Children's home run by Crossway Services Limited in Liverpool

Inspection report for children’s home - monitoring visit: SC061438 1 SC061438 Registered Provider: Crossway Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home is registered to provide care for one child. The provider states in its statement of purpose that it provides care for children who may have social and/or emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in 2017. She also manages another home for the organisation that provides care for one child.

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This monitoring visit

This visit took place to monitor the actions taken by the provider in relation to compliance notices served on 21 October 2022. The notices were served against regulation 12, the protection of children standard; regulation 13, the leadership and management standard; and regulation 35, the behaviour management standard.

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This monitoring visit

There is currently one child living in this home. They have remained living at the home since the last inspection.

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This monitoring visit

The registered manager has made progress to improve the quality of risk management plans in place. Plans now reflect the identified and emerging risks to the child and provide staff with strategies to follow to minimise these risks. Staff spoken to during the visit were clear on the action they are to take in order to keep the child safe.

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This monitoring visit

There is improved oversight from the home’s registered manager. Records of incidents now demonstrate they have been reviewed by the home’s manager to identify any further actions that may be required.

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This monitoring visit

The registered manager has taken steps to ensure that fire safety in the home is improved. Fire exits are accessible to children to ensure that they would be able to safely leave the home in the event of an emergency. Inspection report for children’s home - monitoring visit: SC061438 2 Since the last inspection, two members of staff who worked in this home have left the organisation. Alongside some familiar staff, a new, permanent staff team is now working with the child and gradually getting to know her. This means that the child will be cared for by a consistent staff team.

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This monitoring visit

Since the last inspection, there has been one incident of physical intervention. The registered manager has had oversight of this incident, and de-briefs with the child and staff are clearly recorded.

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This monitoring visit

Staff have completed additional training to ensure that they have the skills to meet the child’s needs. A trainer in the organisation’s behaviour management model has attended a team meeting to support staff on the safe use of physical intervention. A two-day course is confirmed to take place at the end of this month for the staff who require this.

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This monitoring visit

Since the last inspection, changes have been made to improve the home environment. The child’s bedroom has been redecorated to their own individual tastes, and new carpets have been ordered. The home’s bathroom has been fully refurbished, and there are plans in place to continue to make improvements to the quality of the home.

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This monitoring visit

The home’s statement of purpose has been sent to Ofsted. This means that the regulator has up-to-date information about who is working at the home. This requirement has therefore been met.

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This monitoring visit

A number of requirements were not explored as part of this monitoring visit and will be reviewed as part of the next inspection. However, sufficient progress has been made for Ofsted to assess that the compliance notices have been met. Inspection report for children’s home - monitoring visit: SC061438 3

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Inspection date Inspection type Inspection judgement

17/10/2022 Full Inadequate 15/09/2021 Full Good 15/01/2020 Full Good 12/12/2018 Full Good Inspection report for children’s home - monitoring visit: SC061438 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

If the Regulatory Reform (Fire Safety) Order 2005(a) applies to the home—

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Requirement Due date

the registered person must ensure that the requirements of that Order and any regulations made under it, except for article 23 (duties of employees), are complied with in respect of the home. (Regulation 25 (2)(b))

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Requirement Due date

The registered person must ensure that there are appropriate fire safety measures in the home. 30 November 2022

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(a)(b)(c))

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Requirement Due date

The registered person must ensure that all staff receive regular, practice-based supervision and that their performance is appraised annually.

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Requirement Due date

This was a requirement at the last inspection and is reinstated. 30 November 2022

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 30 November 2022 Inspection report for children’s home - monitoring visit: SC061438 5 The registered person must ensure that children’s case records are kept up to date.

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home.

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Requirement Due date

maintain in the home the records in Schedule 4. (Regulation 37 (1) (2)(a))

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Requirement Due date

The registered person must ensure that all hours that all staff have worked are clearly recorded on rosters. 30 November 2022

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e))

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Requirement Due date

This was a requirement at the last inspection and is reinstated. 30 November 2022

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality-of-care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report"). 30 November 2022 Inspection report for children’s home - monitoring visit: SC061438 6 The registered person must—

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Requirement Due date

supply to HMCI a copy of the quality-of-care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a) (5))

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Requirement Due date

This was a requirement at the last inspection and is reinstated.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC061438 7

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Children’s home details

Registered provider: Crossway Services Limited

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Children’s home details

Registered provider address: 2 The Calls, Leeds LS2 7JU

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Inspector

Genevieve O’Reilly, Social Care Inspector Inspection report for children’s home - monitoring visit: SC061438 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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