Children's home run by Your Chapter Limited

Inspection report for children's home: 1240883 1 Registered provider: Your Chapter Holdings Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The children’s home is operated by a private company and is registered to provide care for up to three children with emotional and/or social difficulties.

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Information about this children’s home

There is a registered manager in post. He registered with Ofsted in February 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 28 October 2021

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 1240883 2

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Inspection date Inspection type Inspection judgement

28/10/2021 Full Good 19/05/2021 Full Inadequate 20/08/2019 Full Good 29/05/2019 Full Inadequate Inspection report for children's home: 1240883 3

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Overall experiences and progress of children and young people: good

Children living at this home are cared for by a supportive and consistent staff team. The staff know children well and have established good relationships with them. Children say that they feel safe and well cared for. One child said, ‘I can trust staff. They keep me safe’. Staff deliver care that allows children to have positive experiences and make progress.

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Overall experiences and progress of children and young people: good

Children feel that managers and staff listen to them. Children are supported to contribute to their care planning. Consultation with children is seen across all areas of their care. Children talk openly about their feelings and wishes, and staff complete regular key-work sessions relevant to children’s individual needs.

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Overall experiences and progress of children and young people: good

Managers and staff support children to take part in education, and children are helped to make progress from their starting points. There is effective liaison with teachers to address barriers to learning. This means that children are getting individual support in line with their relevant plans. However, children on reduced timetables are not consistently supported to complete informal learning in the home.

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Overall experiences and progress of children and young people: good

Children take part in a range of activities and are encouraged to try new things. Children enjoy playing in the park and going to the gym. One child has completed a sponsored climb to raise money for charity. Children are supported to follow their individual cultures and religious beliefs, including observing traditions, food choices and visiting places of worship.

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Overall experiences and progress of children and young people: good

Children are registered with relevant health services and are supported to attend appointments. Managers and staff understand children’s individual health needs and help children to access specialist services. However, children have been permitted to use nicotine vapes. The expectations and boundaries around children’s vaping are unclear.

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Overall experiences and progress of children and young people: good

Staff help children to see their families. The registered manager has effectively challenged the placing authority when unnecessary restrictions have been in place. One parent said, ‘He has done all he could to make sure that contact was fully supported and promoted. The manager and staff have done more than anyone could ask.’

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Overall experiences and progress of children and young people: good

Children move in and out of the home in a positive and planned way. Leaders and managers carefully assess the needs of each child and consider the impact on children already living in the home. Children enjoy goodbye meals and are provided with personalised memory books detailing their journey through the home. Inspection report for children's home: 1240883 4

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How well children and young people are helped and protected: good

Staff understand how to respond to risks. Risk assessments are detailed and contain clear and consistent actions for staff to take to minimise the risk of harm. Children are helped and protected. Children say that they feel safe and can talk to staff if they are worried.

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How well children and young people are helped and protected: good

Missing-from-care incidents are minimal. Staff understand what to do if children go missing. There are robust procedures that are consistently reviewed and updated to reflect children’s specific risks. Managers and staff share appropriate information with other agencies and parents to ensure the children return safely.

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How well children and young people are helped and protected: good

Children are helped to manage their own behaviour. There are consistent boundaries and high expectations that support positive behaviour. One child said that staff have helped them with their behaviour: ‘I know that I must stop the aggression; staff help me with this.’

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How well children and young people are helped and protected: good

Staff rarely need to use physical intervention techniques to protect children from harm. However, when physical intervention has been used, there are detailed records. Leaders and managers complete well-considered debriefs with children and staff.

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How well children and young people are helped and protected: good

Staff understand their roles and responsibilities in safeguarding and the roles of safeguarding professionals.

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The effectiveness of leaders and managers: good

The manager has high aspirations for children and knows them well. The manager advocates for children and is child-centred. Children and staff are supported to celebrate all outcomes and achievements, no matter how big or small.

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The effectiveness of leaders and managers: good

There are robust monitoring and review systems in place. Incidents are reviewed and discussed in team meetings, supervision sessions and through debriefs. Staff are encouraged to reflect on their practice and evaluate the quality of care they provide. This means there is learning from practice.

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The effectiveness of leaders and managers: good

Staff describe the manager as supportive and effective. Supervision sessions take place in line with the provider’s own policies and procedures. Supervision records demonstrate that children’s experiences are well considered and that staff are consulted and listened to.

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The effectiveness of leaders and managers: good

Staff are supported to attend training. Training, however, is not focused on ensuring staff can meet the specific needs of individual children in their care. Furthermore, some staff have not achieved required qualifications within appropriate timescales.

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The effectiveness of leaders and managers: good

The home’s statement of purpose is kept under review and sets out the aims and objectives of the home. However, staff skills, experience and qualifications are not accurately detailed. Inspection report for children's home: 1240883 5 Children’s records reflect children’s everyday lives. The manager has embedded learning from research and development into practice to ensure children’s progress and experiences are captured in their individual records. Inspection report for children's home: 1240883 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child; and

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child. (Regulation 13 (2)(c)(d))

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Requirement Due date

In particular, the registered person is to ensure that there are appropriate numbers of staff to care for children. These staff should have the relevant training and skills to meet the needs of individual children in their care. 22 March 2023

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Requirement Due date

The registered person must compile in relation to the children’s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1. (Regulation 16 (1)).

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Requirement Due date

Specifically, the registered person must include details of the experience and qualifications of staff in the home’s statement of purpose. 22 March 2023

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or 22 March 2023 Inspection report for children's home: 1240883 7 a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home. (Regulation 32 (3)(b) (4)(a)(b) (5)(a))

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Requirement Due date

The registered person is to ensure that staff complete appropriate qualifications within timescales.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 1240883 8

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Children’s home details

Registered provider: Your Chapter Holdings Limited

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Children’s home details

Registered provider address: Hobart House, Oakwater Avenue, Cheadle Royal Business Park, Cheadle SK8 3SR

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Inspector

Nichola Croft, Social Care Inspector Inspection report for children's home: 1240883 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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