Children's Home run by Supporting Hands Care Services Ltd in Bradford

Inspection report for children’s home - monitoring visit: 2598804 1 Registered provider: Supporting Hands Care Services Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private company. It provides care and support for one child who may have social and/or emotional difficulties. The home and the manager registered with Ofsted in April 2021.

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This monitoring visit

Following the full inspection on 15 and 16 August 2022, the home was judged inadequate. The inspection found that the provider had failed to maintain consistently strong and effective management oversight and good safeguarding practice.

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This monitoring visit

Ofsted issued two compliance notices under section 22 of the Care Standards Act 2000. These were in relation to regulation 12, the protection of children standard, and regulation 13, the leadership and management standard. The second notice was raised for the fourth time. A decision was also made to issue a notice of proposal to cancel the registration due to the provider’s persistent failure to improve.

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This monitoring visit

The purpose of this visit was to assess the progress made to meet the two compliance notices. The manager was not available. Discussions were held with the responsible individual, deputy manager and member of staff about the improvements made since the last inspection. Discussion with the child also took place.

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This monitoring visit

The provider has taken sufficient steps to improve their understanding of safeguarding practices and improve the effectiveness of the monitoring systems. Leaders, managers and staff have used a recent team meeting to revisit the safeguarding procedures and practice, including allegations against staff, which has informed their knowledge and practice. Inspection report for children’s home - monitoring visit: 2598804 2 The location of the ligature cutter has been included in the child’s risk assessment, which complements the staff practices that are related to this particular risk. The lone worker risk assessment has also been implemented. It has been shared with the staff and discussed with the child. The lone working risk assessment promotes transparency and safer caring practices in the home.

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This monitoring visit

The registered manager has used the monitoring systems to improve their evaluation of the child’s care and operation of the home. The registered manager is responding to incidents and supporting staff and their performance through regular debriefs. Monitoring that is conducted by the responsible individual provides a further level of scrutiny to the management oversight. Safety and welfare concerns have been addressed. Any shortfalls in practice have been addressed with the staff.

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This monitoring visit

Ofsted has been notified about two serious incidents since the last inspection. The information that is shared with Ofsted is consistent with the incidents’ forms that are kept by the home. This enables Ofsted to have a better oversight of safeguarding practices in the home.

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This monitoring visit

Leaders, managers and staff have discussed in the recent team meeting about what constitutes physical intervention and how these records must be maintained. This enables everyone to have a shared understanding and act in a manner that promotes the child’s safety and welfare.

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This monitoring visit

In summary, the provider has met the compliance notices that were issued following the full inspection in August 2022. However, the provider needs to embed the improvements fully into their practice.

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This monitoring visit

The requirements raised during the full inspection were not looked at and they are carried forward. Inspection report for children’s home - monitoring visit: 2598804 3

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Inspection date Inspection type Inspection judgement

15/08/2022 Full Inadequate 10/05/2022 Full Inadequate 28/03/2022 Interim Declined in effectiveness 16/11/2021 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2598804 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(b)) 30 September

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Requirement Due date

The independent person must produce a report about a visit (“the independent person’s report”) which sets out, in particular, the independent person’s opinion as to whether children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children’s well-being. (Regulation 44 (4)(a)(b))

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Requirement Due date

Specifically, the provider must ensure that the independent person submits the reports to Ofsted after each visit to the home in a timely manner. The visits must support service improvements to inform the independent person’s safety and well-being opinions. 30 September

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Requirement Due date

After completing a quality-of-care review, the registered person must produce a written report about the quality-of- care review and the actions which the registered person intends to take as a result of the quality-of-care review (“the quality-of-care review report”). (Regulation 45 (3))

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Requirement Due date

Specifically, the provider must provide an accurate account of all events in the home and confirm the actions that they intend to take to improve. 30 September

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (5)) 30 September Inspection report for children’s home - monitoring visit: 2598804 5

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2598804 6

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Children’s home details

Registered provider: Supporting Hands Care Services Ltd

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Children’s home details

Registered provider address: Ovenden House, Ovenden Road, Halifax HX3 5QG

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Inspector

Jacqueline Malcolm, Social Care Inspector Inspection report for children’s home - monitoring visit: 2598804 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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