Children's home run by Blue Mountain Homes Ltd

Inspection report for children’s home: 1259419 1 Registered provider: Blue Mountain Homes Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is privately owned and provides care for one child or young person who may have social and emotional difficulties.

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Information about this children’s home

The registered manager is qualified and experienced.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 15 December 2021

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 1259419 2

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Inspection date Inspection type Inspection judgement

15/12/2021 Full Good 03/03/2020 Full Good 28/11/2018 Full Good 26/09/2018 Full Inadequate Inspection report for children’s home: 1259419 3

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outstanding

The child living at this home receives an exceptionally good standard of care. Staff provide the child with care that creates positive memories and experiences. The staff provide highly effective support to enable the child to make positive progress in all aspects of their development.

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outstanding

The staff provide excellent support to progress the child’s education. Staff engage in meetings with the school and other external professionals to ensure the child gets the support needed to help them make excellent progress. Staff are creative with activity-based education and consider how the child learns best. One family member said, ‘The extra provisions for education to supplement [child’s name] school attendance is excellent.’

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outstanding

The child moved into the home in a very well-planned manner. The approach of staff to supporting new children coming into the home involves very good work with external professionals. As a result, the manager and staff have an in-depth understanding of the child and their needs before their move to the home. The manager ensures that the children’s guide is adapted to suit the child’s needs. A social worker said, ‘I was blown away with the effort and investment you [staff] have shown to [name of child] throughout the transition period.’

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outstanding

Staff understand the importance to the child of spending time with their family. Family time with immediate and extended family is very well supported by staff and takes place regularly. The child enjoys positive time with their family, including activities in the community. This is crucial to help the child maintain their identity and these crucially important relationships.

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outstanding

The child lives in a home that is well presented and feels like a family home. The child’s bedroom is personalised and decorated to a very high standard. This provides children with a comfortable home they can be proud of.

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outstanding

Staff recognise and celebrate children’s progress. Regular key-work sessions provide the opportunity for staff to share with the child the positive progress they are making. A member of staff said, ‘[Name of child] has come on leaps and bounds and I believe with the continued support we will help [name of child] achieve goals.’

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outstanding

The staff understand the risks and vulnerabilities of the child and these are documented in detailed risk assessments. The risk assessments help staff plan effectively how to recognise and respond to risk-taking behaviours. The manager has an efficient system to track the child’s behaviour each month. A social worker Inspection report for children’s home: 1259419 4 said, ‘They [staff] have been really adaptive as a result.’ This enables a broader understanding of more worrying behaviours, and this helps keep the child safe.

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outstanding

Staff are committed to achieving positive outcomes for the child. They have excellent understanding of the child’s care plan and how to progress this. An external professional said, ‘I found the support, engagement, care and passion for [name of child] from staff exemplary.’

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outstanding

Staff manage significant incidents very well. Staff receive training which considers the child’s individual needs. They use distraction techniques and emotional reassurance to prevent the child coming to any harm. When physical intervention is needed, these incidents are recorded to a high standard and include reflection with the manager. An opportunity to debrief is always offered to the child. This helps them understand the reasons for the intervention and consider ways to manage strong feelings differently in the future.

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outstanding

The child is safer because of the rigorous vetting and checking of prospective new staff by the manager. The pre-employment vetting of staff is thorough and likely to deter unsuitable adults from seeking employment working with children. Use of agency staff is minimal, which provides children with consistency of care provided by staff they know.

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The effectiveness of leaders and managers: outstanding

Staff greatly enjoy working at the home and care deeply about the child. They are invested in helping the child to make positive progress. One member of staff said, ‘We make sure we attend to their practical, physical and emotional needs and give them a caring and fun family environment.’

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The effectiveness of leaders and managers: outstanding

Staff have an inspiring manager. One member of staff said the manager provides ‘excellent guidance’. The staff feel supported by their manager and have regular individual supervision meetings with the manager which consider their development, safeguarding and their home life. Several members of staff interviewed spoke of the home feeling like a family, where they all work together.

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The effectiveness of leaders and managers: outstanding

Team meetings have a clear agenda and take place regularly, with staff contributing to the agenda. Team meetings celebrate success for the child and provide time for staff to reflect on their practice. Staff agree that team meetings are supportive and inclusive of the whole staff group. This supports staff development and is a positive factor in the care provided to children.

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The effectiveness of leaders and managers: outstanding

The manager understands the importance of having thorough quality assurance systems. These systems enable the manager to continually evaluate the care and support given to the child. Additionally, the staff develop and improve their skills in providing care to children because of the constant re-evaluation processes. The manager and staff are completely invested in the child meeting their full potential and spoke proudly of their achievements. As a result, the child is receiving care that is kind and consistent and enables them to thrive. Inspection report for children’s home: 1259419 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1259419 6

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Children’s home details

Registered provider: Blue Mountain Homes Ltd

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Children’s home details

Registered provider address: 17 Leeland Mansions, Leeland Road, West Ealing, London W13 9HE

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Children’s home details

Responsible individual: Pradeep Manaktala

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Inspector

Kathryn Hurley, Social Care Inspector Inspection report for children’s home: 1259419 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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