Children's home run by 4 Pure Heart Limited

Inspection report children’s home: 1265092 1 Registered provider: 4 Pure Heart Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private company. It provides care for up to six children who experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in July 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 1265092 2

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Inspection date Inspection type Inspection judgement

10/08/2021 Full Good 05/08/2019 Full Good 21/01/2019 Full Requires improvement to be good 17/10/2018 Full Inadequate Inspection report for children’s home: 1265092 3

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Overall experiences and progress of children and young people: good

Two children live in the home. Since the last inspection, three children have moved into the home and four children have moved out.

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Overall experiences and progress of children and young people: good

The staff build good relationships with the children. Children say that they feel listened to. One social worker said that the child likes living at the home and told her that it ‘feels like home’.

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Overall experiences and progress of children and young people: good

The children are engaging in education. Staff support the children to access learning and alternative education provision. There is good communication between the staff and education providers. This helps the children to experience a positive transition to new schools.

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Overall experiences and progress of children and young people: good

Staff support the children to learn informally and have new experiences individually and together. Children enjoy trampolining, bowling, going to the beach and gardening. This is supporting the children to learn new skills and develop their self- esteem and confidence.

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Overall experiences and progress of children and young people: good

Children attend key-work sessions on important issues with staff. These are focused and specific to the children’s needs. Staff support children to engage in educational courses on topics such as road safety, bullying and internet safety, which helps them to understand potential risks in the home and around the community.

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Overall experiences and progress of children and young people: good

Positive behaviour is promoted. Children are praised for this and receive incentives for doing well. Consequences are proportionate and fair.

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Overall experiences and progress of children and young people: good

The staff help the children to see their family and friends. The staff maintain regular communication with parents and have invited them to the home. A social worker said that the staff have promoted the child spending quality time with their sibling.

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Overall experiences and progress of children and young people: good

Most children have moved into the home in a planned way. This has helped them to settle on their arrival. When children have left the home, staff have remained in contact with some of them. However, staff need to ensure that when all children leave the home, they do so in a planned way and in collaboration with their placing authority. This will support the child to have a positive ending to their time at the home.

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Overall experiences and progress of children and young people: good

The children’s records provide a detailed picture of their experiences and progress. However, some of the language used in their records is judgemental and colloquial. Staff need to ensure that they write in a clear and non-stigmatising way which is easy for children to understand. Inspection report for children’s home: 1265092 4

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How well children and young people are helped and protected: good

Children currently living in the home say that they feel safe. They can talk to staff about any worries they have. They understand that the boundaries put in place for them are there to protect them.

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How well children and young people are helped and protected: good

Assessments of risk are in place and updated regularly. There are strategies in place to protect children from harm. Staff follow the missing-from-home protocol. However, clarification is required in the children’s plans so that it is clear what actions staff should take to safeguard a child throughout the night.

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How well children and young people are helped and protected: good

Serious incidents are managed promptly and effectively, particularly when a child’s safety is compromised. Debriefs take place and additional training is provided to the staff. Key-work sessions demonstrate that follow-up work is carried out with children to ensure that they are supported by staff and their views are considered.

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How well children and young people are helped and protected: good

Staff work with other agencies to keep children safe after significant incidents. The community police support officers know the children and visit the home regularly. New staff would benefit from a better understanding of the role and responsibilities of different safeguarding professionals.

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How well children and young people are helped and protected: good

Allegations and investigations have been managed well. The records detail the actions taken and the outcome. However, a clearer account of the allegation, investigation and outcomes is necessary when notifying Ofsted.

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How well children and young people are helped and protected: good

Searches of bedrooms are carried out sensitively by staff. All searches are recorded appropriately and children’s views about the search are evident on the records. The reasons for the searches are clear and there is management oversight.

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The effectiveness of leaders and managers: good

The home is led by a suitably qualified and experienced manager.

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The effectiveness of leaders and managers: good

The home is adequately staffed for the children currently living in the home. New staff have been recruited since the last inspection and the safer recruitment policy is followed.

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The effectiveness of leaders and managers: good

Managers and staff use training to develop the necessary skills and knowledge to understand and meet the children’s needs. For example, all staff have attended training to better understand risks associated with knife crime and self-harm. New staff coming into the home have received an appropriate induction.

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The effectiveness of leaders and managers: good

Staff meetings take place on a regular basis. The manager uses these meetings as an opportunity to provide refresher training on specific issues. Staff have regular supervision where they reflect individually on their practice and the needs of the children in the home. Inspection report for children’s home: 1265092 5 Effective monitoring and review systems are in place. The manager understands what is working well and the areas for improvement. This means that the manager and staff can identify and act on shortfalls to improve the quality of care that the children receive. Inspection report for children’s home: 1265092 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1) (2)(a)(i)(vi)(vii))

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Requirement Due date

In particular, ensure that the risk management plans for children who are missing from home include the action that staff need to take at all times of the day to safeguard the child. Staff must be familiar with the roles and responsibilities of all professionals when a child is at risk of harm. 23 November

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Recommendations

 The registered person should make sure that the home’s records of any allegations made include a clear description of the action taken and the outcome of any resulting investigation. (‘Guide to the Children’s Homes Regulations, including quality standards’, page 63, paragraph 14.14)  The registered person should ensure that the staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information about individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including quality standards’, page 62, paragraph 14.4) Inspection report for children’s home: 1265092 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1265092 8

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Children’s home details

Registered provider: 4 Pure Heart Limited

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Children’s home details

Registered provider address: Atlantic Business Centre, Atlantic Street, Broadheath, Altrincham, Cheshire WA14 5NQ

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Children’s home details

Registered manager: Gareth Lancaster Stowell

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Inspectors

Judith Birchall, Social Care Inspector Dawn Walker, Social Care Inspector Inspection report for children’s home: 1265092 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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