Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: 1236620 1 Registered provider: Cambian Childcare Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care for up to four children who have social, emotional and/or behavioural needs. At the time of the inspection, there were two children living in the home. Three children had moved out of the home during the period between inspections. The manager registered with Ofsted in July 2022.

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Information about this children’s home

The home is part of a large private organisation, and the company employs its own clinical team. This resource is shared between this home and four other homes within the organisation.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 21 September 2021

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 1236620 2

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Inspection date Inspection type Inspection judgement

21/09/2021 Full Good 10/07/2019 Full Good 12/11/2018 Interim Improved effectiveness 05/06/2018 Full Good Inspection report for children’s home: 1236620 3

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Overall experiences and progress of children and young people: good

Children living in this home are making good progress from their starting points. Both children are attending education. This is a particular achievement for one child, who had not been attending school before moving into the home.

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Overall experiences and progress of children and young people: good

Children report that they feel staff have helped and supported them. Staff nurture their interests and facilitate the opportunity for children to spend time with friends and family. Children feel comfortable to invite friends back to their home, which allows them to reciprocate and accept invitations from their peers.

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Overall experiences and progress of children and young people: good

Family members spoke positively about their experiences of working with staff and how staff have supported their relationship with the child.

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Overall experiences and progress of children and young people: good

Complaints from children are dealt with appropriately, with children being supported and involved in the process.

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Overall experiences and progress of children and young people: good

The home is well maintained and feels warm and welcoming. Communal areas are tailored to the needs of the children, allowing for relaxation and activities. Outdoor space is used but requires further attention to bring it up to the standard of the home’s interior.

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How well children and young people are helped and protected: good

Children are kept safe in this home. When children go missing from care, prompt action is taken to follow or find the children. A clear protocol is in place to minimise delay. Staff communicate with other professionals to ensure a full and coordinated response to bring the child home safely.

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How well children and young people are helped and protected: good

External professionals praised the staff team for being child-focused and having effective communication.

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How well children and young people are helped and protected: good

The registered manager and staff work closely with the clinical team to find the best way to work with and support the children. Staff have embraced a therapeutic method with one child who has required a calm and consistent approach. The child’s wider network has been included in this approach to increase effectiveness.

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How well children and young people are helped and protected: good

Children’s plans are generally well written and updated in a timely manner. However, the actions staff are required to take following self-harm incidents and to monitor the safe use of phones are not explicitly recorded and need to be more robust.

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How well children and young people are helped and protected: good

Children have individual plans devised in respect of their needs. However, children are not always involved in developing or reviewing their plan, and there are some inconsistencies in the plans capturing the child’s feedback and views. Records do not Inspection report for children’s home: 1236620 4 always show the author of the document and who it has been shared with and when.

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The effectiveness of leaders and managers: good

The registered manager has been in post for 11 months. In this time, she has sought to bring about many changes in the home to improve practice, with the support of a strong senior leadership team. The registered manager is passionate about the home and her role. She accepts feedback and puts this into practice quickly.

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The effectiveness of leaders and managers: good

Improved staff morale is attributed to staffing changes that have been made since the last inspection. Staff report that they enjoy working at the home. The registered manager has recently been joined by a deputy manager to support the home, providing good management oversight.

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The effectiveness of leaders and managers: good

Staff receive effective training that has allowed them to implement therapeutic approaches with the children effectively.

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The effectiveness of leaders and managers: good

Supervision of staff is regular, and the discussions are well recorded. However, some documents would benefit from the names of the authors, and the people the documents have been shared with, being recorded more thoroughly.

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The effectiveness of leaders and managers: good

The manager has a good level of oversight of the care that the children receive and understands their needs. Leaders and managers share information with appropriate people and organisations when necessary and advocate for the children in their care. Other professionals are challenged when required.

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The effectiveness of leaders and managers: good

Leaders and managers need to ensure that paper files are kept securely. Inspection report for children’s home: 1236620 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry.

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Requirement Due date

in a secure place after the child has ceased to be accommodated in the home. (Regulation 36 (1)(a)(b)(c) (2)(d))

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Requirement Due date

In particular, ensure that the record accurately captures the people involved in the discussion that is being recorded and ensure that records are archived securely and promptly after a child has left the home. 30 April 2023

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who—

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Requirement Due date

develop positive relationships with them;

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Requirement Due date

take their views, wishes and feelings into account in relation to matters affecting the children’s care and welfare and their lives.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff— 30 June 2023 Inspection report for children’s home: 1236620 6 help each child to understand how the child’s views, wishes and feelings have been taken into account and give the child reasons for decisions in relation to the child; and

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Requirement Due date

help each child to prepare for any review of the child’s relevant plans and to make the child’s views, wishes and feelings known for the purposes of that review. (Regulation 7 (1)(a)(b)(c) (2)(a)(iii)(vi))

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Requirement Due date

In particular, ensure that children are involved in making their plans, and part of any reviews with their thoughts and comments captured, effectively and consistently.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; and

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(b)) 28 February 2023

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Recommendation

 The registered person should ensure that the children’s home, including the outside space, provides a nurturing, supportive and homely environment that meets the needs of the children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9) Inspection report for children’s home: 1236620 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1236620 8

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Katie Ratcliffe, Social Care Inspector Carla Simkiss, Social Care Inspector Inspection report for children’s home: 1236620 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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