Children's home run by Flourish (Gloucestershire) Limited

Inspection report for children’s home: 2651501 1 Registered provider: Flourish (Gloucestershire) Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately operated home provides care for up to two children who have learning disabilities.

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Information about this children’s home

This home registered in October 2021. The manager registered with Ofsted in May 2022, and they lead this home and one of the provider’s other homes.

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Information about this children’s home

This is the home’s first full inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2651501 2

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Recent inspection history

Not previously inspected Inspection report for children’s home: 2651501 3

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Overall experiences and progress of children and young people: good

The child who lives at the home is making good progress. They enjoy living in the spacious, warm and well-furnished home. Staff have built strong, positive and nurturing relationships with him. These were observed throughout the visit. The child spoke warmly about the staff who care for him. He feels that his views are important to the staff.

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Overall experiences and progress of children and young people: good

The child’s plans reflect his current and emerging needs. These plans provide clear guidance for staff on how to support him. The child’s voice is evident throughout the plans. However, some of the language that is used in the plans is not child-focused.

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Overall experiences and progress of children and young people: good

Staff hold important conversations with the child that are related to a range of topics. The records of these discussions clearly reflect the child’s views, but there is a lack of consistency in recording the staff’s response. The manager has already identified this as an area for improvement.

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Overall experiences and progress of children and young people: good

Positive feedback was received from the child’s parent, social worker, independent reviewing officer and education provider. All spoke of how well the child has settled and the progress he is making. The child’s parent said that the staff regularly contact her, and she feels involved in the decisions that are made about her child.

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Overall experiences and progress of children and young people: good

The child’s health needs are well met. Staff ensure that he attends the appropriate health appointments. Recently, the child was admitted to hospital with an illness. Staff provided him with support throughout this time and helped with his recovery.

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How well children and young people are helped and protected: good

The child is helped by staff to stay safe at the home. Staff have a clear understanding of their safeguarding responsibilities, which is supported by effective training. Staff will raise concerns appropriately, and these are dealt with swiftly. Safeguarding events are reported to the appropriate professionals, with prompt action being implemented to safeguard the child.

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How well children and young people are helped and protected: good

Behaviour is appropriately managed. Records of behavioural events are detailed and reflect the cause of the incident, the incident itself and the conversation with the child after the event. The manager regularly reviews and reflects on these events, providing feedback to staff on what lessons have been learned and how to use this to develop their practice.

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How well children and young people are helped and protected: good

The child who currently lives at the home has not been subject to any restraint. For the previous child, who was at the home for a short time, there were six incidents of restraint. Restraint was used to safeguard the child and/or staff. Records of these interventions are of good quality and contain all the required information. The Inspection report for children’s home: 2651501 4 manager holds meaningful conversations with the child and staff to provide support and identify additional strategies to help.

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How well children and young people are helped and protected: good

Risk is managed appropriately, and staff support the child to develop their understanding of risk. Risk management plans are updated following events or when the child’s needs change.

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How well children and young people are helped and protected: good

The home is using a restrictive practice. A door sensor is active on the child’s bedroom door. The use of such measures is based on the child’s behaviour that was exhibited before they came to live in the home, and it is not a current issue. The manager must develop a strategy to move away from the use of this restrictive practice.

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How well children and young people are helped and protected: good

Staff who work at the home and agency staff are vetted through appropriate safer recruitment practices.

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The effectiveness of leaders and managers: good

Leaders and managers have a clear understanding of the home and the areas for development. One child had to move on from the home because the new and inexperienced team could not meet his needs. Leaders and managers carried out a good-quality review of the events that led to the child being asked to leave. Information from the review is being used to develop the team.

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The effectiveness of leaders and managers: good

Staff are positive about their work and the home’s future. They demonstrate a good understanding of the child’s needs and how these are to be met. They are ambitious for the child and see so much potential in him.

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The effectiveness of leaders and managers: good

Staff feel well supported and listened to by leaders, managers and each other. Staff receive good-quality, formal supervision that helps them reflect on their practice and develop their skills. When needed, leaders and managers address practice concerns in a supportive and developmental way. Inspection report for children’s home: 2651501 5

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Recommendations

 The registered person should ensure that staff carefully consider the language that is used in children’s plans and records to ensure that they are consistently child-focused. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that records of important conversations that are held with children include information about the guidance and support the staff provide. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 39, paragraph 8.11)  The registered person should keep the use of any restrictive practice under regular review and identify ways to safely reduce its use. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 49, paragraph 9.60)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2651501 6

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Children’s home details

Registered provider: Flourish (Gloucestershire) Limited

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Children’s home details

Registered provider address: 27 Westend Office Suites, Westend, Stonehouse GL10 3FA

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Children’s home details

Responsible individual: Samantha Summers

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Inspector

Wendy Anderson, Social Care Inspector Inspection report for children’s home: 2651501 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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