Children's home run by PJL Healthcare Limited in Wealden

Inspection report for children's home: SC486879 1 SC486879 Registered provider: PJL Healthcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. It is registered to provide care for up to five children with social and emotional difficulties. There were three children living in the home at the time of the inspection.

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Information about this children’s home

In this report, the staff are referred to as ‘adults’, as this is the term which is used in the home.

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Information about this children’s home

The manager has been registered with Ofsted since 13 January 2023.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 1 December 2021

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: SC486879 2

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Inspection date Inspection type Inspection judgement

01/12/2021 Full Outstanding 07/10/2019 Full Good 01/05/2018 Full Good 16/05/2017 Full Good Inspection report for children's home: SC486879 3

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outstanding

Children receive high-quality care that makes them feel valued and secure. Every child in this home has made significant and meaningful progress from their starting points.

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outstanding

Children make and sustain excellent relationships with the long-standing and consistent team of adults. The adults provide a safe and homely environment that is based on love and respect for all the children. Children are valued and their voices are heard. They have positive experiences because of the consistent and predictable routines, and structure that they understand.

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outstanding

Children moving into the home are fully supported during the process. They are provided with choice and their views are carefully considered in any decisions. A clearly planned matching process is undertaken, followed by thoughtful transitions into the home. Children already living in the home support new children, to help them feel welcome.

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outstanding

All children achieve a high level of attendance at school. Adults are keenly interested in the children’s education. They invest significant time and energy to encourage, support and, when necessary, motivate the children to be interested in learning. Adults work closely with each child’s school to provide individual support and enhance the child’s learning. This results in children making significant academic progress.

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outstanding

There is excellent attention given to children’s health needs. Children’s physical, emotional and psychological needs are met by adults who receive guidance from qualified practitioners. Children have access to mental health practitioners, including private therapy that meets the children’s individual needs.

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outstanding

Children’s voices are central to the running of the home. Their views and wishes about all aspects of their lives are listened to. Children are actively encouraged to be part of formulating their care plans and their goals and targets. Their progress is captured in detailed learning journals. As a result, they are more confident and readily share their wishes and feelings.

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outstanding

Adults celebrate successes, no matter how small, and are very proud of the children. This helps children to feel positive about themselves and enhances their self- esteem. The adults place great emphasis on children making memories, having fun, and sharing experiences that they can cherish and remember forever. One child said, ‘We have loads of fun.’ Events are beautifully captured in memory books and photo albums. Inspection report for children's home: SC486879 4 Adults value difference and create a respectful culture. The home is maintained to a very high standard. The countryside surrounding the home allows children to experience natural wildlife, as well as having pets in the home. This provides an opportunity for the children to develop empathy, care for others and take responsibility.

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outstanding

Adults recognise the value of continued family relationships. Children are sensitively supported to safely enjoy time with their families and other individuals who are important to them.

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outstanding

Children are safeguarded. The strength and consistency of the safe relationships that children have with the adults make children feel secure. Children say that they feel safe and that the adults protect them. Staff understand their responsibilities and know how to respond to safeguarding concerns.

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outstanding

Children benefit from a calm and measured approach from adults. There have been no physical interventions. There is a strong focus on supporting children to reflect on challenges and frustrations to develop more positive strategies to manage these. Adults are positive role models for the children, who experience a culture of respect and tolerance. This underpins an embedded expectation that there are positive ways to resolve differences and frustrations while respecting other people.

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outstanding

Consequences are rarely given. When used, they are carefully considered, proportionate and restorative in nature. Children have opportunities to complete reparation to support their learning, repair relationships and reduce the potential to repeat behaviours.

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outstanding

Children are well supported to understand risks when accessing the internet. This includes adults holding workshops to develop the children’s knowledge. Therefore, children are kept safe when playing and working online.

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outstanding

Social workers speak highly of the level of communication that they have with adults and their prompt responses when issues arise which may impact on a child’s well- being or safety. Records demonstrate that external agencies are promptly informed of any incidents.

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The effectiveness of leaders and managers: outstanding

The registered manager is passionate and motivates staff. He knows each child well and has high aspirations for each one of them. His enthusiasm and engagement with the children and the team inspire the adults, who, in turn, appreciate his modelling of good practice and care. One adult said, ‘The manager is always available and works shifts to ensure he knows, understands and has relationships with the children.’ Inspection report for children's home: SC486879 5 The adults fully understand their roles and responsibilities. They demonstrate that exceptional childcare practice is imperative to the progress and development of the children. Adults’ practice is enhanced by effective supervision, appraisals, motivational team meetings and research into trauma-informed practice. These promote reflection and learning and provide opportunities for personal and professional development.

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The effectiveness of leaders and managers: outstanding

Monitoring systems which help leaders to track and review progress are exceptional. All documents and plans are reviewed by leaders at regular and frequent intervals. Through this monitoring and oversight, the manager has knowledge of the children’s day-to-day experiences and a well-rounded view of the progress that the children are making, as well as of adults’ safeguarding practice and the quality of care children are receiving. On one isolated occasion, the review of an incident was not recorded. However, this had no impact on the safety or welfare of the child.

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The effectiveness of leaders and managers: outstanding

Feedback from professionals is exceptionally positive. Comments include that the quality of care is excellent and that support for families is non-judgemental and supportive of both the child and their family. Close joint working with families and other professionals ensures that children receive high-quality care and support.

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The effectiveness of leaders and managers: outstanding

The combination of exceptionally strong leadership and the quality of the care provided creates an environment in which adults are proud to work and children are proud to live. Inspection report for children's home: SC486879 6

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Recommendation

 The registered person should ensure they make best use of internal monitoring and that reviews of incidents are recorded to support lessons learned and sustain good practice. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: SC486879 7

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Children’s home details

Registered provider: PJL Healthcare Limited

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Children’s home details

Registered provider address: Mayfield House, East Street, Mayfield, East Sussex TN20 6TZ

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Inspectors

Rebecca Fisher, Social Care Inspector Tony Waite, Social Care Inspector Inspection report for children's home: SC486879 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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