Children's Home run by Jayne’s Homes Ltd in Kent

Inspection report for children's home: 2686229 1 Registered provider: Jayne’s Homes Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The children’s home is privately owned. It is registered to provide care for up to four children with emotional and/or behavioural difficulties. At the time of the inspection, there were four children living in the home.

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Information about this children’s home

The manager of the home was registered with Ofsted in September 2022. This is the home’s first inspection since registration.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2686229 2

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Overall experiences and progress of children and young people: good

Children are encouraged to achieve and have individual reward systems for positive behaviour. One child proudly showed the inspector his dinosaur ‘catch me cards’ which have been written by staff to build self-esteem. Children also receive ‘lucky dip prizes’ giving them an instant reward, reinforcing positive behaviours.

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Overall experiences and progress of children and young people: good

All children have individual plans for activities that they enjoy. Two children attend youth club and swimming lessons together. One child said, ‘That’s a friendship.’ Children have access to a wide variety of activities and staff are attentive to the needs of the children. For example, one child who needed to burn off energy was happily accompanied in the rain by staff to go on a bicycle ride.

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Overall experiences and progress of children and young people: good

Children’s views are sought regularly and are valued. Staff listen to children and support them to have a say in the way that they are cared for. For example, each mealtime, staff give children opportunities to talk about their day, resolve any conflict between each other, and choose meals and activities. Children know how to make a complaint and have trusted relationships with staff which means they can talk to them about any concerns.

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Overall experiences and progress of children and young people: good

The home is spacious, comfortable and well furnished, to a high standard. The home benefits from different spaces that allow children to be together. For example, children share a film night in the ‘movie room’ which has a popcorn machine or enjoy individual time with staff and family in the sensory room and music space.

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Overall experiences and progress of children and young people: good

Children like their bedrooms and enjoy personalising them. Consequently, each bedroom reflects an aspect of the child’s personality and their personal interests and hobbies. Children were proud to show the inspector their toys, pictures on their walls, and the voice activated lights.

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Overall experiences and progress of children and young people: good

Staff work closely with health professionals to ensure that children’s health needs are assessed and managed effectively and that they can access specialist therapeutic support if required. In one example, a therapist was brought in to work with a child, sensitively supporting them to better understand their past experiences. Therapists work with the staff to understand their feelings, equipping them to support children better.

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Overall experiences and progress of children and young people: good

Not all children have a school placement. Staff support two children in the home to engage in positive activities, and communicate frequently with the virtual school and local authorities. However, progress remains slow. Despite regular challenge, senior leaders have not consistently escalated their concerns quickly enough.

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How well children and young people are helped and protected: good

Inspection report for children's home: 2686229 3 Staff use creative strategies to manage behaviour without the use of consequences or approaches that may feel punitive to children. Physical intervention is only used as a last resort. After any physical intervention, staff and children are given opportunities to reflect on incidents and learn from them.

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How well children and young people are helped and protected: good

Staff are familiar with the risks that children can face when using electronic devices, particularly if these allow access to the internet. Therefore, there are strategies in place for monitoring children’s use of such devices.

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How well children and young people are helped and protected: good

Staff demonstrate good knowledge in key areas of safeguarding, such as online safety risks to children and episodes of children going missing. They understand when individual children may be vulnerable and intervene effectively to keep them safe, for example, working closely with the police to help locate a missing child. Children are also supported by staff to understand the risks of going missing.

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How well children and young people are helped and protected: good

Leaders and managers make sure that staff are safely recruited. The registered manager and staff are aware of their responsibilities to ensure effective health and safety processes are in place. Consequently, children, staff and visitors are protected, and the home is safe.

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How well children and young people are helped and protected: good

Good practice is underpinned by clear, detailed records and plans that clearly identify children’s needs and outline the support that they need to stay safe. One social worker said, ‘The home follow all agreed plans to safeguard and manage behaviour in an appropriate and reasonable way. The communication with us has been excellent and has ensured the child is safeguarded as best as possible.’

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How well children and young people are helped and protected: good

Staff and the registered manager demonstrate good knowledge of their safeguarding responsibilities when allegations are made about staff. They work with outside agencies to ensure children’s safety.

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The effectiveness of leaders and managers: good

The registered manager has a detailed knowledge of the strengths and weaknesses of the home. The senior managers are visible and supportive. They model good practice and help to ensure that there is a shared ethos and that children are cared for consistently in line with the home’s statement of purpose.

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The effectiveness of leaders and managers: good

The registered manager demonstrates a passionate commitment to ensuring high standards of care for children and provides good management support to staff through effective supervision. In return, staff respect and value her leadership.

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The effectiveness of leaders and managers: good

Leaders and managers work effectively in partnership with parents and external professionals. Feedback from external professionals, such as social workers, is very positive regarding communication and partnership working. This demonstrates a culture of openness, which keeps children’s needs at the heart of decision-making and ensures that children benefit from meaningful joint working. One social worker said, ‘They [the child] have flourished since starting at [name of home]. They have built attachments with staff, who have made them feel that they belong somewhere.’ Inspection report for children's home: 2686229 4 There are systems for monitoring the quality of care and the registered manager demonstrates her knowledge of the home. Physical interventions are reviewed by the registered manager. However, additional scrutiny is needed to monitor incidents and the records of key working.

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The effectiveness of leaders and managers: good

Team meetings are focused on children’s presenting behaviours and the background to these behaviours, giving staff opportunities to understand the reason for behaviours and to support children with strategies to manage these. For example, one child uses a ‘now, next and later’ board to manage his day and feelings flashcards to help him recognise how he is feeling, which has led to a reduction in incidents.

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The effectiveness of leaders and managers: good

Staff acknowledge how children are feeling and help them to unpick their emotions, to support them. There is a real sense of warmth between staff and children. Staff take time to invest in children. One social worker said, ‘The staff are so child- focused, and that is why I chose the home.’ Inspection report for children's home: 2686229 5

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Recommendations

 The registered person should ensure children are in full-time education while they are of compulsory school age, unless their personal education plan contained in the care plan or other relevant plan states otherwise. The home must aim to support full-time attendance at school unless the child’s relevant plan indicates this is not in their best interests. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.14)  The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring to ensure continuous improvement. They are responsible for proactively implementing lessons learned and sustaining good practice. This is in relation to recording systems being clear as to what action the registered manager has taken following incidents, and monitoring of key working. (‘Guide to the Children’s Homes

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Recommendations

Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2686229 6

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Children’s home details

Registered provider: Jayne’s Homes Limited

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Children’s home details

Registered provider address: Jayne’s Homes Limited, 132 Burnt Ash Road, Lee, London SE12 8PU

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Inspector

Hannah Cox, Social Care Inspector Inspection report for children's home: 2686229 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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