Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC451174 1 SC451174 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is one of a number of children’s homes run by a large private organisation. The home is registered to provide care for up to two children who may have social and emotional difficulties and/or learning disabilities.

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Information about this children’s home

The registered manager post has been vacant since 3 October 2022. A new manager has been appointed and is applying for registration.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC451174 2

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Inspection date Inspection type Inspection judgement

08/03/2022 Full Good 20/02/2020 Interim Sustained effectiveness 11/06/2019 Full Good 26/06/2018 Full Requires improvement to be good Inspection report for children’s home: SC451174 3

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Overall experiences and progress of children and young people: good

At the time of this inspection, there was one child living at the home. The child moved into the home in September 2022. They have settled in quickly and were warmly welcomed by staff. A specialist worker said, ‘I am really pleased with how well he has settled. He has positive relationships with staff. The child is positive about his future.’

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Overall experiences and progress of children and young people: good

The child benefits from good-quality care that promotes his needs effectively and contributes to change and improvement in his life. The child is making rapid progress in relation to their starting points across aspects of their welfare and their physical, social, emotional and behavioural development. The child said, ‘The staff are good kind people. I feel like everything is good. I have everything that I need.’

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Overall experiences and progress of children and young people: good

The child is now attending school on a regular basis with support and encouragement from staff. The child is making good progress with their education. Staff work closely with school staff to promote the child’s learning and educational achievements. Staff have requested outstanding plans, such as a personal education plan, and education, health and care plan to support the child’s learning. The child said, ‘Staff have helped to put me into a routine. School is going well. I have made some friends already.’

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Overall experiences and progress of children and young people: good

Staff work closely with health professionals to ensure that the child’s health needs are consistently met. Medical consent is in place, so staff are familiar with the types of health decisions and responsibilities that are delegated to them. The child is registered with all relevant health services and has access to these services when they need them. There are effective arrangements to promote the child’s good health.

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Overall experiences and progress of children and young people: good

The child benefits from family time on a regular basis. Consequently, they sustain their close relationships with the people who are most important to them. Staff provide the child with positive and constructive activities. The child enjoys playing for a basketball team, going to the gym, and boxing on a regular basis. The child’s talents, interests and hobbies are encouraged.

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How well children and young people are helped and protected: good

Risks associated with the child are managed well by staff. The child is kept safe and feels safe. Unsafe behaviours have decreased considerably. For example, there have been no issues with missing-from-home incidents, substance misuse or offending since the child came to live at the home. Robust safety plans and safe working practices protect the child and keep him safe from harm.

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How well children and young people are helped and protected: good

When children have gone missing from the home, staff have worked closely with the police and followed the home’s procedures to secure children’s safe return. Inspection report for children’s home: SC451174 4 Staff are trained in de-escalation, which enables them to manage children’s behaviours safely and effectively. Since the last inspection, there has been one isolated incident that has required staff to use a low-level physical intervention.

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How well children and young people are helped and protected: good

Staff have high expectations of children’s behaviour and consistently praise and reward positive behaviour. Consequences used to address negative behaviour are fair and proportionate.

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How well children and young people are helped and protected: good

There have been no significant incidents since the child moved into the home. When significant incidents have occurred with other children living in the home, the staff team has taken action to report any concerns to the relevant authorities in order to protect children from harm. However, some significant incident records did not contain a recorded outcome or lessons learned from practice. A requirement is made in respect of this issue.

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How well children and young people are helped and protected: good

The home provides a physically safe, appropriately secure, welcoming and homely living environment for children. Health and safety matters are addressed effectively to ensure that a safe environment is maintained. The child has personalised his bedroom in line with his needs and expressed wishes. The child is developing a real sense of permanence and belonging.

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The effectiveness of leaders and managers: good

The registered manager post has been vacant since 3 October 2022. A new manager has been appointed and started in their new role, they are in the process of applying for registration.

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The effectiveness of leaders and managers: good

The home employs a diverse and experienced staff team with sufficient staff to meet the needs of children. Staff provide children with continuity of care, so they have consistency and stability in their lives.

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The effectiveness of leaders and managers: good

New staff members receive good support from more experienced staff to help them develop in their practice and roles. Staff benefit from regular team meetings and practice-related supervision.

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The effectiveness of leaders and managers: good

Staff prioritise the needs of children effectively. Staff maintain highly effective partnerships with social workers, schools and other relevant professionals to ensure that children benefit from the best possible help and support. An independent reviewing officer reported, ‘It seems like [the child] is making really good progress. He has positive feedback about the staff and his experiences. I was impressed with the extra-curricular activities.’

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The effectiveness of leaders and managers: good

Staff meet the aims and objectives set out in the home’s statement of purpose. The leadership and management team have met the requirement and recommendation from the last inspection. Inspection report for children’s home: SC451174 5 There are effective systems for monitoring, reviewing and improving the performance of the home and the quality of children’s care. The manager makes positive use of the home’s internal and external quality assurance systems to tackle any shortfalls and secure continuing improvement. Inspection report for children’s home: SC451174 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and

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Requirement Due date

is not, or does not intend to be, in day-to-day charge of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

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Requirement Due date

the name of the person so appointed; and the date on which the appointment takes effect. (Regulation 27 (1)(a)(b)(i)(ii)(iii) (2)(a)(b)) 28 February 2023

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation (39 (3))

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Requirement Due date

This relates specifically to significant incident records including the outcome. 16 January 2023

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Recommendation

 The registered person should ensure that all relevant plans are in place for children. This relates specifically to obtaining a personal education plan and education, health and care plan from the child’s placing authority. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.1) Inspection report for children’s home: SC451174 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC451174 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Anthony Kyem, Social Care Inspector Kayleigh Treanor, Social Care Inspector Inspection report for children’s home: SC451174 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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