Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC457180 1 SC457180 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. The home provides care for up to three children with social and emotional difficulties.

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Overall experiences and progress of

children and young people, taking into account good

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Overall experiences and progress of

How well children and young people are helped and protected good

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Overall experiences and progress of

The effectiveness of leaders and managers good

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Overall experiences and progress of

The children’s home provides effective services that meet the requirements for good.

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Overall experiences and progress of

Overall judgement at last inspection: good

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Overall experiences and progress of

Enforcement action since last inspection: none Inspection report for children’s home: SC457180 2

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Inspection date Inspection type Inspection judgement

15/03/2022 Full Good 10/04/2019 Full Requires improvement to be good 08/01/2019 Full Good 16/08/2017 Full Good Inspection report for children’s home: SC457180 3

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Overall experiences and progress of children and young people: good

At the time of the inspection, three children were living at the home. Children are making good progress because of the good-quality, individualised care that they receive from a consistent staff team.

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Overall experiences and progress of children and young people: good

The manager and staff set high expectations for children’s education. Children are supported and encouraged to develop good routines which help them to engage positively with schools and colleges. The staff team works with children and their schools and colleges to encourage good levels of attendance and to help children to catch up with their work. This provides children with the best chance of success in their education.

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Overall experiences and progress of children and young people: good

Children’s relationships with the staff are a strong feature of the home. Children are listened to, so they feel able to express their wishes and feelings with confidence. The quality of communication between the children and the staff, and the behaviour of children, improves as a result of these good relationships. Staff carry out regular planned and unplanned direct work sessions with children, which are well recorded. However, the views of children are not consistently captured.

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Overall experiences and progress of children and young people: good

Staff understand children’s health needs. They work effectively with primary healthcare services, and specialist agencies when needed, to ensure that children’s health needs are met. Children are given age-appropriate advice about health matters, which supports their understanding and enables them to make informed choices in relation to their own health needs.

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Overall experiences and progress of children and young people: good

Children are encouraged to take part in activities that they enjoy, including going to the cinema, boxing and exercising at the gym. Children also have opportunities to participate in other activities outside of the home, such as attending concerts, and they can also spend time with their friends.

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Overall experiences and progress of children and young people: good

Staff promote contact between children and their families and do their best to make this a positive time for children. The members of the staff team understand the importance of this contact and take time to support children with these relationships when necessary. For example, one child was distressed when the planned meeting with their parent did not take place. Staff took time to arrange telephone contact so that the child could satisfy themselves that their parent was safe, which allowed the child to put their mind at rest and settle for the evening.

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Overall experiences and progress of children and young people: good

Children appreciate their home, which is decorated with photos of children and staff enjoying a variety of activities and experiences. Inspection report for children’s home: SC457180 4

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How well children and young people are helped and protected: good

Staff take effective action in response to safeguarding incidents. Risks for one child have required a multi-agency response to keep them safe. The staff have worked effectively with other agencies to support the child and reduce these risks. Staff know the child well and respond sensitively to any changes or signs which may indicate imminent changes to the level of risk for the child.

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How well children and young people are helped and protected: good

Records of significant events are completed in a timely manner and shared with relevant professionals. Risk assessments for children are updated following incidents. This means that risk assessments include clarity around the risks to children and the actions that staff must take to reduce these risks.

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How well children and young people are helped and protected: good

Incidents of physically holding children are low. This indicates that staff can de- escalate challenging situations and are able to help children to manage their emotions. Incidents are well documented and provide a clear account of the incident and how this was managed by staff. The manager has oversight of all incidents and uses this as an opportunity to identify any learning for the team.

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How well children and young people are helped and protected: good

Staff rarely use consequences, preferring to use positive reinforcement to support children’s behavioural development. However, when consequences are used, staff do not always record these in line with regulation to log the nature or the duration of the consequence. This does not provide children or staff with a clear understanding about the consequence.

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How well children and young people are helped and protected: good

Although the property provides a homely environment for children to live in, the house would benefit from refurbishment to improve the quality of life for children.

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The effectiveness of leaders and managers: good

The home is currently being managed by an interim manager who is in the process of submitting their application to register with Ofsted. The manager is new in post, is well organised and has high hopes and clear expectations for all children living in the home.

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The effectiveness of leaders and managers: good

The manager, deputy manager and responsible individual share the same ethos and values for the home. They are an effective team and ensure high standards of care for the children living there.

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The effectiveness of leaders and managers: good

Professionals praise the communication from the staff team. A representative of the home attends all significant meetings for children and has built effective working relationships with parents, social workers and other agencies involved in children’s care.

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The effectiveness of leaders and managers: good

The staff team is well supported through an informative induction training package and good-quality supervision. Supervision of staff is regular and enables the development of good practice. The manager and deputy manager ensure that staff are up to date with mandatory training. The manager also identifies and addresses Inspection report for children’s home: SC457180 5 further training needs on subjects that are relevant to the children living in the home. This means that staff have a greater understanding of children’s needs and how to address them.

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The effectiveness of leaders and managers: good

The staff team is stable, with only one member of staff leaving since the last inspection. One member of staff has recently been recruited to fill this vacancy. This member of staff spoke highly of the quality of induction training that they were provided with before working shadow shifts at the home.

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The effectiveness of leaders and managers: good

A high percentage of the staff hold a recognised childcare qualification and, with the exception of the new member of staff, all other staff are working to achieve this qualification. Staff spoke of the good-quality training that is available to them and how this helps them to provide a high standard of care to children. Staff also spoke of the benefit of team meetings and how these help them to work more effectively as a team. Staff say that they use these meetings as an opportunity to discuss the progress of the children as well as resolving any practice issues they may have. Inspection report for children’s home: SC457180 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirements Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirements Due date

a description of the measure and its duration. (Regulation (35) (3)(a)(iv)) 1 June 2023

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Requirements Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirements Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirements Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d)) 1 June 2023 Inspection report for children’s home: SC457180 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC457180 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Julia Toller, Social Care Inspector Inspection report for children’s home: SC457180 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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