Children's home run by One To One Crisis Intervention Ltd in Teignbridge

Inspection report children’s home: 1231067 1 Registered provider: One To One Crisis Intervention Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care for one child who may experience behavioural and/or emotional difficulties.

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Information about this children’s home

There has been a change in registered manager since the last inspection.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: 1231067 2

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Inspection date Inspection type Inspection judgement

10/06/2021 Full Good 28/11/2019 Full Outstanding 19/11/2018 Full Good 08/01/2018 Interim Sustained effectiveness Inspection report children’s home: 1231067 3

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outstanding

Since the last inspection, the child has made significant progress in all areas of his life. The new manager inspires the child and staff to do their best. Staff are ambitious for the child and positively influence his choices in life.

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outstanding

The manager and staff provide high-quality care based on research to help the child make sustainable changes to his life. For example, they have introduced animals and colour into the home, which helps to reduce the child’s anxieties and builds his level of confidence.

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outstanding

The child regularly attends college and enjoys his education. He recognises that his course will help him to find a job wherever he lives.

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outstanding

Staff listen to the child, and he takes part in daily decisions about home life. He plans and buys the shopping. He cooks for himself and staff, and invites other children over for a meal.

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outstanding

Staff help the child to deal with his health and well-being issues. He now has more energy and joins in with social activities, including attending a local youth forum where he is planning a community charity event.

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outstanding

The manager increases the child’s levels of independence as he grows older and matures. He enjoys travelling on public transport to meet family and friends. He is learning to drive.

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outstanding

Staff support the child to build relationships with his family and to think about his future goals. The manager advocates on his behalf to make sure that other agencies are aware these plans.

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outstanding

The previous requirements and recommendation have been met.

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outstanding

The manager and staff understand and provide consistent, nurturing care for the child. Their love and support help him to deal with his behaviour. Incidents of concern have significantly reduced and there have been none since the summer.

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outstanding

There have been no restraints or missing episodes.

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outstanding

Staff have a trusting relationship with the child. They create a structured routine, which the child positively responds to. They help him to safely take the everyday risks associated with attending college and being part of the community. Inspection report children’s home: 1231067 4 Staff are well trained and know how to raise a concern and how to support the child to raise a concern.

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The effectiveness of leaders and managers: outstanding

Since the last inspection, there is a new manager in place. She understands the strengths and weaknesses of staff’s practice. She has updated how records are kept and set achievable targets for the child. This includes creative short- and medium- term targets to keep his personal development on track.

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The effectiveness of leaders and managers: outstanding

The manager has high expectations of staff to change and improve the child’s life. Her influence goes beyond this home and positively impacts on other children’s homes operated by this provider.

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The effectiveness of leaders and managers: outstanding

The manager supports staff to complete useful training to help the child. Staff hold regular team meetings to reflect on what is working and make sure that the child receives consistent support to meet his goals.

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The effectiveness of leaders and managers: outstanding

The manager works in partnership with other agencies and providers, including offering peer reviews to continue to raise practice standards. She receives excellent feedback from other agencies. Inspection report children’s home: 1231067 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 1231067 6

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Children’s home details

Registered provider: One To One Crisis Intervention Ltd

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Children’s home details

Registered provider address: 5 Newton Road, Kingsteignton, Newton Abbot, Devon TQ12 3AL

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Inspector

Justine Hosking, Social Care Inspector Inspection report children’s home: 1231067 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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