Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC456857 1 SC456857 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The provider states in their statement of purpose that they provide care for one child with EBD (social and emotional difficulties). This home is run by a private organisation.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC456857 2

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Inspection date Inspection type Inspection judgement

19/05/2021 Full Good 03/01/2020 Interim Sustained effectiveness 04/09/2019 Full Good 25/02/2019 Interim Improved effectiveness Inspection report for children’s home: SC456857 3

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Overall experiences and progress of children and young people: good

One child has lived at the home for several years. As a result, they have built up strong relationships with the staff team. The child feels ready for their next move and says the staff have helped them to get to this stage.

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Overall experiences and progress of children and young people: good

The physical health needs of the child are met. However, delays in appropriate mental health support mean that the staff have found it difficult to engage and support the child in different areas of their life, including education.

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Overall experiences and progress of children and young people: good

The staff find creative ways of delivering education in the home and have appropriately raised concerns with the child’s placing authority. However, the absence of a solution to this and the consequent lack of routine and structure further impact the child’s emotional well-being.

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Overall experiences and progress of children and young people: good

Time with family is supported by the staff team, and there has been progress made with regards to how this is arranged. A parent of the child said, ‘I love them being there. They feel comfortable and that makes me feel comfortable.’

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Overall experiences and progress of children and young people: good

The child has engaged in their independence preparation, and the staff are good advocates for the child with regards to their wishes and feelings for their future plans.

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Overall experiences and progress of children and young people: good

The home has been redecorated since the last inspection. However, there are some areas that still require attention, including the child’s bedroom floor, which needs to be replaced and repainted.

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How well children and young people are helped and protected: good

The child has made significant progress with regards to her behaviour and how she manages it. Risk management plans are clear and evidence a decrease in incidents. This means that the child has learned new strategies to be able to manage situations they find difficult. One professional said the child has made ‘tremendous progress’ since moving into the home.

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How well children and young people are helped and protected: good

The child is aware of how to make a complaint and is supported to do so. As a result, the child feels listened to and that their experiences are important. Staff support the child throughout the process and ensure they are provided with the outcome of any complaint that they have made. Where necessary, referrals have been made to the local authority designated officer.

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How well children and young people are helped and protected: good

When consequences are used to help support the child’s behaviour, they are restorative in nature and discussed with the child. The child’s views on consequences are considered, and the manager reports on their effectiveness. Inspection report for children’s home: SC456857 4 The trusting relationships between the staff and the child mean that the child speaks openly with them about things they are worried about. This means that the staff can support the child effectively and ensure that the child is appropriately safeguarded.

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How well children and young people are helped and protected: good

When room searches have been carried out to minimise risk, these have been completed sensitively and with the child’s knowledge.

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The effectiveness of leaders and managers: good

The manager is suitably experienced and is currently completing her qualification. She is supported by a knowledgeable and experienced deputy manager.

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The effectiveness of leaders and managers: good

The manager makes good use of monitoring systems in the home and actively seeks feedback to make improvements. However, the manager does not always have full oversight of the process and outcome of complaints made. This has not impacted on children but has the potential to do so.

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The effectiveness of leaders and managers: good

Staff say they feel supported and listened to. Supervisions are held regularly and offer staff the opportunity to reflect on their practice. However, staff appraisals lack an assessment of their performance and do not include feedback from professionals and children.

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The effectiveness of leaders and managers: good

The manager is a good advocate for children and will confidently challenge professionals when needed. This ensures that the child’s needs and views are represented.

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The effectiveness of leaders and managers: good

Regular team meetings are well attended and ensure that the staff have all the information they need. Children are invited to the meetings, and there are clear action plans in place.

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The effectiveness of leaders and managers: good

The home’s development plan is regularly reviewed and updated. However, the manager has not reviewed the statement of purpose to ensure it is reflective of the home’s current staffing situation. Inspection report for children’s home: SC456857 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a)(b) (2)(c)(i))

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Requirement Due date

This relates specifically to the replacement of the children’s bedroom floor and the redecorating of their bedroom. 3 March 2023

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Requirement Due date

The registered person must establish a procedure for considering complaints made by or on behalf of children.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (1) (3))

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Requirement Due date

This relates specifically to the manager ensuring that all information related to any complaint made is centrally located. This also relates to the manager having oversight and evaluating the outcome of complaints. 3 March 2023

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met; and 3 March 2023 Inspection report for children’s home: SC456857 6 children receive advice, services and support in relation to their health and well-being.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment and other services as the child may require. (Regulation 10 (1)(a)(b) (2)(c))

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Requirement Due date

This relates specifically to children receiving mental health support in a way that meets their needs.

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Recommendations

 The registered person should ensure that staff have their performance and fitness to carry out their role formally appraised at least once annually. This appraisal should consider, where reasonable and practical, the views of other professionals who have worked with the staff member over the year and children in the home’s care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.5)  The registered person should keep the statement of purpose under review and make necessary changes. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC456857 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Kerri Lynch-Mahoney, Social Care Inspector Inspection report for children’s home: SC456857 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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