Children thrive in this home. The empathic relationships between children and staff are built on trust and respect. Children benefit from consistent boundaries, expectations and responses from staff. As a result, children have made exceptional progress in developing effective strategies to understand and manage their emotions.

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outstanding

The highly motivated and dedicated staff provide purposeful and creative care to children. Children make excellent progress from their starting points. For example, one child, who was previously not in education for two years, has been attending education since living in this home. They told the inspector that they love going to school, are exploring new interests and that staff encourage them to go.

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outstanding

Excellent research-based practice that is focused on problem-solving, rather than consequence-based care, encourages children to make positive choices. Children flourish because of the emotional and physical support of staff. Motivated staff persistently advocate for children. Their successful and confident challenge of professionals is well documented and supports the best care for children.

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outstanding

Staff are persistent and strive to deliver informed and purposeful care to children. The model of therapeutic care provided supports the ethos of the home and is understood and implemented well. All staff and managers are exceptionally child- focused and effective. The inspector observed the intricate and resourceful de- escalation of one incident and the successful restoration of relationships.

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outstanding

The environment is welcoming, clean and child-friendly. Personalised rooms provide a homely and relaxed feel. Some children’s complex care needs mean that some items are not used or present in the home. However, the home does not appearas institutional. Children told the inspector that they want to remain at the home until they reach adulthood because ‘it’s their home’ and staff listen and act on their wishes.

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outstanding

Excellent safeguarding practice is a continuous thread throughout this home. Meticulous and proactive staff have a fierce determination to keep children safe. All staff have an in-depth knowledge of internal processes and policies. This supports the children’s care planning and provides consistency in being able to safeguard them. Children told the inspector they feel safe.

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outstanding

All staff are familiar with individual policy and processes to manage behaviour when children may want to harm themselves. The staff’s desire to seek further knowledge Inspection report for children’s home: SC066048 4 and understand the children’s behaviour and traumatic life experiences has led to a reduction in serious incidents and one child accepting the care provided to them.

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outstanding

The physical restraint of children is rare. Individual risk management is excellent. Staff use effective de-escalation techniques to minimise any physical intervention. Therefore, children’s behaviour is managed in a calm and informed way.

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outstanding

Risk assessments are comprehensive, constantly updated and individual to meet the needs of each child. When there are changes, staff will discuss with the child how this will impact on their daily activities or family time. This means that children are fully informed of their care planning and how staff will keep them safe.

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outstanding

Staff and managers receive training to meet the specific needs of each child. Staff were able to reflect on this and give examples of how they implement their training. Children benefit from stability and informed care because of the increased knowledge of staff.

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outstanding

The children’s guide provides appropriate and relevant information. Complaints from children are managed sensitively and thoroughly by the management team. Children are supported throughout the process and regularly updated until its conclusion. Feedback is provided to children, both written and verbal. This ensures that children know they have been heard and that they can speak out without fear of prejudice.

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outstanding

Comprehensive and clear processes ensure that the home is maintained to a high standard. Health and safety in the home, including fire safety, is effective. Therefore, children live a safe environment and know what is expected in an emergency to keep themselves and others safe.

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The effectiveness of leaders and managers: outstanding

The dedicated and tenacious manager role models excellent practice and a determination to get things right. They are supported by a committed and enthusiastic staff team that wants to continually strive for excellence. Morale is high, and therefore, the atmosphere in the home is calm and encouraging to staff and children.

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The effectiveness of leaders and managers: outstanding

Managers and staff receive practice-related supervision. Staff say that they are supported to develop and are listened to by senior leaders. Staff feel valued, and therefore, staff retention is excellent. This provides stability and routine for the children living in the home.

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The effectiveness of leaders and managers: outstanding

Training for staff is accessible and well organised. All staff access a broad range of training and development opportunities. Therefore, staff are knowledgeable and skilled to meet the needs of the children in their care.

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The effectiveness of leaders and managers: outstanding

Thoughtful practice is embedded in the care provided to children. For example, records have caring language so that when children become adults and read their files, this is a positive experience. Inspection report for children’s home: SC066048 5 The manager has highly effective monitoring systems and quality assurance processes in place to identify any areas for development. These are addressed meticulously by the leadership team and shared with the staff team. The home’s statement of purpose is regularly reviewed. However, this is not child-focused and does not always reflect the individualised, excellent and specialist care that is provided.

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The effectiveness of leaders and managers: outstanding

In addition to the manager’s own comprehensive quality of care review, the provider’s development plan is reviewed regularly and updated accordingly, which prevents drift. The independent visitor offers an added layer of scrutiny. Any recommendations from these visits are swiftly addressed by the manager. Inspection report for children’s home: SC066048 6

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Recommendation

 The registered person should ensure that the home’s statement of purpose is child-focused, indicating how the home provides individualised care to meet the quality standards for the children in its care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC066048 7

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Children’s home details

Registered provider: Anderida Adolescent Care Ltd

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Children’s home details

Registered provider address: Neville Mews, 6a Neville Road, Eastbourne BN22 8HR

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Inspector

Jill Sephton-Wright, Social Care Inspector Inspection report for children’s home: SC066048 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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