Children's Home run by Cambian Childcare Limited in East Riding of Yorkshire

Inspection report for children’s home: SC460063 1 SC460063 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home is registered to accommodate up to five children with social and emotional difficulties. At the time of the inspection, four children were living in the home.

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Information about this children’s home

The manager registered with Ofsted in November 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: sustained effectiveness

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC460063 2

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Inspection date Inspection type Inspection judgement

15/03/2022 Interim Sustained effectiveness 03/08/2021 Full Requires improvement to be good 17/12/2019 Interim Sustained effectiveness 20/08/2019 Full Good Inspection report for children’s home: SC460063 3

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Overall experiences and progress of children and young people: good

The building is old and large, but the registered manager and staff have made it homely and welcoming inside. Children engage in decorating their own bedrooms and choose the paints and furniture they like. The children help create artwork incorporating their favourite characters from cartoons and films. The many rooms are used for different purposes. The games rooms are stylish and comfortable spaces for the children to enjoy.

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Overall experiences and progress of children and young people: good

The heart of the home is the kitchen and dining area, where children and staff gravitate to. It is modern, well equipped and clean, with a large table in the centre. The children eat together with staff. Healthy eating is encouraged, using colourful and popular recipe books. Each week, the children plan the meals together; and then, whichever child’s choice it is, they help to plan, shop and prepare the meal. This teaches children valuable cooking and budgeting skills and prepares them for independence.

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Overall experiences and progress of children and young people: good

Children build strong and trusting relationships with all of the staff in the home. The children can name staff who they trust. Staff are nurturing and offer appropriate support to children. Staff are warm and empathetic in the way they talk to children. Children are responsive to this. It helps them to feel safe and they learn positive ways to express themselves if they become upset.

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Overall experiences and progress of children and young people: good

There is a strong emphasis in the home on children’s health and well-being. This particularly focuses on emotional health. Staff help the children to work through sensitive issues including mental well-being, sexuality and gender identity. Managers and staff are reflective and adopt strategies advised by health professionals. Staff use various strategies to restore relationships and friendships when these might become strained. There is a strong, nurturing ethos among the staff. This helps children to maintain their emotional well-being.

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Overall experiences and progress of children and young people: good

Staff support children to get involved in a variety of activities in the local community. This helps them to follow and develop their specific interests and make friends. Children are supported to see their families. This gives the children outlets outside of the home and maintains strong relationships.

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Overall experiences and progress of children and young people: good

When children have not been in school, the home has worked with professionals and the children to help them return to school. If children have been too unwell to attend school for any length of time, the home has created space where they can learn, and work supported by staff or tutors. The staff work closely with social workers to ensure that children’s needs are met in all areas of their life. Inspection report for children’s home: SC460063 4

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How well children and young people are helped and protected: good

Children identify trusted adults who they can speak to. Staff have individual discussions with children following any incidents. This helps staff and children to reflect and learn and change their approaches if necessary.

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How well children and young people are helped and protected: good

When there has been a complaint, the registered manager has dealt with it swiftly, appropriately and thoroughly. Conflict is generally well managed. Staff are efficient at de-escalating potential incidents and helping children to maintain relationships in the home.

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How well children and young people are helped and protected: good

Managers update risk assessments following incidents. Incidents are reflected on, and lessons learned are shared with the team. Practical steps are taken after incidents to increase the safety of children. Staff are confident and are clear about the steps they need to take if an incident occurs.

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How well children and young people are helped and protected: good

Children rarely go missing from the home. One child went missing because they wanted to have some free time in the community. When staff identified this, they supported the child to do this safely. There have been no further incidents.

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How well children and young people are helped and protected: good

The registered manager uses feedback from clinical professionals and key working with the children to develop plans, inform risk assessments and strategies to support children’s development. Managers have also involved emergency services to help children understand the risks they face and also to help staff plan a safe response. Children are encouraged to take age-appropriate risks. This helps them grow in confidence.

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How well children and young people are helped and protected: good

An incident took place in the home where the emergency services had to be called to assist staff who were working. There was insufficient experienced and trained staff working to support the children that day. This increased risks to the children.

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How well children and young people are helped and protected: good

Children learn to express their feelings in positive ways and, therefore, manage to avoid becoming upset. This is due to the nurturing ethos in the home. The use of physical interventions is low. However, the registered manager has not monitored these records effectively and ensured that each physical intervention record has been completed accurately and in line with regulation.

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The effectiveness of leaders and managers

Managers have used feedback from the independent visitor to improve the care provided in the home. The independent visitor is thorough and detailed in their approach. Leaders and managers are reflective in their practice, and this supports the home’s child-centred approach. There is a learning culture in the home. Managers inspire the ethos of the home, which is restorative and not punitive.

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The effectiveness of leaders and managers

Managers promote tolerance and diversity. Staff talk with children about their relationships with others living in the home. They sensitively address issues around Inspection report for children’s home: SC460063 5 difference in views and the expression of them. Children describe how this has helped them to understand each other.

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The effectiveness of leaders and managers

Managers carry out reflective staff supervisions regularly. Staff supervisions and team meetings are reflective and child centred, with a focus on positive outcomes for children. Appraisals take place annually and are of a good quality. Staff feel supported by these opportunities to reflect and have protected time to discuss their practice. Staff report feeling supported by the home’s managers.

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The effectiveness of leaders and managers

Training provided equips staff with the skills and knowledge to fulfil their roles effectively. Managers recognise the strengths and weaknesses of the team, and senior leaders and managers are committed to developing the staff in the home.

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The effectiveness of leaders and managers

The registered manager has failed to demonstrate that practice in the home is improved using monitoring and reviewing systems. Reports from the independent visitor and the quality-of-care review report have been submitted late to the regulator.

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The effectiveness of leaders and managers

On one occasion, the registered manager failed to inform the regulator of a significant incident. Appropriate action was taken at the time to safeguard the children, but the regulator was not given the opportunity to have oversight of the manager’s response to ensure this was appropriate. This has the potential to leave children at risk. Inspection report for children’s home: SC460063 6

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Statutory requirements

This section sets out the actions that the registered persons must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards. The registered persons must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(b)) 18 February 2023

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1) (2)(h)) 18 February 2023

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

the effectiveness and any consequences of the use of the measure. and

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")— 18 February 2023 Inspection report for children’s home: SC460063 7 has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(ii)(iv)(vii)(b)(i)(ii)(c))

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Requirement Due date

In particular, this is to ensure that the registered person adds to the record confirmation that they have spoken to the child about the measure taken within five days of it happening.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 18 February 2023

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC460063 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Children’s home details

Responsible individual: Susan Fitzsimmons

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Inspector

Carol Jagger, Social Care Inspector Inspection report for children’s home: SC460063 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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