Children's Home run by New Start in Liverpool

Inspection report for children’s home: SC444411 1 SC444411 Registered provider: New Start Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private provider. It provides care for one child who is unable to live at home due to emotional and social difficulties.

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Information about this children’s home

There is a manager in place, and he has submitted an application to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 14 September 2021

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good

Overall judgement at last inspection: Requires improvement to be good

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good

Enforcement action since last inspection: A full inspection took place on 14 September 2021 and the home was judged requires improvement to be good. Following this, the home decided to close, and it reopened after a monitoring visit took place on the 26 May 2022. Inspection report for children’s home: SC444411 2

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Inspection date Inspection type Inspection judgement

14/09/2021 Full Requires improvement to be good 25/04/2019 Full Good 24/04/2018 Full Good 19/07/2017 Full Good Inspection report for children’s home: SC444411 3

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Overall experiences and progress of children and young people: good

There is one child living at the home. The home is welcoming and has photos of the child and their family on display. This gives the child a sense of belonging.

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Overall experiences and progress of children and young people: good

The manager and staff support the child to see their family and people who are important to them. This helps the child with their sense of identity and helps her to maintain important relationships.

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Overall experiences and progress of children and young people: good

The child has made good progress from her starting point. The child is registered with all the primary health care services, and staff support her health needs.

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Overall experiences and progress of children and young people: good

The child does not currently attend school. A tutor comes to the home each day. The manager has been proactive and has challenged partner agencies to ensure that they are working together to meet the child’s education needs and identify a suitable school.

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Overall experiences and progress of children and young people: good

Staff have built good relationships with the child. When asked what she likes about where she lives, the child said, ‘Definitely the staff.’ Positive relationships with the staff have contributed to the progress the child has made.

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Overall experiences and progress of children and young people: good

The manager and staff team support the child with positive experiences. The child has been on holiday and enjoys lots of day trips and activities.

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Overall experiences and progress of children and young people: good

The child’s views are well captured and acted upon. For example, the child said she wants a new pet, so an incentive is in place to allow her to achieve this.

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How well children and young people are helped and protected: good

Risks are identified, understood and managed effectively. Staff have clear strategies on how to keep the child safe.

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How well children and young people are helped and protected: good

The child’s behaviour is analysed and managed well. Staff take the time to understand the child’s needs. There are clear routines and boundaries in place, and the child’s positive behaviour is encouraged by receiving rewards for good behaviour. Any consequences used are proportionate and their effectiveness is evaluated by the manager.

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How well children and young people are helped and protected: good

Physical interventions are only used as a last resort. On the occasions they are used, they are proportionate and necessary. However, on one occasion, an incident was not recorded as a physical intervention. A requirement has been made.

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How well children and young people are helped and protected: good

When allegations are made about staff, these are managed appropriately to ensure the child is safe. Mediation took place to ensure that the child felt comfortable with a particular member of staff before they came back to work. Inspection report for children’s home: SC444411 4

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The effectiveness of leaders and managers: good

There is a manager in post, and he has submitted his application to register with Ofsted. He is passionate about children and is child-centred. He knows the strengths and weaknesses of the home and has clear plans in place to develop the workforce and the home.

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The effectiveness of leaders and managers: good

Staff are suitably qualified or currently undertaking their qualification in residential childcare. There is a good training programme in place to ensure that staff have the necessary skills to meet the child’s needs.

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The effectiveness of leaders and managers: good

All staff receive regular supervision which is reflective. This supports staff in identifying how to better meet the child’s needs.

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The effectiveness of leaders and managers: good

The manager works closely with partner agencies to help meet the child’s needs. The inspector gained positive feedback from a social worker and the child’s tutor.

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The effectiveness of leaders and managers: good

The manager has a clear understanding of the child’s needs. There are good systems in place to monitor practice. Good monitoring and oversight mean that learning is taken from incidents and ensure that plans accurately reflect the child’s needs. Inspection report for children’s home: SC444411 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure; and

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and 7 November 2022 Inspection report for children’s home: SC444411 6 within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii) and (c)(iv))

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Requirement Due date

This specifically relates to ensuring that all physical interventions are recorded in line with the regulation.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC444411 7

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Children’s home details

Registered provider address: 179 Townsend Lane, Clubmoor, Liverpool L13 9DY

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Inspector

Rachael Crook, Social Care Inspector Inspection report for children’s home: SC444411 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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