Jarrold & Sons Limited

Further education and skills inspection report

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Inspection dates: 13 to 15 December 2022

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Apprenticeships Good Provision for learners with high needs Good Overall effectiveness at previous inspection Not previously inspected

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Information about this provider

Jarrold and Sons Ltd (Jarrold Training) is an independent learning provider based in Norfolk. Jarrold Training secured funding for training apprentices in March 2018. Apprenticeship provision is based in Norwich, where most of the training takes place. In addition, Jarrold Training provides training in employers’ premises. At the time of the inspection, Jarrold Training had five apprentices in learning, aged 19 and above. Apprentices work towards level 3 standard qualifications in team leadership. There are no apprentices with special educational needs. Jarrold Training does not use subcontractors for any of its funded work. 13 to 15 December 2022

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What is it like to be a learner with this provider?

Apprentices develop confidence over the course of their learning. They complete detailed personal and professional profiles from the start of their apprenticeship. This enables them to identify the key knowledge and skills they need to succeed as team leaders. Consequently, they quickly gain the confidence to manage staff successfully through significant change and implement new systems, such as changing shift patterns.

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What is it like to be a learner with this provider?

Apprentices value the high-quality, sector-specific teaching and learning experience they receive. Apprentices who work in the marine and freshwater science industry work through real-life maritime case studies. This enables them to embed their learning fully. As a result, apprentices improve their motivation and apply themselves effectively to their studies and work.

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What is it like to be a learner with this provider?

Apprentices develop a good awareness of fundamental British values and equality and diversity during their programme. They apply these principles in their personal and professional lives. Apprentices in manufacturing leadership roles consider how best to manage working relations between Russian and Ukrainian employees effectively. Team leader apprentices are sensitive to the needs of staff with caring responsibilities at home.

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What is it like to be a learner with this provider?

Apprentices feel safe and know how to keep themselves safe. Apprentices working in manufacturing are confident to implement safety training for their staff and introduce new safety measures. Apprentices who work with children understand the importance and application of safeguarding practices in their daily work.

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better?

Senior leaders have created a successful curriculum that sets high expectations for apprentices. Senior leaders have worked with local employers and external partners to design a curriculum that is professionally ambitious. Senior leaders added a professional membership qualification as part of the apprenticeship and offer web-based training, such as dashboard analysis. Staff make good use of links with employers to ensure that apprentices’ mentors contribute effectively to the learning experience. As a result, apprentices and employers meet the aspirational expectations of the provider.

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better?

Most apprentices make prompt progress in developing relevant, new knowledge, skills and behaviours. Apprentices reflect on their previous learning and analyse how they applied it to their work before each new training session. They present their reflections to their peers at the end of sessions. Apprentices complete feedback sheets, which they use to track their progress over time, building knowledge of behavioural traits, management techniques, and risk management. This enables them to improve their learning and the performance of their teams. As a result, 13 to 15 December 2022

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apprentices communicate difficult messages successfully to their teams and improve efficiency in the workplace.

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Trainers make good use of assessment. They know their apprentices well and skilfully guide apprentices to build upon their existing knowledge, skills and behaviours. Trainers carry out thorough and rigorous initial assessments, using role play, personal profiling and self-reflection to determine apprentices’ starting points. Trainers use assessment strategies effectively to ensure that apprentices understand and can apply what they have learned to their practice. Apprentices manage complex meetings and understand the impact of body language when supervising their teams. Trainers prepare apprentices thoroughly for their end-point assessments by developing their creative and evaluative skills. As a result, most apprentices who complete their apprenticeship pass with high grades.

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Senior leaders have ensured that the quality of teaching and learning is good and highly relevant to apprentices’ job roles. Senior leaders have created a supportive culture for their staff and promote their well-being. Training staff are highly experienced sector experts, with significant, relevant experience in management and training. Senior staff use annual appraisals effectively to ensure that trainers’ skills and knowledge remains current. In addition, senior leaders use one-to-one meetings to identify and acknowledge trainers’ key strengths and provide focused professional development. This includes developing effective strategies for trainers to support apprentices with learning difficulties.

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Senior leaders do not ensure that apprentices benefit from the targeted, specialist support they need to develop their mathematical skills and pass their qualifications. Apprentices who have already achieved the required level of qualification do not develop their mathematical skills further. Apprentices do not benefit from targeted teaching to improve their skills in areas such as data analysis. Those without the required level of mathematics qualifications do not have the specialist support they need to develop new skills. As result, too many apprentices do not successfully complete these qualifications at their first attempt.

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Apprentices do not receive good information on their next steps in education and training. Jarrold Training offers a small range of apprenticeships, with limited progression routes. Staff do not routinely identify qualifications that are available locally or support apprentices to access these. Consequently, apprentices are insufficiently informed on how to progress to the next stage of their education or training.

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Senior leaders have effective arrangements for governance. They have enhanced governance arrangements by appointing a new governor with expertise in education. This governor is effective in responding to senior leaders’ enquiries, such as how to improve staff understanding of safeguarding. Those responsible for governance provide effective challenge to ensure that curriculum planning is effective. 13 to 15 December 2022

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Safeguarding

The arrangements for safeguarding are effective.

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Safeguarding

Senior leaders have developed a strong culture of safeguarding across the organisation. Senior leaders have recruited a mental health first aider, who is also a trained coach. Apprentices and their families have received help for their well-being to better manage their mental health, particularly during the pandemic. As a result, apprentices remain in learning, and most successfully complete their apprenticeships.

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Safeguarding

Apprentices have a good understanding of the risks associated with terrorism and extremism. Apprentices who work in manufacturing are clear about the risks of eco-terrorism in their local area. They know how to take additional precautions when storing potentially harmful agricultural chemicals.

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What does the provider need to do to improve?

 Ensure that apprentices continue to develop their mathematics skills throughout their apprenticeship. Ensure that those apprentices who have yet to achieve their mathematics qualifications benefit from the targeted, specialist support they need to develop their mathematical skills and pass their qualifications.  Ensure that apprentices have good information and an understanding of how to progress in their next steps in education and/or training. 13 to 15 December 2022

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Provider details

Address St. James Mill 12-20 Whitefriars Norwich NR3 1SH

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Provider details

Website https://www.jarroldtraining.co.uk/

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Provider details

Principal, CEO or equivalent Susie Jarrold

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Provider details

Provider type Independent learning provider

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Provider details

Date of previous inspection Not previously inspected

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Provider details

Main subcontractors None 13 to 15 December 2022

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Information about this inspection

The inspection team was assisted by the head of apprenticeships, as nominee. Inspectors took account of the provider’s most recent self-assessment report and development plans, and the previous inspection report. The inspection was carried out using the further education and skills inspection handbook and took into account all relevant provision at the provider. Inspectors collected a wide range of evidence to inform judgements, including visiting learning sessions, scrutinising learners’ work, seeking the views of learners, staff and other stakeholders, and examining the provider’s documentation and records.

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Inspection team

Chris Bealey, lead inspector Ofsted Inspector Philip Elliott Ofsted Inspector Ruth Harrison Ofsted Inspector Kerry Payne Ofsted Inspector 13 to 15 December 2022

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regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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