Children's Home run by Bay View Child Care Limited in Lancashire

Inspection report for children’s home: 2533956 1 Registered provider: Bay View Child Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is privately owned. The provider states in its statement of purpose that it provides care for up to four children who may have social or emotional difficulties.

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Information about this children’s home

The current manager registered with Ofsted in April 2020.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 15 February 2022

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2533956 2

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Inspection date Inspection type Inspection judgement

15/02/2022 Full Good 11/03/2020 Interim Improved effectiveness 21/10/2019 Full Good Inspection report for children’s home: 2533956 3

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outstanding

Transitions into the home are exceptionally well planned. Staff visit the children before moving in. Staff work hard to familiarise children with their new environment, the staff team and the children already living in the home. This helps alleviate any anxieties or worries they may have. Children already living in the home are involved in welcoming children when they move in. They help staff to decorate the child’s bedroom and buy them presents. Children living together get on well and develop positive relationships with each other.

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outstanding

Staff work hard to develop positive relationships with the children. Children told the inspector that the staff are the best thing about living in the home. Staff are nurturing and have an excellent understanding of the children’s backgrounds and needs. Therapeutic approaches are embedded in the staff’s daily interactions with the children. Specialist training and support for staff have been sourced by the manager. This provides staff with the knowledge and understanding to meet the children’s therapeutic needs. As a result, children make exceptional progress in all aspects of their lives.

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outstanding

All children have made excellent progress in respect of their education. One social work professional commented, ‘[name of child] would not be in education if he did not live here.’ Staff work hard to inspire and motivate children’s engagement in education, and they understand the barriers for some children’s engagement. Children attend full time, engage well and are thriving in their placements.

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outstanding

Staff develop strong relationships with children’s families. One parent said, ‘If incidents occur, the staff work with me to address the issues. I feel fully involved in my child’s care.’ Children spend time with their families safely. Staff advocate for children to spend increased lengths of time with those important to them in line with their wishes. Staff work in partnership with social work professionals to ensure that children’s safety and needs are always prioritised.

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outstanding

Children enjoy new experiences and hobbies. One child has had the opportunity to enjoy holidays abroad, which he did not think was ever possible. Another child has been able to develop her love of horses. She enjoys weekly horse-riding and grooming lessons.

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outstanding

Children feel listened to. They are provided with a variety of opportunities to have their voices heard. Bespoke monthly feedback forms allow children to give their feedback on issues relevant to their personal circumstances. Any requests are responded to promptly and children are informed of this.

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outstanding

The manager recognises when children’s needs are not being met and when the safety and well-being of the other children are compromised. She takes appropriate Inspection report for children’s home: 2533956 4 action to ensure that suitable alternative placements are identified. When children move on from the home, staff maintain contact and continue to celebrate special occasions and milestones with them. This demonstrates the strong and positive relationships children develop when living in the home.

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outstanding

Staff have an excellent understanding of children’s risks. They support children exceptionally well to overcome difficulties. When issues arise, staff respond promptly. Staff seek guidance and advice from the home’s counsellor and psychologist. This enables staff to respond effectively to the child’s therapeutic needs.

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outstanding

Children have developed strong and trusting relationships with the staff team. This provides them with a sense of safety and security in the home. As a result, children develop the emotional resilience required to access specialised therapeutic intervention.

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outstanding

Children’s records and plans are detailed and provide staff with clear strategies to follow. The manager has implemented new risk and behaviour management records to ensure that they reflect the child’s voice. Children’s backgrounds and histories are reflected throughout and provide an excellent and comprehensive understanding of children and their needs.

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outstanding

Staff have an excellent understanding of children’s triggers. This means that staff can support children to recognise and manage their emotions. The strong relationships between staff and children mean that incidents of challenging behaviour are managed well, through effective de-escalation. Consequently, incidents of challenging behaviour have reduced. Strategies are developed in partnership with children. This means that staff respond to children in their preferred style.

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outstanding

Risks of going missing from the home have significantly reduced for all children in the home. There have not been any incidents of children being missing. However, staff remain vigilant when risks for some children have been previously high. When children leave the home without authorisation, staff follow them. The strong relationships and use of therapeutic approaches with children at times of crisis help to de-escalate situations well.

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outstanding

Incidents of physical intervention have reduced. When incidents do occur, they are managed well. When children have been held by staff, this has been necessary to safeguard the child and others. Debriefs are completed with the children and the staff. However, debrief records are not dated, and some records do not include the author. Inspection report for children’s home: 2533956 5 Children are happy and settled in the home. When allegations are made, the child’s physical and emotional well-being are prioritised. Investigations are thorough and restorative work is completed with staff and children.

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The effectiveness of leaders and managers: outstanding

The home is managed by a qualified and experienced manager. She is inspirational and motivational. She is a positive role model for the staff and children and has high expectations of her team.

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The effectiveness of leaders and managers: outstanding

The manager is actively involved in the daily care provided to the children. She adopts a strong multi-agency approach in caring for the children. Excellent relationships have been developed with professionals involved in the children’s care. The manager is a strong advocate for children and will challenge professionals when decisions are made that are not in their best interests.

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The effectiveness of leaders and managers: outstanding

The manager goes above and beyond to ensure that children are provided with consistent care. There have been several staffing changes since the last inspection. However, the children are now cared for by a stable staff team. Staff are passionate and enthusiastic in their roles. They provide a positive and uplifting atmosphere in the home.

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The effectiveness of leaders and managers: outstanding

Staff say they enjoy working in the home and they feel well supported. Professional development is promoted by the manager. She works hard to ensure that the staff have the knowledge and skills they require to provide excellent care to the children. The manager values her staff team and supports the staff exceptionally well. The introduction of ‘daily shout outs’ and employee of the month provides staff with recognition and appreciation in their roles. The manager works hard to show her appreciation of the staff team and provides team-building opportunities.

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The effectiveness of leaders and managers: outstanding

Staff benefit from regular supervision sessions. These are reflective and child focused. Bespoke training sessions and workshops in team meetings provide staff with up-to-date research models and knowledge to improve the care provided to children. Furthermore, the manager has sourced specialist therapeutic training for staff. This has provided them with excellent knowledge and skills to support the children’s individual needs.

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The effectiveness of leaders and managers: outstanding

The monitoring systems and trackers that the manager has implemented allow her to monitor the progress of the children and staff. They identify areas of further development. Inspection report for children’s home: 2533956 6

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Recommendations

 The registered person should ensure that records of incidents and debriefs with staff and children reflect who has had oversight of these, and that these records are undertaken within timescales. Specifically, that records of managerial oversight for incidents are signed and that records of debriefs are dated accordingly. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 50, paragraph 9.60)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2533956 7

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Children’s home details

Registered provider: Bay View Child Care Limited

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Children’s home details

Registered provider address: Core Assets, Malvern View, Saxon Business Park, Hanbury Road, Stoke Prior, Bromsgrove B60 4AD

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Children’s home details

Responsible individual: Christopher Thompson

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Inspector

Claire Hobbs, Social Care Inspector Inspection report for children’s home: 2533956 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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