Children's Home run by No. 57 Ltd in Stockton-on-Tees

Inspection report for children's home - monitoring visit: 1244413 1 Registered provider: No 57 Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated and managed by a private company. It provides care and accommodation for up to three children who may have social and/or emotional difficulties.

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Information about this children’s home

There were two children living at the home at the time of the visit.

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Information about this children’s home

The manager registered with Ofsted in December 2018. She holds suitable qualifications for this role.

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This monitoring visit

Due to the serious and widespread failings identified at the full inspection on 24 and 25 January 2022, a judgement of inadequate was given. Shortfalls were identified in how well children were helped and protected, and the leadership and management of the home. In response to these failings, Ofsted issued compliance notices under regulations 11, 12 and 13. Enforcement action was taken to restrict the accommodation.

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This monitoring visit

This monitoring visit was carried out to monitor the provider’s response to meeting the steps in the compliance notices.

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This monitoring visit

The manager submitted an action plan to Ofsted following the last inspection. However, this has not yet been fully implemented.

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This monitoring visit

The manager has failed to effectively review how she assessed and matched the competing needs of the children before they moved into the home. This prevents the provider from being assured that the manager and staff can meet all of the children’s needs safely. Inspection report for children's home - monitoring visit: 1244413 2 Risk assessments have not been reviewed. They have not been updated with serious incidents and emerging risks. As a result, there is a lack of guidance for staff in understanding how to manage children’s risks and keep children safe.

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This monitoring visit

Direct work with children takes place on an ad hoc basis. It is not planned or based on individual children’s known behaviours. This leaves children exposed to risk. Children’s emotional needs are not met within direct work. This does not help children feel important or cared for.

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This monitoring visit

Discussion has taken place between the manager and some staff around bullying; however, this is limited. Refresher training has not been attended by most staff. This means that staff do not have the level of knowledge or skills required to identify and manage bullying behaviours. This leaves children vulnerable to harm.

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This monitoring visit

The bullying that has taken place remains unaddressed. One child has moved out of the home without any work being undertaken. This means children have not been helped to understand the impact of bullying and how to keep safe.

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This monitoring visit

The manager has failed to respond to a child protection agency promptly. She has also kept information from the agency. In doing so, the organisation has failed in its obligation to the child and the child’s local authority. This has prevented the opportunity to forge collaborative plans with the local authority. This has had a significant impact on the child’s experience of living in the home.

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This monitoring visit

The manager failed to share a letter with a child from the regulator. As a result, the child was left without important information. This prolonged the child’s distress and unhappiness. It is also likely to have affected the trust the child has in those adults who care for her.

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This monitoring visit

The manager lacked professional curiosity following a lengthy missing from home episode for one child. As a result, risks which the child was exposed to are unknown. This means support and services which could help the child have not been identified. The manager’s monitoring systems remain poor. There is no evaluation of safeguarding incidents. There is no understanding of the children’s progress. There is no plan to improve the care of the children or develop the service.

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This monitoring visit

Although the visit noted some progress made by the setting, fundamental shortfalls remain that the organisation needs to urgently address. Consequently, Ofsted has amended and reissued the compliance notices under regulations 12 and 13. Additionally, the restriction applied to the setting will remain in force. The requirements and recommendations which were issued at the last inspection have not been fully reviewed at this visit. Therefore, apart from the requirement raised under regulation 16, all have been reissued. Inspection report for children's home - monitoring visit: 1244413 3

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Inspection date Inspection type Inspection judgement

24/01/2023 Full Inadequate 18/10/2021 Full Good 27/02/2020 Interim Sustained effectiveness 13/11/2019 Full Good Inspection report for children's home - monitoring visit: 1244413 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ The registered person(s) must comply within the given timescales.

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who—

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Requirement Due date

take their views, wishes and feelings into account in relation to matters affecting the children’s care and welfare and their lives. (Regulation 7 (1)(c)) 16 April 2023

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

promote opportunities for each child to learn informally;

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Requirement Due date

help each child to attend education or training in accordance with the expectations in the child’s relevant plans; and

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Requirement Due date

that each child has access to appropriate equipment, facilities and resources to support the child’s learning. (Regulation 8 (1) (2)(a)(i)(ii)(iii)(v)(x)(b)) 16 April 2023 Inspection report for children's home - monitoring visit: 1244413 5 *The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

manage relationships between children to prevent them from harming each other;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)) 16 April 2023

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 16 April 2023 Inspection report for children's home - monitoring visit: 1244413 6 lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(f)(h))

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Requirement Due date

the privacy of children is appropriately protected;

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Requirement Due date

children can access all appropriate areas of the children’s home’s premises; and

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Requirement Due date

any limitation placed on a child’s privacy or access to any area of the home’s premises—

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Requirement Due date

is intended to safeguard each child accommodated in the home;

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Requirement Due date

is kept under review and, if necessary, revised; and

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Requirement Due date

allows children as much freedom as is possible when balanced against the need to protect them and keep them safe. (Regulation 21 (a)(b)(c)(i)(ii)(iii)(iv)) 16 April 2023

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Requirement Due date

Subject to paragraph (6), the registered person must establish a procedure for considering complaints made by or on behalf of children.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (1) (3)) 16 April 2023 Inspection report for children's home - monitoring visit: 1244413 7 In particular, the registered person must ensure that complaints are recorded and that an outcome is provided to the complainant within the relevant time frame.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(c)(e)) 16 April 2023

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month.

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Requirement Due date

The independent person must provide a copy of the independent person’s report to—

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Requirement Due date

upon request, the local authority for the area in which the home is located;

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Requirement Due date

the registered provider and, if applicable, the registered manager; and

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Requirement Due date

the responsible individual (if one is nominated). (Regulation 44 (1) (7)(a)(b)(c)(d)(e)) 16 April 2023

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and 16 April 2023 Inspection report for children's home - monitoring visit: 1244413 8 any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a)(b) (5))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendations

 The registered person should ensure that the children’s home is a nurturing and supportive environment that meets the needs of the children and provides a homely, domestic environment. This relates to the internal painting and shower repairs required. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that staff are aware of the home’s policies on record-keeping and understand the importance of careful, objective, and clear recording. Staff should record information on individual children in a non- stigmatising way. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4) Inspection report for children's home - monitoring visit: 1244413 9

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 1244413 10

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Children’s home details

Registered provider address: 2 The Calls, Leeds LS2 7JU

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Inspectors

Emma Ridley, Social Care Inspector Ceri Evans, Social Care Inspector Inspection report for children's home - monitoring visit: 1244413 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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