Children's home run by The Partnership of The Chartwell Group

Inspection report for children’s home: SC015266 1 SC015266 Registered provider: The Partnership of The Chartwell Group Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care and education for up to six children who may have experienced neglect, abuse or trauma that has left them vulnerable. There is an independent school on site registered with the department of education. The inspector only inspected the social care provision.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 21 September 2021

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC015266 2

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Inspection date Inspection type Inspection judgement

21/09/2021 Full Outstanding 04/03/2020 Full Good 11/12/2018 Full Good 19/09/2017 Full Good Inspection report for children’s home: SC015266 3

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Overall experiences and progress of children and young people: good

At the time of this inspection, there were six children living at the home. Two of the children live at the home during the week to attend school and return to their parents for weekends and school holidays.

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Overall experiences and progress of children and young people: good

All the children attend full-time education. The children enjoy their time at school, and have made positive progress. One child’s handwriting has significantly improved and another child is improving his understanding of numbers and letters.

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Overall experiences and progress of children and young people: good

Staff know the children well and can identify their strengths and recognise their progress. The staff provide strong and consistent boundaries. These boundaries help children to develop good routines and self-care skills.

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Overall experiences and progress of children and young people: good

The staff help the children to develop their independence skills. One child spends unsupervised time in the community. Another child is learning to dress independently. This helps children to build their confidence and develop skills for adulthood.

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Overall experiences and progress of children and young people: good

The staff support children to take part in new experiences. The children enjoy drama club, youth club, visiting theme parks, roller-skating and playing darts and pool at the local social club. There are ample toys and craft activities for children to enjoy at the home. These activities help children build positive relationships with their peers and improve their emotional well-being and physical health.

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Overall experiences and progress of children and young people: good

The children have positive relationships with staff. The staff have a nurturing approach and respond to children’s requests for physical contact and support well. This helps children to feel loved and cared for.

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Overall experiences and progress of children and young people: good

Staff have a good knowledge of the relationships that are important to children and support children to spend time with their family and friends. This helps children retain their sense of identity and explore their culture and family history.

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How well children and young people are helped and protected: good

Risk assessments and behaviour management plans are clear and provide staff with suitable strategies to mitigate risks to children. The staff include the children in the development of their behaviour management plans to ensure that they understand how they are going to be helped.

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How well children and young people are helped and protected: good

Staff focus on rewarding children for positive behaviour and making positive choices. The children’s achievements are celebrated. This helps children understand how their behaviours impact on themselves and others. Inspection report for children’s home: SC015266 4 Staff use physical restraint appropriately and only as a last resort. The staff monitor physical restraints to identify patterns. This helps the staff and external professionals to devise effective support plans for children, which has resulted in one child not being restrained for many months.

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How well children and young people are helped and protected: good

Fire risk assessments are undertaken within time frames and fire drills for children are regular and managed well. However, some of the actions from the fire risk assessment, including the replacement of fire doors and the installation of call-point protective covers, have not been completed within the recommended time frames.

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How well children and young people are helped and protected: good

The manager has formulated a detailed location risk assessment. This helps to inform matching decisions at the point of a child being referred to the home. However, information about antisocial behaviour in the community is not included in the risk assessment.

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The effectiveness of leaders and managers: good

The manager is suitably experienced and has the relevant qualifications. The manager has established a stable staff team who are committed to the children and want them to do well.

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The effectiveness of leaders and managers: good

The staff value the manager’s knowledge and experience and feel supported by her. Supervision sessions are regular and enable staff to talk about the needs of the children, their professional development and their well-being.

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The effectiveness of leaders and managers: good

Regular team meetings give staff the opportunity to reflect on their practice, discuss the children’s care needs and share ideas. The staff value being able to meet regularly as this helps them to feel heard and work towards positive outcomes for children.

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The effectiveness of leaders and managers: good

The manager understands the importance of monitoring systems and uses them effectively. She gathers regular feedback from parents and external professionals to maintain and improve the home and the children’s care.

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The effectiveness of leaders and managers: good

The manager responds to complaints effectively and ensures that appropriate steps are taken to resolve concerns raised. This has helped the manager to establish good relationships with members of the community. Inspection report for children’s home: SC015266 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

If the Regulatory Reform (Fire Safety) Order 2005(a) applies to the home—

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Requirement Due date

The registered person must ensure that the requirements of that Order and any regulations made under it, except for article 23 (duties of employment), are complied with in respect of the home. (Regulation 25 (2)(b))

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Requirement Due date

In particular, ensure that the actions from the fire risk assessments, including the replacement of fire doors and the installation of call-point protective covers, are undertaken within the specified time frames. 22 April 2023

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Recommendation

 The registered person should review the appropriateness and suitability of the location and premises of the home. In particular, ensure that the assessment includes information about potential risks for children who spend time in the community. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.1)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC015266 6

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Children’s home details

Registered provider: The Partnership of The Chartwell Group

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Children’s home details

Registered provider address: The Jays, Goodens Lane, Newton, Wisbech, Cambridgeshire PE13 5HQ

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Inspector

Laraine Edmondson, Social Care Inspector Inspection report for children’s home: SC015266 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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