Children's home run by Reflexion Care Group Limited in Shropshire

Assurance inspection report for children's home: SC366080 1 SC366080

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Registered provider: Reflexion Care Group Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

A private company operates this home. It is registered to provide care for up to three children who may have had adverse childhood experiences.

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Information about this children’s home

The home does not have a registered manager. A new manager joined the organisation in January 2023 and has submitted an application to register with Ofsted.

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Information about this children’s home

Date of last inspection: 29 November 2022

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children's home: SC366080 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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The care of children

Children make good progress. This is because there have been improvements in education attendance and engagement in learning. Since the last inspection, all three children have been attending full-time education.

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The care of children

Children form good relationships with staff. Children enjoy taking part in activities both inside and outside of the home. Staff take part in these activities, such as going fishing, and they promote children’s hobbies. This helps children to build on their self-esteem, develop positive relationships with staff and take part in leisure activities that they enjoy.

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The care of children

Children’s views are taken into account by staff. When children raise concerns, these are investigated by managers. Children are updated throughout investigations and are supported through mediation with staff to help rebuild relationships.

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The safety of children

Individual management plans are in place and are updated regularly by staff. Plans are clear, which means staff are aware of de-escalation and intervention strategies to be used to support children effectively during times of crisis.

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The safety of children

Restraint is only used as a last resort and is used in line with children’s individual plans. De-escalation is attempted prior to any use of restraint. Children are provided with support following a restraint incident.

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The effectiveness of leaders and managers

A new manager has been recruited to the home. He is suitably qualified and experienced. The manager promptly submitted his application to register with Ofsted.

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The effectiveness of leaders and managers

The manager has systems in place to help bring about improvements to the quality of care children receive. Oversight of incidents is robust and follow-up work is undertaken by managers and staff when needed. This has helped to ensure that all requirements raised at the full inspection have been met.

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The effectiveness of leaders and managers

The recording of incidents has drastically improved. Records show clear use of nurture for the children to help de-escalate incidents. This has been an ongoing area for development during recent visits by Ofsted. Good managerial oversight by the new manager shows reflection with staff takes place following challenging incidents. Assurance inspection report for children's home: SC366080 3 Allegations of harm made by children are thoroughly investigated, with all appropriate persons informed. When there have been shortfalls in practice, senior leaders have acted effectively to address this. This provides assurances that safeguarding practice contributes to children being protected from harm.

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Inspection date Inspection type Inspection judgement

29/11/2022 Full Requires improvement to be good 14/09/2021 Full Good 03/12/2019 Full Good 26/11/2018 Full Outstanding Assurance inspection report for children's home: SC366080 4

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Children’s home details

Registered provider: Reflexion Care Group Limited

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Children’s home details

Registered provider address: Fitzroy Academy, Cruckton, Shrewsbury SY5 8PR

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Inspector

Kev Brammer, Social Care Inspector Assurance inspection report for children's home: SC366080 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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