Children's Home run by Detail Personnel Care Ltd in North Northamptonshire

Inspection report for children’s home: 2688405 1 Registered provider: Detail Personnel Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home registered on 21 September 2022 and is privately owned. It provides care for up to three children who experience social and/or emotional difficulties.

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Information about this children’s home

The manager is experienced and registered.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2688405 2

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Inspection date Inspection type Inspection judgement

Not previously inspected Inspection report for children’s home: 2688405 3

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Overall experiences and progress of children and young people: good

The two children who currently live at the home receive good care. They are settled and making progress. The home provides a warm and welcoming environment. It has a family feel with lots of photos of the children on display. The children’s bedrooms are personalised, which gives them a sense of belonging. Both children told the inspector that they are happy living at the home. They said that they get on well with staff and feel cared for.

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Overall experiences and progress of children and young people: good

Staff ensure that children are supported to share their views and opinions. Children are encouraged to read and contribute to their own care plans. This ensures that the child’s voice is heard and they are supported in line with their views and wishes.

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Overall experiences and progress of children and young people: good

Staff have a nurturing and caring approach. The positive relationships between children and staff are evident. Children are relaxed and building confidence. As a result, children’s emotional well-being and behaviour improve over time.

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Overall experiences and progress of children and young people: good

Staff understand the importance of relationships and support children to see their families and friends. One relative told the inspector, ‘The staff are like an extended family. They are friendly, and the child gets on brilliantly with staff.’

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Overall experiences and progress of children and young people: good

Both children are receiving education. Managers have worked with other professionals to ensure that children’s individual educational needs are met. One child has a bespoke education plan in place, which has helped him return to education. Both children are making progress from their starting points.

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How well children and young people are helped and protected: good

Children are safe and feel safe in the home. Regular key-work meetings between children and staff focus on promoting children’s individual needs and areas of risk. Staff apply consistently clear routines and children understand what is expected of them. Staff use consequences to help children understand their negative behaviours, and they promote positive behaviour through praise and acknowledging progress.

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How well children and young people are helped and protected: good

Staff know the children well and can identify potential risks and any triggers that might lead to increased incidents. Since admission, risks to children have significantly reduced, and children are making safer choices. Staff support children to start to manage responsibilities and risks for themselves, where deemed suitable. For example, both children have free time that they are using safely.

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How well children and young people are helped and protected: good

The assessment of children’s needs when children are admitted is well thought out. The manager carries out detailed assessments to ensure that children are well can continue to make progress. As a result, children get along and there is no bullying. Inspection report for children’s home: 2688405 4 Missing-from-home episodes are low and reducing. When a child does go missing, staff take appropriate action to safeguard children and follow the correct procedures to bring about their safe return.

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How well children and young people are helped and protected: good

The manager and staff team have a good understanding of children’s risks and vulnerabilities. Comprehensive risk assessments are in place for each child, and risk management strategies are well understood by staff. Assessments provide guidance for staff and are regularly reviewed to ensure that they remain relevant. The manager and staff need to develop additional strategies to address the issue of children smoking.

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How well children and young people are helped and protected: good

There are shortfalls in the recruitment of new staff coming into the home. The registered manager has not ensured that all the required checks are carried out prior to staff commencing in post. Checks have subsequently taken place; however, this is an area that can improve.

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The effectiveness of leaders and managers: good

The registered manager is suitably qualified, experienced and passionate about providing good-quality care to children. She shows a real commitment to the children, the home and her staff team. The same behaviour is replicated by the staff team.

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The effectiveness of leaders and managers: good

A small, cohesive staff team ensures that children’s needs are well understood and met. The manager works in close partnership with other agencies, including social workers and schools. Professionals say that communication is strong.

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The effectiveness of leaders and managers: good

Staff’s training is up to date. Staff have completed the required mandatory training and additional courses to ensure that they have the skills and knowledge to meet the children’s needs. However, one member of staff has not obtained the required residential childcare qualification within the required time frame.

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The effectiveness of leaders and managers: good

Staff have regular supervision meetings with their manager and there are monthly team meetings. This provides staff with the opportunity to discuss children and reflect on practice. All staff feel supported in their roles. They enjoy coming to work and are passionate and motivated to do their best for children.

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The effectiveness of leaders and managers: good

Monitoring systems are good. The manager collates information in respect of all aspects of the home. This ensures that detailed records are maintained. When shortfalls are identified, they are addressed quickly. As a result, the manager has clear oversight of the home. Inspection report for children’s home: 2688405 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or

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Requirement Due date

in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016.

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Requirement Due date

The registered person may defer the relevant date if the individual—

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Requirement Due date

does not work, or has not worked, in a care role in a home for a prolonged period; or

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Requirement Due date

works, or has worked, in a care role in a home on a part- time basis. (Regulation 32 (4)(a)(b) (5)(a)(b) (6)(a)(b))

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Requirement Due date

This specifically relates to ensuring that all members of staff obtain the necessary qualification within the required time frame. 1 May 2023

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

The registered person may only— 1 May 2023 Inspection report for children’s home: 2688405 6 employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(b)(c)(d))

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Requirement Due date

This specifically relates to ensuring that all Schedule 2 checks take place prior to staff commencing in post.

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Recommendations

 The registered person should ensure that children are supported to stop smoking and vaping and that the day-to-day arrangements in the home discourage this behaviour. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 33, paragraph 7.10)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2688405 7

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Children’s home details

Registered provider: Detail Personnel Care Limited

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Children’s home details

Registered provider address: Office 32, 18 High Street, High Wycombe, Buckinghamshire HP11 2BE

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Children’s home details

Responsible individual: Jennifer Henderson

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Inspector

Debbie Holder, Social Care Inspector Inspection report for children’s home: 2688405 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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