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Social care · Children's home inspection (SCCIF)

Children's Home run by The Together Trust in Stockport

Inspected 2 Feb 2023 · published 25 Mar 2023 · URN SC025747

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Summary

What we read, and from where

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  • Group verified

    The Together Trust

  • Inspection date verified

    2 Feb 2023

  • Inspectors verified

    Kimmy Feeley

  • Helped and protected verified

    Good

  • Leadership and management verified

    Requires improvement to be good

  • Overall effectiveness verified

    Good

  • Name on report verified

    SC025747

  • URN verified

    SC025747

Page 1 of 10
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Hollow rings show the previous inspection, 2022.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementRI to be good

70% of comparable inspections in the last three years were graded Good (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−66Very criticalmore positive than 0% of reports of this type graded Good
OutstandingGoodRIInadequate

Reads more critically than most reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praiseeffectiveindependentsafeclearaccurateclearly
Criticismnot alwaysseriousconcernnot effectiverequires improvementconcerningvariablenot clear

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings895w−70
  • What needs to improve873w−45

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
10
Words of findings
1,743
longer than usual (typical 1319)
Reading level
Hard
Flesch 44, typical 51
Average sentence
16 words
Next steps
8
typical 4
Hedged sentences
7%
“some”, “not always”, “most”…

Where the words go

Findings 43%What needs to improve 42%About the inspection 16%

Full report text

Inspection report for children’s home: SC025747 1 SC025747 Registered provider: The Together Trust Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is run and managed by a charitable organisation. The home provides care for up to three children with social and emotional difficulties and learning disabilities.

p.1

Information about this children’s home

The registered manager has been in post since November 2015.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers requires improvement to be good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 12 January 2022

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: SC025747 2

p.1

Inspection date Inspection type Inspection judgement

12/01/2022 Full Good 07/01/2020 Full Good 23/10/2018 Full Good 04/12/2017 Full Good Inspection report for children’s home: SC025747 3

p.2

Overall experiences and progress of children and young people: good

Two children have recently moved out of the home. Therefore, at the time of the inspection, there were no children living in the home. One child had moved into supported accommodation and the other had returned to live with family.

p.3

Overall experiences and progress of children and young people: good

Staff supported the children to develop their independence, according to their individual needs. Children developed their practical skills and completed many tasks safely and independently. Social and emotional independence was actively promoted by the staff team. One social worker commented, ‘Initially, [name of child] was very dependent on staff. However, as a result of the support provided, [name of child] is much more independent and concerning behaviours have reduced dramatically.’

p.3

Overall experiences and progress of children and young people: good

Education was promoted by staff, and children were supported to learn and to attend college. As a result, attendance was high, and children made progress. Children achieved recognised qualifications that can support future employment opportunities. One child achieved a qualification in automotive maintenance and completed functional skills in mathematics and English.

p.3

Overall experiences and progress of children and young people: good

Staff work closely with an external agency that provides support to children who display harmful sexual behaviours. Children were supported to take part in regular sessions, and, as a result, they made considerable progress. One professional from the agency said, ‘[Name of child] has made remarkable progress, going from full supervision in the community to enjoying lengthy periods of independent time in the community.’

p.3

How well children and young people are helped and protected: good

There were occasions when children made allegations. Investigations into allegations were shared with the appropriate agencies and handled fairly, quickly and in line with statutory guidance. A safeguarding partner said, ‘I consider that the management [of] and response to allegations is appropriate.’ However, the manager did not always keep clear records of strategies agreed between herself and safeguarding partners, making it difficult to assess practice and to understand the outcome of referrals.

p.3

How well children and young people are helped and protected: good

Some children regularly went missing from care. Staff are proactive in their approach when children go missing, and the missing-from-care protocol is routinely followed. The incident reports are detailed and include contact with family members, and searches of known areas to gather information about the children’s whereabouts. Return home interviews are also routinely undertaken.

p.3

How well children and young people are helped and protected: good

Each child had an individual and up-to-date risk-management plan in place. These contained appropriate strategies to support staff to mitigate the risks, and staff fully understood each child’s risks. However, the recording of incidents uses simple Inspection report for children’s home: SC025747 4 chronological information and omits important details, such as what the incident was about. This reduces the effectiveness of the plans.

p.3

How well children and young people are helped and protected: good

The home uses a consequence and reward system. Children receive consequences for negative behaviour, which are restorative in nature. For example, when a child was rude to a neighbour, the child was asked to write an apology letter. However, not all measures imposed have been evaluated by the manager for their effectiveness. Children were not always given the opportunity to comment on the consequences that they received.

p.4

good

The monitoring in the home is not effective. The quality-of-care review does not seek to include any feedback from children or other professionals about what could be done better. Significant incidents involving children, such as incidents of going missing from care, have not always been reviewed by the manager, or reviews are not evaluative. This prevents the manager from having a satisfactory level of oversight of the risks to children or to adapt strategies to manage risk.

p.4

good

Generally, the manager completes notifications under regulation 40 to ensure that the regulator is informed about matters of significant concern. However, there have been two occasions when a notification was not made. In addition, the quality of the information provided to the regulatory body is variable and it is not always clear what exact action the manager has taken. This results in a delay in matters of significant concern being fully understood.

p.4

good

The home environment is welcoming, and the children’s bedrooms are being redecorated in preparation for new children moving in. However, there are locks on internal communal doors, meaning that children do not always have access to all areas of their home. This makes the home feel less like a family home.

p.4

good

Most staff receive regular supervision in line with the home’s statement of purpose. However, some staff have not received regular supervision. This limits the opportunities for staff to reflect on their practice and the children’s needs, and on their own development. Appraisals are completed annually. However, they do not include the views of the children and other professionals.

p.4

good

The manager has implemented a safe area report, which has recently been updated, and takes into consideration the local risks and hazards. However, the manager has not consulted with relevant agencies, such as the local police, to obtain their views. Inspection report for children’s home: SC025747 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.5

Requirement Due date

helps children aspire to fulfil their potential; and

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

p.5

Requirement Due date

In particular, ensure that significant incidents and missing- from-home incidents are evaluated with scrutiny, taking into consideration any possible learning outcomes that can be implemented within the children’s risk-management plans, or to support the development of staff.

p.5

Requirement Due date

In addition, ensure that there are clear and organised systems in place to ensure that any evidence or essential information for the management of allegations can be easily accessed by authorised persons. 3 March 2023

p.5

Requirement Due date

children can access all appropriate areas of the children’s home’s premises; and

p.5

Requirement Due date

any limitation placed on a child’s privacy or access to any area of the home’s premises—

p.5

Requirement Due date

is intended to safeguard each child accommodated in the home;

p.5

Requirement Due date

is necessary and proportionate; 3 March 2023 Inspection report for children’s home: SC025747 6 is kept under review and, if necessary, revised; and

p.5

Requirement Due date

allows children as much freedom as is possible when balanced against the need to protect them and keep them safe. (Regulation 21 (b)(c)(i)(ii)(iii)(iv))

p.6

Requirement Due date

In particular, ensure that internal locks on the communal doors are removed.

p.6

Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

p.6

Requirement Due date

has spoken to the user about the measure; and

p.6

Requirement Due date

has signed the record to confirm it is accurate; and

p.6

Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(b)(i)(ii)(c))

p.6

Requirement Due date

In particular, ensure that when behaviour management measures are imposed, they are evaluated to review their effectiveness. Ensure that children are spoken to about the measure, and that their views are included. 3 March 2023

p.6

Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

p.6

Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

p.6

Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

p.6

Requirement Due date

there is an allegation of abuse against the home or a person working there;

p.6

Requirement Due date

a child protection enquiry involving a child—

p.6

Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or 3 March 2023 Inspection report for children’s home: SC025747 7 there is any other incident relating to a child which the registered person considers to be serious.

p.6

Requirement Due date

A notification made under this regulation—

p.7

Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified; and

p.7

Requirement Due date

any actions taken by the registered person as a result of the matter;

p.7

Requirement Due date

must be made or confirmed in writing. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e) (5)(a)(i)(ii)(iii)(b))

p.7

Requirement Due date

In particular, ensure that when children make allegations, notifications are sent to Ofsted. Notifications must also clearly state what action has been taken and whether safeguarding referrals have been made.

p.7

Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

p.7

Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

p.7

Requirement Due date

the quality of care provided for children;

p.7

Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

p.7

Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45 (1) (2)(a)(b)(C)

p.7

Requirement Due date

In particular, ensure that children’s views and opinions are included in the quality-of-care review. 3 March 2023 Inspection report for children’s home: SC025747 8

p.7

Recommendations

 The registered person should ensure that staff continually and actively assess the risks to each child and the arrangements in place to protect them. Specifically, the registered person should ensure that risk assessments are clear, directive and do not become a chronology of events. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 9.5)  The registered person should ensure that there is a system in place so that all staff receive appraisal of their performance which allows them to reflect on their practice and the needs of the children assigned to their care. This should include views gathered from children and other professionals. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.5)  The registered person should ensure that when conducting a review of the premises, they consult and consider the views of relevant persons. (‘Guide to the

p.8

Recommendations

Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.1)

p.8

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC025747 9

p.8

Children’s home details

Registered provider address: The Together Trust Centre, Schools Hill, Cheadle SK8 1JE

p.9

Inspector

Kimmy Feeley, Social Care Inspector Inspection report for children’s home: SC025747 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.9

Inspector

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p.10

Inspector

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p.10

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.10

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